IBM SmartCloud Engage vs OneBar Comparison

Overview

IBM® SmartCloud™ Engage is an integrated suite of collaboration tools that combine your business social network with web...

OneBar is an AI-enabled knowledge base tool, which integrates with Slack and lets IT helpdesk, HR departments, or legal professionals...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$200.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features4
  • @mentions
  • Activity Management
  • Analytics
  • Auto-Responders
  • Categorization
  • Collaboration Tools
  • Conferencing
  • Content Management
  • Data Import
  • Document Management
  • Duplicate Detection
  • Full Text Search
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Knowledge Base Management
  • Multi-Language
  • Performance Metrics
  • Request Assignment
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Self-Learning
  • Tagging
  • Total features20
  • @mentions
  • Activity Management
  • Analytics
  • Auto-Responders
  • Categorization
  • Collaboration Tools
  • Conferencing
  • Content Management
  • Data Import
  • Document Management
  • Duplicate Detection
  • Full Text Search
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Knowledge Base Management
  • Multi-Language
  • Performance Metrics
  • Request Assignment
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Self-Learning
  • Tagging

Integrations

  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IBM SmartCloud Engage vs. OneBar

See how IBM SmartCloud Engage and OneBar stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.