IBM SmartCloud Engage vs RingCentral Video Comparison

Overview

IBM® SmartCloud™ Engage is an integrated suite of collaboration tools that combine your business social network with web...

RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

119

60

16

2

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Pros

It was a good experience. The assistance was damn good & I appreciate the way, you deal your Cx.
RingCentral is wonderful for a small business. I love that I don't even have to have a phone.
Janna was my technical support representative and she was excellent. She had a great attitude.

Cons

Cons

Lackluster support, misleading plan details. Most of these reviews are suspicious.
I do not have a need for the high level of capabilities the system offers but occasionally I have a problem I can't figure out.
She always called me back, multiple times if I couldn't answer my phone, always left me voicemails to let me know the situation, and called me promptly the once or twice there was an emergency.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features4
  • API
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Analytics
  • Availability Indicator
  • Brainstorming
  • Call Recording
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Conferencing
  • Data Visualization
  • Electronic Hand Raising
  • Email Alerts
  • Email Integration
  • File Transfer
  • Instant Messaging
  • Meeting Management
  • Mobile Integration
  • On-Demand Webcasting
  • Permission Management
  • Presentation Streaming
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Scheduled Reporting
  • Third Party Integration
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Voting
  • Total features35
  • API
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Analytics
  • Availability Indicator
  • Brainstorming
  • Call Recording
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Conferencing
  • Data Visualization
  • Electronic Hand Raising
  • Email Alerts
  • Email Integration
  • File Transfer
  • Instant Messaging
  • Meeting Management
  • Mobile Integration
  • On-Demand Webcasting
  • Permission Management
  • Presentation Streaming
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Scheduled Reporting
  • Third Party Integration
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Voting

Integrations

  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations4
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IBM SmartCloud Engage vs. RingCentral Video

See how IBM SmartCloud Engage and RingCentral Video stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.