IBM Connections vs Hub Comparison

Overview

IBM Connections is an internal communications & enterprise social networking solution enabling instant engagement between...

The Hub is an intelligent intranet solution & secure client portal for teams, offices, and multi-site organizations to collaborate,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$6.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(30)

5

4

3

2

1

12

18

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.1

(10)

5

4

3

2

1

3

5

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The ability to integrate is amazing, my team makes the most of all its functions, getting very good results in our audience.
I can view all my documents with the help of its online viewer that allows to view all of them without any need to download them separately. It provides great settings with a reliable result.
It's instant communication that avoids having to wait hours or days for a response. We are aware that those who have programmed guidelines and that journalists are free is excellent and very useful.

Pros

I like the software is nimble -- it is easy to change things quickly. There are several useful features as well.
I really like its simplicity and ease of use. We had relatively basic requirements (no integration with our own systems) and therefore I wanted something that would be quick to develop.
It was a relatively easy implementation and the features of the product out of the box satisfied 80% of our requirements. Once you know your way around it admin and updating is straightforward.

Cons

Its a bit of a chunky product which first time users might find intimidating. The pricing I suppose limits the number of business units who can opt for against competition.
I feel if i were to loose access to IBM Connections I will really feel the gap.
Personally I have had a hard time understanding the complicated interface and all the features.

Cons

I was unaware that the build of the site came under "training" rather than "implementation", which increases the cost of development, and so communication on that could clearer.
I was working on this project alone and my first enquiry email was sent to Pancentric on 13th July.
Is was an easy to use app maybe the fact that it runs in the background 24/7 causing your battery to die quicker.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features32
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Alerts / Escalation
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Behavior Tracking
  • Bulk Send
  • Calendar Management
  • Calendar Sync with Google
  • Categorization
  • Chat
  • Chat Transcript
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Compliance Management
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Portal
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • File Transfer
  • Filtered Views
  • Forms Management
  • Frequency-based Tasks
  • Image Library
  • Instant Messaging
  • Interactive Content
  • Job Application Management
  • Jobs Board Integration
  • Location Tracking
  • Mail Merge
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Language
  • Multimedia Support
  • Newsletter Management
  • Office Directory
  • Online Forums
  • Order Management
  • Partner Portal
  • Permission Management
  • Personalized Profiles
  • Prioritizing
  • Progress Reports
  • Project Management
  • RSS Feeds
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Role Management
  • Room Booking
  • SSL Security
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Social Network Marketing
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Version Control
  • Video Call Recording
  • Video Conferencing
  • WYSIWYG Editor
  • Wiki
  • Total features86
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Alerts / Escalation
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Behavior Tracking
  • Bulk Send
  • Calendar Management
  • Calendar Sync with Google
  • Categorization
  • Chat
  • Chat Transcript
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Compliance Management
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Portal
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • File Transfer
  • Filtered Views
  • Forms Management
  • Frequency-based Tasks
  • Image Library
  • Instant Messaging
  • Interactive Content
  • Job Application Management
  • Jobs Board Integration
  • Location Tracking
  • Mail Merge
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Language
  • Multimedia Support
  • Newsletter Management
  • Office Directory
  • Online Forums
  • Order Management
  • Partner Portal
  • Permission Management
  • Personalized Profiles
  • Prioritizing
  • Progress Reports
  • Project Management
  • RSS Feeds
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Role Management
  • Room Booking
  • SSL Security
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Social Network Marketing
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Version Control
  • Video Call Recording
  • Video Conferencing
  • WYSIWYG Editor
  • Wiki

Integrations

  • Total integrations28
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations13
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend7/10

Share this review:

IBM Connections

Good for storage, but not active collaboration

Reviewed 10 months ago

We use IBM connections as a shared resource hub so that various stakeholders have access to information

Pros

IBM Connections is a nice and secure way for sharing folders and ensuring that people have the latest versions of different documents. I like that you can share with smaller groups, so for projects with subsets of a team, this is a good way to ensure that everyone is in the loop.

Cons

Connections is not great for collaborating in real time, as you need to download the document and then re-upload it with the changes that you have made. It is also not an ideal solution for large Excel sheets if you just want to quickly reference them since the often don't load.

IBM Connections vs. Hub

See how IBM Connections and Hub stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.