HYPE Innovation vs Kangaroo Comparison

Overview

HYPE Innovation is a cloud-based innovation management solution which helps small to midsize firms manage the complete innovation...

Kangaroo Rewards is a digital loyalty program with automated marketing technology to engage customers, increase sales, drive...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(15)

5

4

3

2

1

9

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(46)

5

4

3

2

1

27

17

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

My company has just started using this tool and so far we are very impressed with the user friendliness and very clean interface.
This software is great for businesses who would like to engage with their employees to get the best ideas to help develop and grow the business.
Also, the collaboration with other companies like trend one and HYVE are very powerful. Overall a great package.

Pros

We have used other loyalty programs and for a similar cost we were able to transfer to Kangaroo successfully and our customers love it.
This is huge to customers and has encouraged many people to join it. I like that it is based on phone number as well because I think that is easier for people to remember than an email.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.

Cons

The unclarity of the backend in some cases...it's hard to find what I'm looking for some time. Also, the limit of licenses is annoying for us; I'd wish for a different pricing model.
There is no need for extensive trainings or documentations. This also applies to the administration of the software.
I find it very difficult to say anything negative about this software due to the fact that I have had such a pleasant experience.

Cons

My major complaint to the company was the layout on the administrator's website.
Missing some features that another product had. Need to be able to let people know when they have a discount.
Many people hate how cell phone service companies always try to market to get new customers into contracts while neglecting their long time customers and not providing the best service/deals/etc.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features39
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Automatic Notifications
  • Brainstorming
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Collaboration Tools
  • Collaborative Review
  • Commenting
  • Custom Development
  • Customizable Branding
  • Document Review
  • Drip Marketing
  • Email Marketing Management
  • Employee Reward Programs
  • Enrollment Management
  • Filtered Views
  • Forum / Discussion Board
  • Geolocation
  • Idea Ranking
  • Ideation
  • Labeling
  • Loyalty Program
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Department / Project
  • Multiple Projects
  • POS
  • Performance Management
  • Performance Reports
  • Portfolio Management
  • Productivity Reporting
  • Progress Reports
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Notes
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Analytics
  • Real Time Reporting
  • Referral Source Tracking
  • Reporting & Statistics
  • Requirements Review
  • Rewards Management
  • SMS Marketing Managment
  • Social Media Integration
  • Status Reporting
  • Summary Reports
  • Voting
  • eCommerce Integration
  • Total features28
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Automatic Notifications
  • Brainstorming
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Collaboration Tools
  • Collaborative Review
  • Commenting
  • Custom Development
  • Customizable Branding
  • Document Review
  • Drip Marketing
  • Email Marketing Management
  • Employee Reward Programs
  • Enrollment Management
  • Filtered Views
  • Forum / Discussion Board
  • Geolocation
  • Idea Ranking
  • Ideation
  • Labeling
  • Loyalty Program
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Department / Project
  • Multiple Projects
  • POS
  • Performance Management
  • Performance Reports
  • Portfolio Management
  • Productivity Reporting
  • Progress Reports
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Notes
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Analytics
  • Real Time Reporting
  • Referral Source Tracking
  • Reporting & Statistics
  • Requirements Review
  • Rewards Management
  • SMS Marketing Managment
  • Social Media Integration
  • Status Reporting
  • Summary Reports
  • Voting
  • eCommerce Integration

Integrations

  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations5
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HYPE Innovation vs. Kangaroo

See how HYPE Innovation and Kangaroo stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.