Hub vs productboard Comparison

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Overview

The Hub is an intelligent intranet solution & secure client portal for teams, offices, and multi-site organizations to collaborate,...

productboard is a product management solution that helps product managers capture problems, organize feature ideas, plan...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(10)

5

4

3

2

1

3

5

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

86

22

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I like the software is nimble -- it is easy to change things quickly. There are several useful features as well.
I really like its simplicity and ease of use. We had relatively basic requirements (no integration with our own systems) and therefore I wanted something that would be quick to develop.
It was a relatively easy implementation and the features of the product out of the box satisfied 80% of our requirements. Once you know your way around it admin and updating is straightforward.

Pros

The design and UX of the app makes using ProductBoard on a daily basis super easy and enjoyable. Creating custom views that you can call up when you need to is great.
It has smart features that accomplish things other products or spreadsheets never could. The ability to link and adjust different views for different audiences is very helpful.
Visibility of how important our customer's feature requests are considering a number of things that are important to our company ex. vision, growth, revenue etc.

Cons

I was unaware that the build of the site came under "training" rather than "implementation", which increases the cost of development, and so communication on that could clearer.
I was working on this project alone and my first enquiry email was sent to Pancentric on 13th July.
Is was an easy to use app maybe the fact that it runs in the background 24/7 causing your battery to die quicker.

Cons

Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.
Miss an integration with Gitlab. Pretty weak on the customer feedback management.
We had an alignment and communication problem that we had to solve.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features86
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Approval Process Control
  • Assessment Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Automatic Notifications
  • Behavior Tracking
  • Bulk Send
  • Calendar Sync with Google
  • Categorization
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Portal
  • Engagement Analytics
  • Estimating
  • Event Calendar
  • Event Management
  • Feedback Management
  • Forms Management
  • Frequency-based Tasks
  • Ideation
  • Image Library
  • Instant Messaging
  • Interactive Content
  • Job Application Management
  • Jobs Board Integration
  • Location Tracking
  • Mail Merge
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Language
  • Multimedia Support
  • Newsletter Management
  • Office Directory
  • Online Forums
  • Order Management
  • Partner Portal
  • Permission Management
  • Personalized Profiles
  • Prioritizing
  • Progress Reports
  • Progress Tracking
  • RSS Feeds
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Room Booking
  • SSL Security
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Social Network Marketing
  • Status Reporting
  • Status Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Trend Analysis
  • Two-Factor Authentication
  • Version Control
  • Voting
  • WYSIWYG Editor
  • Total features22
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Approval Process Control
  • Assessment Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Automatic Notifications
  • Behavior Tracking
  • Bulk Send
  • Calendar Sync with Google
  • Categorization
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Portal
  • Engagement Analytics
  • Estimating
  • Event Calendar
  • Event Management
  • Feedback Management
  • Forms Management
  • Frequency-based Tasks
  • Ideation
  • Image Library
  • Instant Messaging
  • Interactive Content
  • Job Application Management
  • Jobs Board Integration
  • Location Tracking
  • Mail Merge
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Language
  • Multimedia Support
  • Newsletter Management
  • Office Directory
  • Online Forums
  • Order Management
  • Partner Portal
  • Permission Management
  • Personalized Profiles
  • Prioritizing
  • Progress Reports
  • Progress Tracking
  • RSS Feeds
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Room Booking
  • SSL Security
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Social Network Marketing
  • Status Reporting
  • Status Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Trend Analysis
  • Two-Factor Authentication
  • Version Control
  • Voting
  • WYSIWYG Editor

Integrations

  • Total integrations13
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations13
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hub vs. productboard

See how Hub and productboard stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.