IBM Case Manager vs SolarWinds Backup Comparison

Overview

IBM Case Manager is a content and process management platform with advanced analytics for designing and deploying solutions...

SolarWinds Backup offers easy-to-use, affordable backup direct to our private cloud. No appliance is required, and recovery...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.6

(24)

5

4

3

2

1

15

9

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Backing up my work is very easy to do. The software is especially good with office 365.
Overall is being great, a few glitches but support try there best to meet your expectations.
Solid file and database backup feature. Versioning is built into the product with customization of schedules and standardization across customer base is excellent.

Cons

Cons

Ve recovered several customer files that were inadvertently deleted with very little trouble.
Lack of support SQL Server 2017, Difficult to review backup manage stats vs billed amounts.
Inability to RESTORE to "another location" OTHER than the local C: drive of the computer you are administering from.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features19
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Archiving & Retention
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Case Management
  • Claims Management
  • Configurable Workflow
  • Data Recovery
  • Data Storage Management
  • Desktop Virtualization
  • Disaster Recovery
  • Email Alerts
  • Email Templates
  • File Management
  • Instant Messaging
  • Mobile Integration
  • Monitoring
  • Personalized Profiles
  • Real Time Data
  • Real Time Monitoring
  • Remote Control
  • Remote Monitoring
  • Resource Management
  • SSL Security
  • Search Functionality
  • Server Monitoring
  • Social Media Integration
  • Status Reporting
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Transaction History
  • Uptime Monitoring
  • Total features20
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Archiving & Retention
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Case Management
  • Claims Management
  • Configurable Workflow
  • Data Recovery
  • Data Storage Management
  • Desktop Virtualization
  • Disaster Recovery
  • Email Alerts
  • Email Templates
  • File Management
  • Instant Messaging
  • Mobile Integration
  • Monitoring
  • Personalized Profiles
  • Real Time Data
  • Real Time Monitoring
  • Remote Control
  • Remote Monitoring
  • Resource Management
  • SSL Security
  • Search Functionality
  • Server Monitoring
  • Social Media Integration
  • Status Reporting
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Transaction History
  • Uptime Monitoring

Integrations

  • Total integrations1
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IBM Case Manager vs. SolarWinds Backup

See how IBM Case Manager and SolarWinds Backup stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.