Hub vs Orion Voice Platform Comparison

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Overview

The Hub is an intelligent intranet solution & secure client portal for teams, offices, and multi-site organizations to collaborate,...

Orion helps businesses streamline processes related to voice communication, employee onboarding, task mapping, and more....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(10)

5

4

3

2

1

3

5

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(14)

5

4

3

2

1

8

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

I like the software is nimble -- it is easy to change things quickly. There are several useful features as well.
I really like its simplicity and ease of use. We had relatively basic requirements (no integration with our own systems) and therefore I wanted something that would be quick to develop.
It was a relatively easy implementation and the features of the product out of the box satisfied 80% of our requirements. Once you know your way around it admin and updating is straightforward.

Pros

The product is nice looking, the quality of sound is great and the customer service is great.
The audio quality is great, the location sharing excellent.
My overall experience with the system and the way it works is great as long as you have an iPhone. I wish the parts and pieces were smaller and not so heavy; it would make it easier to wear and use.

Cons

I was unaware that the build of the site came under "training" rather than "implementation", which increases the cost of development, and so communication on that could clearer.
I was working on this project alone and my first enquiry email was sent to Pancentric on 13th July.
Is was an easy to use app maybe the fact that it runs in the background 24/7 causing your battery to die quicker.

Cons

The things That I don’t like are all minor, but valid...the software does not work well if you don’t have an iPhone.
What I really dislike is that any data collected will be processed "fairly and lawfully. That's VERY open to interpretation.
The software can have a few hardware issues from time to time. We have sent back a few devices as they stopped functioning.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features86
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Approval Process Control
  • Assessment Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Automatic Notifications
  • Behavior Tracking
  • Benchmarking
  • Bulk Send
  • Calendar Sync with Google
  • Call Routing
  • Categorization
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Feedback Management
  • Forms Management
  • Frequency-based Tasks
  • Geographic Maps
  • Geolocation
  • Image Library
  • Instant Messaging
  • Interactive Content
  • Job Application Management
  • Jobs Board Integration
  • Location Tracking
  • Mail Merge
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Newsletter Management
  • Office Directory
  • Online Forums
  • Order Management
  • Partner Portal
  • Performance Management
  • Performance Metrics
  • Permission Management
  • Personalized Profiles
  • Progress Reports
  • Project Management
  • Pulse Surveys
  • Question Library
  • RSS Feeds
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Risk Alerts
  • Role Management
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • SSL Security
  • Scheduling
  • Search Functionality
  • Secure Login
  • Sentiment Analysis
  • Single Sign On
  • Skills Tracking
  • Social Network Marketing
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Two-Factor Authentication
  • User Management
  • Version Control
  • WYSIWYG Editor
  • Workflow Management
  • Total features45
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Approval Process Control
  • Assessment Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Automatic Notifications
  • Behavior Tracking
  • Benchmarking
  • Bulk Send
  • Calendar Sync with Google
  • Call Routing
  • Categorization
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Feedback Management
  • Forms Management
  • Frequency-based Tasks
  • Geographic Maps
  • Geolocation
  • Image Library
  • Instant Messaging
  • Interactive Content
  • Job Application Management
  • Jobs Board Integration
  • Location Tracking
  • Mail Merge
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Newsletter Management
  • Office Directory
  • Online Forums
  • Order Management
  • Partner Portal
  • Performance Management
  • Performance Metrics
  • Permission Management
  • Personalized Profiles
  • Progress Reports
  • Project Management
  • Pulse Surveys
  • Question Library
  • RSS Feeds
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Risk Alerts
  • Role Management
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • SSL Security
  • Scheduling
  • Search Functionality
  • Secure Login
  • Sentiment Analysis
  • Single Sign On
  • Skills Tracking
  • Social Network Marketing
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Two-Factor Authentication
  • User Management
  • Version Control
  • WYSIWYG Editor
  • Workflow Management

Integrations

  • Total integrations13
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations2
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hub vs. Orion Voice Platform

See how Hub and Orion Voice Platform stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.