HotDocs vs Adaptive Compliance Engine (ACE) Comparison

Overview

HotDocs is a document automation solution that turns frequently used documents or forms into intelligent templates for faster...

Adaptive Compliance Engine (ACE) is a cloud-based quality management system designed to help businesses in biotechnology,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(50)

5

4

3

2

1

24

14

6

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

4.7

(18)

5

4

3

2

1

12

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I have had to enter in repetitive information on a set of 25 documents many times over the years, but being able to use HotDocs has been a great improvement and a fantastic time saver.
The quintessential software for document automation. One of the best software (if not the best) for this purpose.
I love the integration with Wealth Counsel and the customization that it allows with the word documents I produce for estate plans.

Pros

It is a good platform to use for its user friendly approach and all-in-one type of environment.
I appreciated that easy-to-use interface and the ability to quickly find information I was looking for.
ACE has very good collaborative functions. The features are an endless possibility.

Cons

Beware of entanglement with the new owners of this software. They will suck you into a monthly subscription scheme which is virtually impossible to cancel.
Navigating the menus can be difficult. However, I use them so infrequently that this may just be a function of my lack of use.
So complicated that it's functionally unusable. Previously hired programmer to get working when they didn't charge usury monthly rates for worthless "lease.

Cons

Deviation writing should be more elaborate. Root cause analysis and risk assessment /impact analysis requires emphasis.
Some functions, e.g. specific document search can be tricky for new users. It needs guidance from an experienced user.
Not we’ll known in the market, so required a lot of explanation of function etc to our clients.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features11
  • API
  • Action Item Tracking
  • Activity Dashboard
  • Ad hoc Reporting
  • Analytics
  • Application Integration
  • Approval Process Control
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Benchmarking
  • Calendar Management
  • Call Tracking
  • Change Management
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Competency Management
  • Compliance Management
  • Configurable Workflow
  • Custom Fields
  • Customer Complaint Tracking
  • Customizable Templates
  • Data Import
  • Data Visualization
  • Deadline Management
  • Defect Tracking
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Escalation Management
  • Event Logs
  • File Transfer
  • Forecasting
  • History Tracking
  • Incident Management
  • Inspection Management
  • Instant Messaging
  • Learning Management
  • Meeting Management
  • Multi-Language
  • Permission Management
  • Product Data Management
  • Quality Assurance
  • Quality Control
  • Question Library
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Risk Assessment
  • Role Management
  • Role-Based Permissions
  • Task Management
  • Template Management
  • To-Do List
  • Training Management
  • Trend Analysis
  • Version Control
  • Website Integration
  • Workflow Management
  • Total features57
  • API
  • Action Item Tracking
  • Activity Dashboard
  • Ad hoc Reporting
  • Analytics
  • Application Integration
  • Approval Process Control
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Benchmarking
  • Calendar Management
  • Call Tracking
  • Change Management
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Competency Management
  • Compliance Management
  • Configurable Workflow
  • Custom Fields
  • Customer Complaint Tracking
  • Customizable Templates
  • Data Import
  • Data Visualization
  • Deadline Management
  • Defect Tracking
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Escalation Management
  • Event Logs
  • File Transfer
  • Forecasting
  • History Tracking
  • Incident Management
  • Inspection Management
  • Instant Messaging
  • Learning Management
  • Meeting Management
  • Multi-Language
  • Permission Management
  • Product Data Management
  • Quality Assurance
  • Quality Control
  • Question Library
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Risk Assessment
  • Role Management
  • Role-Based Permissions
  • Task Management
  • Template Management
  • To-Do List
  • Training Management
  • Trend Analysis
  • Version Control
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations4
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HotDocs vs. Adaptive Compliance Engine (ACE)

See how HotDocs and Adaptive Compliance Engine (ACE) stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.