IBM SmartCloud Engage vs Amazon Chime Comparison

Overview

IBM® SmartCloud™ Engage is an integrated suite of collaboration tools that combine your business social network with web...

Amazon Chime is an online meeting solution designed to streamline the process of organizing & conducting voice calls, video...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.4

(38)

5

4

3

2

1

26

7

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Pros

Great I got it through Nextiva which was giving it away for free during Covid. Like I said Quality wise this is king.
I love how Amazon has almost ANYTHING you would like to buy (don't quote me on that btw lol) and I just am an Amazon lover forever.
Easy to use, easy to learn, a nice all-in-one solution that does exactly what it's supposed to do.

Cons

Cons

Sometimes it lags out for apparently no reason but that is very rare and it seems Amazon has fixed it.
It was one of the worst conferencing tool we have used.
The Amazon support team is the worst response team I have ever worked within 40 years of customer service.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features4
  • @mentions
  • Active Directory Integration
  • Activity Management
  • Availability Indicator
  • Call Recording
  • Chat
  • Collaboration Tools
  • Conferencing
  • Drag & Drop Interface
  • File Transfer
  • History Tracking
  • Instant Messaging
  • Meeting Management
  • Microsoft Outlook Integration
  • Remote Control
  • Search Functionality
  • Status Reporting
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Total features18
  • @mentions
  • Active Directory Integration
  • Activity Management
  • Availability Indicator
  • Call Recording
  • Chat
  • Collaboration Tools
  • Conferencing
  • Drag & Drop Interface
  • File Transfer
  • History Tracking
  • Instant Messaging
  • Meeting Management
  • Microsoft Outlook Integration
  • Remote Control
  • Search Functionality
  • Status Reporting
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing

Integrations

  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IBM SmartCloud Engage vs. Amazon Chime

See how IBM SmartCloud Engage and Amazon Chime stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.