IdeaScale Alternatives, Competitors & Similar Software

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IdeaScale

Crowdsourced Innovation Management

4.62/5 (26 reviews)

1,767 4,564

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Alternatives to IdeaScale

Explore a recommended list of IdeaScale alternatives for your business in 2020. Compare alternatives to IdeaScale side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.

HYPE Innovation
Idea & innovation management solution for SMEs
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Qmarkets Idea Management 29
Idea and Innovation Management Software
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What users mention about Qmarkets Idea ManagementSee all reviews
The Sonar tool is also super handy for spotting bottlenecks in the system and mapping out where the most profitable innovation activities can take place.
A brilliant team always listening and helping you. A multifaceted product, adaptable, customizable and ergonomic.
The team at Qmarkets is very helpful with setup and support, partnering with you to configure an easy to use yet very robust system.

Crowdicity 23
Social platform offering collaborative idea management tools
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What users mention about CrowdicitySee all reviews
While there are always things that could be improved, working with the Crowdicity customer service has been a really pleasant experience - usually you find a good solution, and bugs are fixed quickly.
Ongoing developments to the software mean that you get the latest features, thanks to the team who are constantly striving for improvement, quality and excellence.
We have used Crowdicity to great effect to generate innovative ideas. Our first "Innovation Week" has been a great success in large part due to the ease of use and Crowdicity's engaging front end.

Idea Spotlight 17
Collaborative idea management for innovators
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What users mention about Idea SpotlightSee all reviews
We had some problems with emails coming from Wazoku because of our restricted security and spam filters.
The customer support has been absolutely excellent - the Wazoku team have a done a brilliant job of getting me orientated within the platform and understanding how it works.
You can also easily customise the look & feel. Customer support is amazing, working closely with you and helping to make sure you are making the most of the platform and you are successful.

UserVoice 50
Build better products with intelligent product feedback
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What users mention about UserVoiceSee all reviews
When I was testing all customer service software, I needed one that was the best at its core product which is a ticketing and knowledgebase system. This in my opinion is the best at what it does.
But, if you have only English speaking customers, for example...then I wholeheartedly recommend UserVoice. It's an amazing system for the right Support Use Case.
We were constantly struggling to get it to work properly in the beginning. I thought the set up was horribly confusing and time consuming.

Spigit 49
#1 global idea management software for enterprise innovation
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What users mention about SpigitSee all reviews
Easy for admin to review ideas in each stage/ manage their progress appropriately. Reporting is easy to use (the upgrade was a positive and needed change!).
I have to be completely honest when I say they have the best team to support your Innovation strategy and goals along side an amazing platform for ideas management.
Out of the box, it seems like Spigit has the best thing going. However, some of the admin setup is quite complicated, with antiquated workflows and custom integration isn't their strong suit.

Planbox Innovate 25
Innovation Management Solution
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What users mention about Planbox InnovateSee all reviews
We were trying to figure out a tool where everyone can present innovative ideas in one space and communicate amongst each other to figure out the best solution to implement.
Simple yet effective dashboard with graphs, progress assets, and scoreboards which allow any user to quickly see the latest activity.
Easy to use, easy to customize, a tool that clearly organizes the ideas and their respective evaluations to make the right decisions for the organization. I think is one of the best in market.

Get Satisfaction 4
Drive Customer Engagement
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IdeaLab 2
Idea and innovation management solution
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NanoNotion
Idea & knowledge management platform
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Vanilla Forums 58
Engage with Community
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What users mention about Vanilla ForumsSee all reviews
I recommend Vanilla forums to anybody who wish to launch an online community. Vanilla is simple, stable, and having excellent add-ons compatibility and this is going to exceed your expectations.
It was unclear what changes would happen with a recent update, it's been left down to the forum owner to find the weird behaviors (such as filters not working correctly).
For our startup in online solution space, I was looking at a stable and easy to manage community solution and I found vanilla as the perfect solution to meet our requirements.

Bloomfire 171
Knowledge sharing & insights platform
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What users mention about BloomfireSee all reviews
The first thing you see when logging is most recent or popular assets and it doesn't allow you to quickly to go what you're looking for unless you type in search the name of the asset.
Another positive thing is that it very easy to embed pages, links, pictures and multimedia. I can quickly compose articles that look nice and are useful.
Compared to the software we used before, Bloomfire is smart, easy to use and also really easy to update. Our teams love how smart the search is and like how easy it is to bookmark commonly used links.

Atlassian Confluence 1565
Create, organize, and discuss work with your team
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What users mention about Atlassian ConfluenceSee all reviews
I absolutely love Confluence. I am a pack rat when it comes to process and project documentation, and Confluence is my perfect companion for sharing that info in an easy and beautifully formatted way.
Its integration with JIRA is one of the best benefits that we've enjoyed. You can highlight the text of the task in the minutes or in the project description and add it as a JIRA task.
This is a good platform for documenting stuff and using it company wide. You can arrange pages in a fine manner which is good because everything stays at place then and does not become cumbersome.

Bitrix24 419
100% free CRM, collaboration and communication tool suite
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What users mention about Bitrix24See all reviews
I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.

Idea Drop 27
Capture and action the best ideas from your people.
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What users mention about Idea DropSee all reviews
Positive experience and the staff are really helpful even after post launch. Turnaround on issues is resolved in good time.
Idea Drop- great system for innovation, collaboration and fun.
This software is pretty easy to use. I like that you can answer anonymously, or with your name associated.

Ideanote 52
Innovation platform
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Viima 20
The most widely used innovation management software globally
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What users mention about ViimaSee all reviews
Ve been really satisfied with Viima's intuitive and fun tool as well as with the proactive support.
One of the best features is the ability to comment on suggestions/ ideas because it enables conversation/ interaction between users and this actually makes the original ideas better.
Colorful, playful interface made the tool interesting to use and attracted users. Very user friendly and easy to use.

MindMeister 117
Cloud-based mind mapping tool for organizations of all sizes
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What users mention about MindMeisterSee all reviews
It is easy and fun to use and you can create as many mind maps as you wish for all sort of things. Adding pictures and customizing your map is super easy too.
What I like the most about mindmeister is the ability to organize and customize how I organize on a very pleasing to look at platform. Everything is very seamless, easy to use, and even fun to use.
I like mind mapping and I like the design, form and feel to MindMeister. Its great that it now has task list functionality as well.

Brightidea 97
Idea & Innovation Management Software
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What users mention about BrightideaSee all reviews
Ability to build out pipelines to evaluate and track ideas's progress, and easily route to the appropriate evaluator(s). Good customer support with quick response and resolution turnaround time.
It provides comprehensive and very useful features & functionality. They offer a suite of apps to use for different innovation initiatives and robust reporting & insights.
It is pretty easy to use and has a nice "social media-like" interface which everyone is used to. It gives me the ability to see ideas entered by our customers but also manage the backlog of ideas.

Aha! 298
World's #1 roadmap software
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What users mention about Aha!See all reviews
The team was extremely helpful as I got into the tool and needed best practice guidance. They were focused on getting me the background I needed to setup successfully.
I really want to highlight how good and responsive Aha support is. These are clearly people who have used the platform as product managers - not just well-trained sales/technical support staff.
The CCG Product Team loves the roadmap features, reporting capabilities, strategy visualization and customizations, system integration abilities, ease of use and working closely with the Aha.

CrowdWorx 11
Comprehensive idea and innovation management platform
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Freshservice 365
A complete IT service management (ITSM) tool for business
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What users mention about FreshserviceSee all reviews
I feel bad even complaining about it because it's so simple to use but I feel as if the interface could use an update.
I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them.
For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

Alloy Navigator 41
Award winning IT Asset Mgmt and Service Mgmt platform
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What users mention about Alloy NavigatorSee all reviews
The ease of use, ability to customize the software to our needs and the fantastic support we receive.
I really like the variety of modules, and the tech support available to help out. I also like the ease of use for my technicians.
We currently use a system where every call we get we have to input a ticket ourselves in full detail, its not horrible by any means but there is an inconvenient factor to it.

NiceJob 75
Reputation management with reviews, social & SEO tools
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What users mention about NiceJobSee all reviews
Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us.
I love the ease of use of the software. It’s extremely simple to use and after they help you set it up it does everything for you.
Fabulous customer service and the value of this product is amazing. The time saved in the review process alone more than pays for the product.

Tribe 47
Cloud-based community platform for branded communities
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What users mention about TribeSee all reviews
We had an outstanding experience overall (perhaps my top three in SaaS space). D recommend Tribe in a heartbeat to anyone wishing to boost user engagement and retention.
Tribe is always helpful every time we have a support request or even just a question on how to best utilize the platform. And the rapid responses are awesome.
The ability to create beautiful, minimalistic and content-driven communitites is outstanding. Our staff can now share and cooperate in a very easy and motivating way.

AnswerHub 32
Developers Enabling Developers
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What users mention about AnswerHubSee all reviews
Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.
Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.
Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.

Communifire by Axero 18
Intranet software and collaboration solutions.
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What users mention about Communifire by AxeroSee all reviews
Pair that with a superb team and you have a software which helps you as a business owner present an incredibly powerful and amazing platform for your users.
Their team is very responsive and seems like they actually care about their customers.
It's pretty easy to use -- the set up was fairly painless. I like the pagebuilder function, ease of publishing.

Jive 42
Interactive intranet and collaboration hub for business.
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Jive is very friendly to use and it is so easy to use. The customer representatives do a very good job.
We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal.
A lot of the issues with this system may be experienced with most intranet services of its kind, but it's important to keep in mind.

Salesforce Service Cloud 440
Customer Service & Field Service Management Solutions
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What users mention about Salesforce Service CloudSee all reviews
Benefits are great had video chatting and a small rectangle to show the calls coming in and out. Sometimes worked sucked and hope salesforce to crash so i wouldnt have to work lol.
I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in.
It’s super easy to use and understand. Yo i love the Chatter feature because you can reach out to and keep anyone in the loop with any issues or important matters.

HappyFox 78
Helpdesk, customer support software
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What users mention about HappyFoxSee all reviews
We find that clients are much more likely to submit a ticket for a problem rather than post-it notes on your door or stopping you in the hall with a problem.
Great response from the sales team. Beyond that, it has not been a great experience.
It tracks customer support tickets very well. It can automatically filter for certain content and then place the ticket into the appropriate category or assign them to the appropriate support person.

Yext 93
SEO optimized local pages, locators & mobile screens
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What users mention about YextSee all reviews
Yext has been great with customer support and caring about my needs. The sales team has been very helpful whenever I have a question.
Another big negative is that if we were ever to stop using Yext, the citations we purchased through Yext will be "unlocked" and basically lost.
Our experience with Yext has been amazing. Our company had an existing subscription that I took over, so in any other instance I would have been out of luck with training.

craft 25
End-to-end product management for agile teams
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What users mention about craftSee all reviews
Overall it has been great, wonderful find to have up to date information.
Still much better than Jira. There could be more advances solutions like AgileFant.
User friendly and user interface is good and dynamic.

Miro 203
Collaborative whiteboarding platform
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What users mention about MiroSee all reviews
We work with remote team in Barcelona and Warsaw and we have successfully been having workshops/brainstorming sessions with Miro, which makes it fun and efficient.
I had an initial love affair with Realtimeboard and had a subscription since 2016/17. Growth and then VC funding last year together with the re-branding debacle are forcing me to re-think that love.
We use this in our sprint meetings and it is very easy to navigate. Best thing I like about this is the ability to add media directly to the board.

ProWorkflow 202
Project Management & Time Tracking For Teams Of Any Size.
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What users mention about ProWorkflowSee all reviews
A solid software for small ad or creative agencies that need to track projects. Easy to learn and has some good capabilities for tracking time against budget.
Task Templates are a lifesaver. It is simple enough not to take up all your time but powerful enough to ensure all your information is stored and easily accessable.
Offers a lot of useful and powerful functionality for managing projects including file sharing, notifications and time sheets. Love the built in messaging tool, really useful.

productboard 109
All-in-one product management platform & roadmap tool
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What users mention about productboardSee all reviews
Excellent community including a slack channel with helpful tips, articles etc. Portal is an excellent idea and great for engaging users and displaying the roadmap to prospective enterprise customers.
The design and UX of the app makes using ProductBoard on a daily basis super easy and enjoyable. Creating custom views that you can call up when you need to is great.
It has smart features that accomplish things other products or spreadsheets never could. The ability to link and adjust different views for different audiences is very helpful.

OneDesk 2
Helpdesk & Project Management Software - in one application
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Igloo Software 31
Intranet Software & Digital Workplace Solutions
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What users mention about Igloo SoftwareSee all reviews
The ease of use helps to win buy in from your users. Of our company is up and running with uploads, postings, blogs etc.
The app is super simple to use, and integrates our global calendars, events planning tools, and other resources so perfectly for our fast-paced environment.
We have tested a few different layouts and found what works best for us. I like how visitors can interact with posts and articles posted.

Canfigure 12
Modular ITSM and ITAM solution based on ITIL principles
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What users mention about CanfigureSee all reviews
With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.
Chris has been more than supportive and quick to respond, which I appreciate.
SupaDESK is great if you understand the importance of Service Delivery.

ChangeGear Service Desk 49
Cloud based solution to track & control IT services
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What users mention about ChangeGear Service DeskSee all reviews
Reporting was horrible, any customization was impossible, the support from the company was horrific, slow to respond, promised everything, never delivered even when we offered to pay for things.
If you meet them at a conference, they are pleasant to work with on your issues and always open to suggestions. It's nice to know that there is a good team behind the product.
We ran into so many operational flaws and deficiencies that we finally had to drop ChangeGear after only one year of use.

Serviceaide 22
Service desk & IT service management
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What users mention about ServiceaideSee all reviews
The service feedback is awful. We can't embed the question, we can't personalize our forms, even the service feedback e-mail is bad.
Simple and effective product, great value for the business with easy adaptation and good additives.
Lastly, I really like the project workspace. It is very simple to use, looks good and with customisable lanes, I can add certain sections suited to different projects and remove them for others.

Device42 47
Automated IT infrastructure visualization & management tools
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What users mention about Device42See all reviews
Very easy to use, great customer service and great support. Any issues I have had, Device42 has been more than willing to help resolve.
Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.
This tool helps a lot if you want to figure out the application or server dependencies. It gives a very good picture of server communication, capture all the inbound/outbound communications.

Ecesis 2
Environmental, health and safety solution for corporations
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Whatfix 57
Accelerate Digital Adoption
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What users mention about WhatfixSee all reviews
The ability customize the conditions under which specific workflows are triggered is awesome. The support offered by our agent was extremely helpful in setting up the more complex conditions.
It's very easy to use and implement in your application. The Whatfix support page is incredibly helpful and straightforward and the customer service is superb.
Ease of creating the flows, unobtrusiveness of the tool in our application, and simplicity of use. As much as the software, we are really impressed with the customer support provided.

Newired 9
Contextual guidance for in-app support
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Lemon Learning 4
Digital adoption, training, and change management software
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Wellspring Scout
AI-POWERED TECH SCOUTING - THE SEARCH ENGINE FOR INNOVATION
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Cognitive City
Innovation management platform for interdisciplinary teams
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Nectir Ideas Management 2
Idea management and rapid innovation in one platform
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OrganisedFeedback 4
Idea management solution for improving products and services
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Wellspring Innovation Management
Emerging technology scouting and real-time monitoring
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Rever 9
Idea management solution to facilitate innovation
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Business Hangouts 75
Web conferencing and webinars Software
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What users mention about Business HangoutsSee all reviews
I hate the fact that sometimes it can be very slow to load things and when you use the software the video call can sometimes freeze and it can be very frustrating.
I use a lot for weekly and monthly meetings with my managers. Good interface, quality of the calls good at last without doubt the best in the market.
Reliable Software to conduct online events/Webinars/Conferences. A lot of features offered for a successful and satisfied webinar, on an HD video streaming.

EngagementHQ
Online community engagement and public participation tools
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Personify Community 7
Digital spaces & collaboration for nonprofits & associations
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What users mention about Personify CommunitySee all reviews
Staff had a very hard time catching on to how to use the program. Due to Personify's lack of response and problem solving we lost a large amount of money.
We are switching back to Daxko in November and we are all very excited to see our functionality improve and our membership numbers increase.
Refunds were easy to process. I liked that we had the ability to use contact tracking through the software to notify coworkers about issues with certain customers.

Localist 63
Event-specific CMS for Marketing and HR teams
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What users mention about LocalistSee all reviews
The integration with our event management system is great and the UX is really good. Super user-friendly and clear with labels, flexible to add your own tags/categories, etc.
Pretty satisfied with it, though there's always room for improvement. Team is responsive and helpful.
From administrators to calendar users, the platform is intuitive to use and offers truly useful features. Our users love the ease of expressing interest in an event and notifications in their inbox.

Centercode 48
Client satisfaction solution
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What users mention about CentercodeSee all reviews
The efficiency of Centercode is fantastic. Once people experienced it, they recognize the efficiency and great tools and options and love to make use of it.
First, and foremost, the embedded customer service feature is fantastic. I also appreciate the ability to customize welcome message (HTML capable), and email templates.
It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.

Chaordix 5
Online community platform for long-term customers
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Mighty Networks 24
Community and membership management software
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ON24 207
THE ONLY WEBINAR PLATFORM BUILT WITH MARKETERS IN MIND
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What users mention about ON24See all reviews
We use this software to help our business promote helpful ways we can save our customers money and helpful tips and tricks they can use when thinking about fueling.
I am the admin of the system for my company and i have an overall good experience with the system. My reps provide great support and my user base really likes the system.
ON24's ability to integrate with our CRM and share engagement analytics is incredibly helpful from a customer support perspective. It paints a picture of what my customers are interested in.

Q One
All-in-one market research & consumer insight platform
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Disciple 12
Create your own community app. No coding required.
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ToucanTech 22
All-in-one solution for growing alumni communities
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What users mention about ToucanTechSee all reviews
Record keeping is also easy and efficient. We are absolutely delighted with the product and very happy to recommend it.
Excellent product and great company to deal with. You really get to know the team and the customer support is very responsive.
We can now communicate with our school and alumni audiences and involvement on our online community is growing every day. Toucan Tech's customer support and other network opportunities is excellent.

Website Toolbox 95
Cloud-based community forum platform
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What users mention about Website ToolboxSee all reviews
Once connecting with Website Toolbox I'm so angry for the years of frustration we have endured. The export and import were conducted in a timely manner.
But where it really shines is when you have an issue or question and you need to contact support. They are always extremely courteous, helpful and do their best to assist you.
It helps the client to not feel that they are the only person dealing with a specific situation and helps them leave their issues behind them. Thanks for this very useful tool.

Brilliant Directories 560
All-in-one directory & member management software
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What users mention about Brilliant DirectoriesSee all reviews
After having muddled through other similar software's, this one is like a breath of fresh air. Amazingly easy to use , robust, rich of features and incredible support.
Brilliant Directories provides the total package when it comes to software for directories. They have the most innovative and user friendly options and features available.
There are so many great features that brilliant Directories offer. I love the different themes and ideas that the Brilliant Directory provides for me and my company.

Zapnito 27
Knowledge sharing + community engagement for expert networks
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What users mention about ZapnitoSee all reviews
It has been great being to keep up with Zapnito's development and progress with regular catch ups and feel like, as clients, we are integral to continual development.
It's really easy to update our hub with content and there have been some great features like video panels that have even allowed us to share quality video content.
Great value for money, when I had an issue they had amazing customer support.

OnSemble 92
A Modern Digital Workplace to keep remote teams connected.
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What users mention about OnSembleSee all reviews
Now, I feel like I have a pretty good handle on things. If I had more time, or had things not been so jumbled when I took it over, I think our portal would look even better than it does now.
I love the support we receive from them, especially all of the webinars and trainings. It really helps bridge the gap between where our portal is today and where we want it to be.
Minimal training time - OnSemble is very easy for staff to adapt to. The built-in modules are amazing and help with pretty much any need we've had with our Intranet.

Flock 261
Communication and collaboration platform for teams
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What users mention about FlockSee all reviews
One of the most useful aspects of Flock is the ability to create and engage with various different channels seamlessly. This allows for more effective and efficient communication.
Sending an email following a missed message is crowding my inbox. But overall, I can't think of any serious dislikes.
Flock is a great connective tool for our company. It is a streamlined platform with which we can connect with each other, which is important since we rarely meet as a group.

Almabase 68
Increase alumni participation by 3x in one year
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What users mention about AlmabaseSee all reviews
My overall experience with Almabase has been excellent. They truly want us to be satisfied with their product and are open to suggestions and ideas that we may offer to add or improve something.
Product itself is super easy to use and the customer service is top-notch. Map feature is impressive and we have received great feedback from our alumni since launching recently.
Ve accidentally moved by cursor more than once while scrolling and had to fix a mistake, then do what I was trying to do.

Staffbase 19
Mobile-first employee communication for large organizations
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Unily 9
Unite your Enterprise
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EventBank 72
All-in-one Event & Membership Management Software Solutions
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What users mention about EventBankSee all reviews
Excellent user support and customer service- EventBank team members supported throughout the process of setting up the event, polite and helpful. Can't wait to use it again.
In addition, the event pages look great which really helps for an organization like ours that doesn't have a website yet.
Software that would help use manage our events, CRM and mail marketing. Thanks to our partnership with Event Bank, we benefit from an easy to use all-in-one platform.

Beekeeper 61
A mobile-first communication app for non-desktop employees
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What users mention about BeekeeperSee all reviews
Beekeeper is a great and fun tool to connect with colleagues, share information, and communicate directly via chat. Beekeeper is easy to install and does not need a lot of explanation.
We definitely improved the employee engagement in our company; in addition to that, the customer support is proactive and helpful (which helped a lot during the implementation phase).
We've added fun projects to keep engagement on Beekeeper high so that our company continues to use it. It's a great tool for both employee engagement and communication.

Jostle 50
The People Engagement® platform.
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What users mention about JostleSee all reviews
Its so easy to launch and train co-workers. Visually pleasant to navigate and helps create a fun corporate cultural with its social media-based style.
One of the best parts i would say is the people sections, it is nice cause it allows you see everyone from your company and this is nice when you have several offices like i do.
Easy to use and setup with good support from the on-boarding team and regular catch-ups over the time period. The library is a great tool with good security and functionality.

Hivebrite 29
All-in-one community management and engagement platform
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What users mention about HivebriteSee all reviews
The possibility to integrate external content is amazing as this allow me to bring huge value to my community.
One of the best features about this platform is that events, and news can be made public and used for marketing purposes. Also the built-in newsletter tool is a big advantage of this software.
Throughout implementation we have been in close contact with both the management and the development teams and have felt effectively supported.

Blink 33
Employee app & portal for remote teams
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What users mention about BlinkSee all reviews
Awesome user experience. It is the best software of its kind to really link teams together.
Generally a good, easy to use app that allows good interaction with colleagues as well as getting news and updates out quickly.
I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

Bisner 3
Workplace, community & meeting rooms management software
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Shopper Approved 28
More Trusted, Verified Reviews
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LocalClarity 5
Local SEO for multi-location brands
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GetMoreReviews 110
Review generation & reputation monitoring tool
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What users mention about GetMoreReviewsSee all reviews
We are pleased with the ability to invite folks to review and grateful for those who have. We wish we could make it easier for more folks to participate.
It's nice, and it boosts our reviews, which are extremely important in today's market of internet browsing to determine who you want to do business with.
If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.

Retently 18
Net Promoter Score & customer feedback collection
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Broadly 110
Online review & reputation management for small businesses
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What users mention about BroadlySee all reviews
They showed me how to get more great reviews and how to make the Google Business Page the best. They would call me frequently to see if anything was improving in my business.
We also like the reports each time a review is given. We share these at our morning huddles and discuss the content and how it relates to our patient care quality.
Broadly’s software is super easy to use and understand. We have had great success managing our reviews - particularly any negative experiences.

Swell CX 139
Cloud-based customer experience management platform
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What users mention about Swell CXSee all reviews
Ease of use and immediate results. Customer support is very helpful and want you to succeed.
Swell has been a great interface to increase our reviews for our new business. The site is easy to use, the campaigns are clear and the invitations are very user friendly for our patients.
Swell CX immediately solved my problem of collecting feedback and reviews. No longer a worry or lost opportunity.

Reviewninja 3
Reputation & review management
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Checkbox Survey 6
Enterprise survey features without the enterprise price tag
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Grade.us 189
Review marketing and management platform, white-labeled for agencies and SEOs
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What users mention about Grade.usSee all reviews
I love the fact that it is my least expensive piece of software, but it's the one my clients like the best.
We stand behind our work, but we can't address a problem that we are not aware of. By identifying displeased clients, we are often able to address their issue and avoid a negative review.
Techs are great and knowledgable. SENSITIVE CONTENT HIDDEN] does an outstanding job.

Podium 171
Review management, reputation software, feedback & webchat
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What users mention about PodiumSee all reviews
They have no hardship clauses and a no excuse policy. You will get sued for the balance of the contract.
It's focused so much on user experience. Both internal users and those leaving reviews are welcomed with an experience that helps drive results.
I was very happy with how easy podium was to set up and use. I have gained a lot of reviews that have helped get recognized online.

Rize Reviews 17
Reputation management software
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CallSource 190
Performance management solution for sales & marketing calls
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What users mention about CallSourceSee all reviews
The representative is my favorite, she is encouraging and nice and I have noticed that without even trying, I am doing better because I think about it more often.
Call Source has so many option to help improve productivity, training, and customer service. Very impressed with the various ways I can improve our business.
When I was first introduced to the company I was super excited about all the features, the benefits and the fact that it would minimize the amount of calls that I would have to listen to.

Trustpilot 527
Customer review management platform for online businesses
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What users mention about TrustpilotSee all reviews
They have good SEO integration and well designed, modern looking plugins for your website. There customer support is fantastic and they always inform you and will walk you through any updates.
I really appreciate the platform's intuitive user experience. It's simple to navigate, and the support from our Customer Support Manager is outstanding.
I would recommend Trustpilot to businesses as it can be a great way to show prospective customers what you're all about on a website that is very well respected.

Revetize 35
Business marketing software for small businesses
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What users mention about RevetizeSee all reviews
The customer service is outstanding and I always feel like they truly value us as a client. We have also seen many great results getting more and more reviews because of Revetize.
Great software for keeping in contact with your customers. The team over at Reva Ty’s is very responsive and helps with everything from small questions to uploading your customer list for you.
A company is only as great as its people. From initial contact, there has been continuous communication through setup, follow-up, and follow-through with promises.

ProProfs Survey Maker 3
Survey & Feedback Software to Collect Customer Insights
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BirdEye 293
Online reputation management
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What users mention about BirdEyeSee all reviews
Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms.
Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews.
M happy to report that our experience using BirdEye has been Terrific. We are thrilled at all the feedback we have received after using this software.

Bluepulse 5
Social feedback software
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What users mention about BluepulseSee all reviews
This information is helpful because we get to know what needs to be done for students to respond positively and to improve so to get constructive feedback from these evaluations.
We were challenged for years with the lack of responses for our end-of-term summative evaluations that resulted in zero actions due to the lack of both quantitative and qualitative data.
We are satisfied the with our implementation of Blue Course Evaluation. It has been a good value in addressing all our institutional evaluation needs.

Medallia 23
The pioneer and market leader in Experience Management
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Weave 159
Cloud-based team communication software
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What users mention about WeaveSee all reviews
So far it has been great. It's very user friendly & I am so happy we are using it at the office.
Practice it allows growth and management of my business it ways I never dreamed possible I find myself saying, "Wow, the Weave can help me do that better a lot.
It is the worst, call into support and put on hold, for 30 minutes, while all the time getting messages about using the chat, only problem the chat is just as bad, was number 17 in the queue.

Scorebuddy 37
QA Software for scoring (Calls/email/chat/social)
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What users mention about ScorebuddySee all reviews
It offers ability to have various quality set up for different teams, provides transparent information to quality team as well as to customer care specialists.
Thank you for creating Scorebuddy and thank you for letting me and my team achieve operational excellence on a day-to-day basis.
Its been pretty good, the best QA buddy system that we've had yet.

Thryv 228
All-in-one management software built for small business
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What users mention about ThryvSee all reviews
Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever.
When I first heard of thryv it was my first time hearing crm, I had no idea how useful of a tool a good crm is, after good research I went with thryv and have loved it since.
I really like the functionality of this software and how for me it is pretty easy to use. The support team is pretty awesome and helpful.

Zonka Feedback 17
Multi-channel survey & feedback platform
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Leapsome 10
Performance Management & Personalised Learning Platform
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What users mention about LeapsomeSee all reviews
We were also particularly impressed by the Leapsome team, and how they responded to our suggestions for the platform. It’s clear that they care about feedback as much as we do.
Having thought about how we want to handle the whole topic of feedback within Opinary, we now have a good rhythm and structure with these processes thanks to Leapsome.
We ended up very satisfied with the OKRs management and fall in love with the rest of the platform, particularly performance reviews and employee engagement.

Helpjuice 67
Cloud-based knowledge management platform
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What users mention about HelpjuiceSee all reviews
It is super easy to use and they provide amazing tools to control the look and feel of a knowledge base article. I like that you can relate articles to one another, you can apply keywords.
We are hoping to use this to help our customers find the information they need and quickly. We are thankful for the great support Helpjuice has been while we work towards this.
Had a few support kerfuffles but in the end, they came through and were great to work with. By far the best bang for your buck.