PBworks BusinessHub vs Kaseya BMS Comparison

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Overview

Shared workspaces from PBworks make teams and businesses more productive. You can manage projects, share information, and...

Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$20.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$35.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.1

(19)

5

4

3

2

1

5

11

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Good, for smaller 1-5 man operations it is recommended as it is simpler to configure and thus being less time consuming overall.
I love that the software does everything in one screen related to my ticket tracking system. I also like the quickbooks integration.
BMS is a serviceable CRM at a good price, but leaves a few things to be desired.

Cons

Cons

Billing is a terrible, horrible, no good feature. You have to approve billing items, then create invoices, then go into each invoice and choose an invoice "template", then send them out to clients.
The ticketing system works well, there are some negative point to it as to automatically updating customers, you have to remember to apply templates to tickets in order for them to be updated.
Lack of some essential functionality that many bigger MSPs may need.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features5
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Automated Billing
  • Automated Expense Input
  • Billing & Invoicing
  • Business Analysis
  • CRM Integration
  • Contact History
  • Content Management
  • Custom Fields
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Reporting
  • Data Visualization
  • Email Notifications
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • Procurement Management
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Prospecting Tools
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Status Reporting
  • Support Ticket Tracking
  • Time & Expense Tracking
  • Wiki
  • Workflow Management
  • Total features40
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Automated Billing
  • Automated Expense Input
  • Billing & Invoicing
  • Business Analysis
  • CRM Integration
  • Contact History
  • Content Management
  • Custom Fields
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Reporting
  • Data Visualization
  • Email Notifications
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • Procurement Management
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Prospecting Tools
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Status Reporting
  • Support Ticket Tracking
  • Time & Expense Tracking
  • Wiki
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations6
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

PBworks BusinessHub vs. Kaseya BMS

See how PBworks BusinessHub and Kaseya BMS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.