IBM Case Manager vs Domotz Pro Comparison

Overview

IBM Case Manager is a content and process management platform with advanced analytics for designing and deploying solutions...

Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5.0

(47)

5

4

3

2

1

45

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found.
Maybe my favorite feature is how it discovers all the devices on the network and does an amazing job of identifying them. Also the remote device connection feature is worth its weight in gold.
The best feature for us has not been the monitoring (which is great) but has been the network speed test that get run.

Cons

Cons

It lacks 2 features : the automatic cleaning of offline devices after X days offline. It's either we delete all offline device or manually delete them one by one.
I have 4 small shops, each one with 1 our 2 computers, router with 2 WANs, VoIP phones Camera and Alarm.
It's a now product, I like to look at the (recent) history and see if there are trouble patterns, it is hard to extract this from the interface.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features19
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Audit Trail
  • Automatic Notifications
  • Capacity Management
  • Case Management
  • Change Management
  • Claims Management
  • Collaboration Tools
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Data Visualization
  • Document Storage
  • Event Logs
  • File Management
  • Instant Messaging
  • Issue Management
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Personalized Profiles
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Access
  • Remote File Access
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • SSL Security
  • Self Service Portal
  • Social Media Integration
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Transaction History
  • Two-Factor Authentication
  • Uptime Monitoring
  • Web Traffic Reporting
  • Total features34
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Audit Trail
  • Automatic Notifications
  • Capacity Management
  • Case Management
  • Change Management
  • Claims Management
  • Collaboration Tools
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Data Visualization
  • Document Storage
  • Event Logs
  • File Management
  • Instant Messaging
  • Issue Management
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Personalized Profiles
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Access
  • Remote File Access
  • Remote Monitoring
  • Remote Update / Installation
  • Reporting & Statistics
  • SSL Security
  • Self Service Portal
  • Social Media Integration
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Transaction History
  • Two-Factor Authentication
  • Uptime Monitoring
  • Web Traffic Reporting

Integrations

  • Total integrations1
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations9
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IBM Case Manager vs. Domotz Pro

See how IBM Case Manager and Domotz Pro stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.