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Hub

Intranet & communications platform for digital workplaces

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Hub Features

Features Summary

Functionality

4.4

/5

11

Total features

123

10 categories

Hub features

360 Degree Feedback
@mentions
API
Access Controls/Permissions
Action Management
Active Directory Integration
Activity Dashboard
Activity Tracking

Common features of Employee Engagement software

360 Degree Feedback
API
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Benchmarking
Chat/Messaging

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

11

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

123

Unique features

  • Mobile Alerts

  • Newsletter Management

  • Survey/Poll Management

  • Data Security

Functionality

4.6

/5

21.2K

Price starts from

8

/user

Per month

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Total Features

77

Features in Common

34

Unique features

  • Usage Tracking/Analytics

  • Onboarding

  • Two-Way Audio & Video

  • Member Directory

Functionality

4.6

/5

12.4K

Price starts from

6

Per month

learn more

Total Features

73

Features in Common

33

Unique features

  • Two-Way Audio & Video

  • Appointment Management

  • Templates

  • Document Generation

Common Hub comparisons

Hub logo
Jostle logo
HubvsJostle

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A really useful tool

Reviewed 2 years ago

I really like its simplicity and ease of use. We had relatively basic requirements (no integration with our own systems) and therefore I wanted something that would be quick to develop. I was working on this project alone and my first enquiry email was sent to Pancentric on 13th July. Including the whole process of demos, questions and comparisons to other providers, the signing of the contract, the build and the training, it was ready to be rolled out to the whole company on 16th August, which I was very satisfied with.

Pros

It's very easy to use, straight out of the box. You don't need to have a background in IT to be able to build the site as everything is very logical and therefore start to end is very quick. A main selling point for me was the ability to have different interfaces ("communities") for different user types and also the ability to book meeting rooms - these were two functions that set Pancentric apart from other providers for me. It is also easy to add-on new users at any time as you are paying for a range of users, whereas other providers I looked at meant you had to go through their support to add a new user as you paid for each individual

Cons

The tools are a little clunky for editing text. It would be great if they had the formatting paint brush, like in Word, where you can easily copy other formats, as the Themes setting doesn't always work as it should. The containers of the home page are set widths, and so although you can display anything you like and the options are good, the dimensions and layout are restricted. There is no live chat or individual tagging function, but this is in development. I was unaware that the build of the site came under "training" rather than "implementation", which increases the cost of development, and so communication on that could clearer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hub

Reviewed 2 years ago

A good partner to work with

Pros

We find the product very flexible and can input into the road map. We use it as a collaboration tool with our customers and we can brand it individually for them.

Cons

You do need some training to get up and running, but it is pretty intuitive once you understand the solution structure

Vendor response

Hi David. Many thanks for your review. Great to hear you love the features and flexibility of the Hub, especially the customisable branding for each intranet environment. We understand that intranet training can sometimes be a bit of a pain because it takes up a little time, but we're glad you've found it useful and been able to maximise your Hub because of it. If you have any ideas for any enhancements, just drop us a line on our Client Hub and we'll see if we can get them in our development pipeline :) Thanks again for the review - very much appreciated. Clare

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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The team at Pancentric is great. They are extremely responsive and helpful.

Reviewed 4 years ago
Pros

I like the software is nimble -- it is easy to change things quickly. There are several useful features as well.

Cons

I don't like how difficult it is to use the back end of the Hub. I think the process of creating new content is hard because the software is not as user friendly as it should be. It is not intuitive.

Vendor response

Hi Teresa, thank you for your review. All customer feedback is extremely valuable, and we appreciate your honesty. Our development team are currently in the process of improving our UX and backend functionality to improve intuitiveness and ease of use, so when this new development is rolled out soon you should see an improvement that will make the backend quicker and easier to use.