Hub vs Refresh Comparison

Overview

The Hub is an intelligent intranet solution & secure client portal for teams, offices, and multi-site organizations to collaborate,...

Our modular, customizable platform highlights and features tools based on each employee's specific situation eliminating...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(10)

5

4

3

2

1

3

5

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(3)

5

4

3

2

1

3

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I like the software is nimble -- it is easy to change things quickly. There are several useful features as well.
I really like its simplicity and ease of use. We had relatively basic requirements (no integration with our own systems) and therefore I wanted something that would be quick to develop.
It was a relatively easy implementation and the features of the product out of the box satisfied 80% of our requirements. Once you know your way around it admin and updating is straightforward.

Pros

Cons

I was unaware that the build of the site came under "training" rather than "implementation", which increases the cost of development, and so communication on that could clearer.
I was working on this project alone and my first enquiry email was sent to Pancentric on 13th July.
Is was an easy to use app maybe the fact that it runs in the background 24/7 causing your battery to die quicker.

Cons

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features86
  • API
  • Access Control
  • Action Planning
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Approval Process Control
  • Assessment Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Behavior Tracking
  • Bulk Send
  • Calendar Sync with Google
  • Categorization
  • Chat
  • Class Scheduling
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Portal
  • Employee Reward Programs
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Forms Management
  • Frequency-based Tasks
  • Gamification
  • Geotargeting
  • Goal Setting / Tracking
  • Image Library
  • Instant Messaging
  • Interactive Content
  • Job Application Management
  • Jobs Board Integration
  • Location Tracking
  • Mail Merge
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Language
  • Multimedia Support
  • Multiple Format Support
  • Newsletter Management
  • Office Directory
  • Online Forums
  • Order Management
  • Partner Portal
  • Permission Management
  • Personalized Profiles
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Push Notifications
  • Question Library
  • RSS Feeds
  • Reimbursement Management
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Rewards Management
  • Room Booking
  • SSL Security
  • Scheduling
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Social Network Marketing
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integration
  • Training Management
  • Usage Tracking
  • Version Control
  • WYSIWYG Editor
  • Total features36
  • API
  • Access Control
  • Action Planning
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Approval Process Control
  • Assessment Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Behavior Tracking
  • Bulk Send
  • Calendar Sync with Google
  • Categorization
  • Chat
  • Class Scheduling
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Portal
  • Employee Reward Programs
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Forms Management
  • Frequency-based Tasks
  • Gamification
  • Geotargeting
  • Goal Setting / Tracking
  • Image Library
  • Instant Messaging
  • Interactive Content
  • Job Application Management
  • Jobs Board Integration
  • Location Tracking
  • Mail Merge
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Language
  • Multimedia Support
  • Multiple Format Support
  • Newsletter Management
  • Office Directory
  • Online Forums
  • Order Management
  • Partner Portal
  • Permission Management
  • Personalized Profiles
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Push Notifications
  • Question Library
  • RSS Feeds
  • Reimbursement Management
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Rewards Management
  • Room Booking
  • SSL Security
  • Scheduling
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Social Network Marketing
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integration
  • Training Management
  • Usage Tracking
  • Version Control
  • WYSIWYG Editor

Integrations

  • Total integrations13
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Refresh

Our all-in-one solution!

Reviewed 2 months ago
Pros

Refresh has evolved tremendously over time. What started as a wellness platform for our company has managed to turn itself into our entire employee communication and engagement hub. From surveying to keeping connected through quarantine, I don't know what we would have done without Refresh in our toolkit. Added bonus: the cost of Refresh compared to all of the other cobbled software solutions we were using previously is incredible. We've reduced our spend AND increased employee engagement significantly. Win-win-win!

Cons

Overall, no major complaints. I look forward to more integrations, but for now it works great with connecting to outside platforms.

Hub vs. Refresh

See how Hub and Refresh stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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