IBM Case Manager vs Cyanic LEM Comparison

Overview

IBM Case Manager is a content and process management platform with advanced analytics for designing and deploying solutions...

Cyanic LEM is a cloud-based field service management solution which helps small to midsize firms automate their daily work...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features19
  • API
  • Access Control
  • Accounting Integration
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Audit Trail
  • Automatic Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • CRM Integration
  • Case Management
  • Claims Management
  • Configurable Workflow
  • Contact Database
  • Contract Management
  • Cost Analysis
  • Custom Forms
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Signature Capture
  • Employee Time Tracking
  • Estimating
  • File Management
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Labor Management
  • Lifecycle Management
  • Mobile Integration
  • Monitoring
  • Payroll Management
  • Permission Management
  • Personalized Profiles
  • Project Accounting
  • Projections
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Records Management
  • Social Media Integration
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Timesheets
  • Transaction History
  • User Management
  • Work Order Management
  • Workflow Management
  • Total features32
  • API
  • Access Control
  • Accounting Integration
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Audit Trail
  • Automatic Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • CRM Integration
  • Case Management
  • Claims Management
  • Configurable Workflow
  • Contact Database
  • Contract Management
  • Cost Analysis
  • Custom Forms
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Signature Capture
  • Employee Time Tracking
  • Estimating
  • File Management
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Labor Management
  • Lifecycle Management
  • Mobile Integration
  • Monitoring
  • Payroll Management
  • Permission Management
  • Personalized Profiles
  • Project Accounting
  • Projections
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Records Management
  • Social Media Integration
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Timesheets
  • Transaction History
  • User Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations1
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IBM Case Manager vs. Cyanic LEM

See how IBM Case Manager and Cyanic LEM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.