Crowdsourced Innovation Management ( 4.62/ 5 26 reviews) 1,728 Alternatives to IdeaScale
Explore a recommended list of IdeaScale alternatives for your business in 2019. Compare alternatives to IdeaScale side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Idea & innovation management solution for SMEs
Idea and innovation management
What users mention about Qmarkets Idea Management See all reviews Another downside was the mobile version of the platform which at times performed badly. Some workflows are working not that well and we have to do some steps manually. For instance, the function to forward the ideas automatically in the next stage is not working well, yet. Reporting was also strong, with the team developing a custom dashboard to highlight our unqiue KPIs.
Social platform offering collaborative idea management tools
What users mention about Crowdicity See all reviews We're delighted to recommend Crowdicity and delighted to be an official partner. Marie has been excellent at answering questions and keeping in touch as well, always on hand to chat to us about the best way to do things. It is easy to manage, and the customer service has been excellent.
Collaborative idea management for innovators
Build better products with intelligent product feedback
What users mention about UserVoice See all reviews After all, this product is all about getting feedback on your product. If you have a poor "reporting" software, it'll reflect poorly on your product. Ticketing system that is easy to setup. Vendor is great at providing interesting insights into support industry. UserVoice has made my job easier and reporting much smoother. Very happy with their product and great service.
Innovation Management Solution
What users mention about Planbox Innovate See all reviews I am pleased to say that we just renewed our agreement with Planbox, still going and growing strong. Ease of use and ability to support the unique needs of many communities within Innovate. Support from the Planbox team is great. Simple yet effective dashboard with graphs, progress assets, and scoreboards which allow any user to quickly see the latest activity.
#1 global idea management software for enterprise innovation
What users mention about Spigit See all reviews Spigit seems a great tool for gaining some control and centralisation for all the great ideas going on within the company. It gives you a sense of pride and ownership of the platform and ability to make it line up perfectly with your company branding. We really like the ease of use, user interface, and metrics analysis. Additionally the customer service is very strong.
Drive Customer Engagement
Idea and innovation management solution
Idea & knowledge management platform
World's #1 roadmap software
What users mention about Aha! See all reviews Increased ability to manage projects effectively and an ability to handle more projects without a decrease in organization. We love Aha and the way it helps our distributed team to stay focused on what's important. The crowd sourcing ideas management is excellent and the help staff are very responsive to help requests.
Online whiteboard for real-time team collaboration
What users mention about Miro See all reviews Another nice benefit is the ability to add images and media directly inside the board, this is great for reference materials. I have a great experience with Realtimeboard, always a good time and beautiful results. More playful & important stuff is out- like where am I on the entire board, presentation settings.
Knowledge sharing & insights platform
What users mention about Bloomfire See all reviews Kind of clunky interface and not as intuitive as I'd like. Not too familiar with other tools so not sure what to recommend. I love how simple it is - it's not a be-all, end-all software. It's a KMS, and it's a very very good one. We have had great success implementing this tool for social learning. Several employees it is easy to use and navigate. What users mention about Vanilla Forums See all reviews Easy moderation tools, FANTASTIC customer support/success team, and lots of great tools for the community such as badges and reactions. Overall, we have a good experience that can become perfect if few features will be added\fixed. The onboarding process with Vanilla has been exemplary. Customer support has been supportive, helpful and friendly.
Digital Workplace Solutions Tailored for Your Business
What users mention about MangoApps See all reviews The platform is also really good for sharing posts which are light-hearted e.g. good news in the company, awards etc. I also love the ability to create a link, for both internal and external individuals, to share documents and other data with. Sometimes the updates are pushed and changes made to the UI or to functionality (which sometimes cause bugs) with little to no warning.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews Poor technical support, lack of access to all services for a long time, there is no guarantee of system recovery if data is lost. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen. I lost my account as I was not using it during my traveling, and I lost all my data associated with.
Create, organize, and discuss work with your team
What users mention about Atlassian Confluence See all reviews In addition, Confluence allows for screenshots to be easily added, which is awesome, and it automatically resizes them, which is amazing. There are many 'hidden' features, which are hard to find. The default notification preferences is annoying and spamming. As far as knowledge bases go, Confluence is pretty good. It’s affordable and helpful and useful in the organization.
Docs, tasks, & spreadsheet collaboration with built-in chat
What users mention about Quip See all reviews Shared spreadsheets are incredibly functional and helpful. Keyboard shortcuts are amazing. Sometimes it is hard to undo your action for example by mistake if you delete anything in a doc, the normal undo command does not work. Very easy on the eyes - awesome UI/UX, it's clean and easy to work with, nice and organized.
Idea & innovation management software
What users mention about Viima See all reviews Great tool for idea tracking, simple and effective, and with robust API. Also the level of customer support is astonishing and guys are always keen on helping their customers to get better results. Great tool for discussing different ideas and needs together with the organization and our customers.
Collect, evaluate & implement business ideas
Idea & Innovation Management Software
What users mention about Brightidea See all reviews I like that it's mostly intuitive and user friendly. I like that we have a great consultant that walks us through. I love that our organization uses this software as a tool for us to submit innovative ideas to improve our experiences and processes. We are just starting out but the support from the bright idea team has been fabulous.
Cloud-based mind mapping tool for organizations of all sizes
What users mention about MindMeister See all reviews Disappointing the total lack of comprehension by the support staff. The great thing about the software is that it is cloud based so you can access it from any device and any computer. Good integrations - e.g. Microsoft Teams. Can publish maps to public library, embed on website or share as editable or view only.
Award winning IT Asset Mgmt and Service Mgmt platform
What users mention about Alloy Navigator See all reviews We currently use a system where every call we get we have to input a ticket ourselves in full detail, its not horrible by any means but there is an inconvenient factor to it. The ability to get a good picture of the support organization. Great product, everything is linked for ease of access.
A complete IT service management (ITSM) tool for business
What users mention about Freshservice See all reviews A great product, there are a few issues which would make it a lot better, please feel free to expand on these further. Easy setup, good price, works perfectly and data is easy to acces, support works great and can assist easly. Good platform to manage incidents/problems/changes/releases as well as requests. Good CMDB for managing company assets.
Reputation management with reviews, social & SEO tools
What users mention about NiceJob See all reviews The nicejob had done a great job in building a customer trust and with the help of nice job we are geting very NICE SEO. I am very impressed with the initial induction process that nice job had. Ve tried other software for getting reviews. At first I wasn’t happy with nice job ,but they’ve gotten much better since my first attempt.
Reviews & customer content marketing
What users mention about Yotpo See all reviews Additionally, our account rep is super responsive and helpful with any questions or issues we run into. Amazing features - could help both e-commerce and non-ecommerce websites - Great quick support. They are a superb organization to deal with and just pure class all around.
Leading Community Platform for Customer Success & Support
Developers Enabling Developers
What users mention about AnswerHub See all reviews The folks at DZone are wonderfully responsive both electronically and in person. The related questions feature is really useful. Topic list is useful, if people tag questions appropriately. Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.
Cloud-based community platform for branded communities
What users mention about Tribe See all reviews Easy to use, modern design, fair pricing, and lots of useful integrations. The navigation will make confuse at the beginning. Great solution to my community network that I didn't know existed.
Commmunication & collaboration solutions for your business
What users mention about Jive See all reviews Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization. Great place to keep up to date info. Our department has a very organized space full of great resources that we can direct employees to. People in my organization frequently complain that it's hard to find what they are looking for.
Enterprise private social network
What users mention about Zoho Connect See all reviews Powerful team-collaboration tool with stunning extras and a generous free plan. Great for channel communication in real time, using Feeds. The Groups was a great space for collaborative work. Lastly I like the way in which it integrates with my useful applications so I can easily switch between them.
Customer service & support software
What users mention about Salesforce Service Cloud See all reviews This service helps provide quality care for a program that has tremendously changed our organization for the better. I like that it is all cloud based and it has great add on software. I also think that it has great app functionality. Easy to use, very complete and dynamic. Great tool, platform to take advantage of sales opportunities and business administration.
Stay on the pulse of your organization. From anywhere.
What users mention about Speakap See all reviews Very pleasant interaction, very pleasant delivery and support, and overall a solid team of individuals committed to client/partner success. Speakap is really good to mantain a good comunication among the company specially in the companies with to many employees and departments. Speakap is not a documentmanagement system and the search function does not work optimally.
Cloud based Intranet solution
What users mention about MyHub See all reviews I was a little apprehensive about using this software as we have very limited experience. I highly recommend this to anyone. I did a lot of research in advance and this company SEEMED far and away the best. The site is very easy to administer, and their technical support team is one of the best that I have experienced.
SEO optimized local pages, locators & mobile screens
What users mention about Yext See all reviews Another big negative is that if we were ever to stop using Yext, the citations we purchased through Yext will be "unlocked" and basically lost. Good integration with directory listings, but only a few of them are really important for your business. Overall my experience with Yext has been excellent. It does everything it claims to do and customer service is always quick and helpful.
All-in-one product management platform & roadmap tool
What users mention about productboard See all reviews Awesome product and nice new insight compared to other product management tools like Aha.io. I had a tiny bit of trouble getting a hang of the UI the first few hours. Which was frustrating at first, then I watched a few tutorials, got the hang of it, and was off to the races. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.
Client satisfaction solution
What users mention about Centercode See all reviews Overall experience is pretty good. The reporting feature is great. Overall I am very happy with Centercode and would recommend them to any customer research group looking to conduct Alpha, Beta, or Field testing. Resolving user experience issues. Resolving technical issues with planned maintenance updates, reducing customer impact.
A simple and secure way to connect your organization.
What users mention about Workplace by Facebook See all reviews It is interactive which helps. You can also ask for recommendations which helps too in deciding on which places you will have the most luck at. Love that all our organization can have a fun way of posting about their accomplishments without bogging up email space. The usage is confusing for new users. There are a lot of micro and useless features that makes you lost.
Intranet Software & Digital Workplace Solutions
What users mention about Igloo Software See all reviews We have tested a few different layouts and found what works best for us. I like how visitors can interact with posts and articles posted. I like the broadcast functionality. Task workflow is good too at the document level. There is very little to dislike about this software. It does everything our organization needs it to do with very little customization.
Environmental, health and safety solution for corporations
Accelerate Digital Adoption
What users mention about Whatfix See all reviews Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns. We are so excited to launch Whatfix to our clients. It was extremely easy to set-up and the support along the way was amazing. I mostly appreciate the proactive outreach they provide and the passion they have to make sure their clients see success from their product.
Modular ITSM and ITAM solution based on ITIL principles
What users mention about Canfigure See all reviews Chris has been more than supportive and quick to respond, which I appreciate. In general the experience is good. Reporting is not user friendly. Full Lifecycle management. Outstanding vendor support.
Service desk & IT service management
What users mention about Serviceaide See all reviews The service feedback is awful. We can't embed the question, we can't personalize our forms, even the service feedback e-mail is bad. We are very pleased with the overall product capability, ease of use, and feature rich environment. I hope they continue to improve for the market that each time needs quality and confidence.
Contextual guidance for in-app support
Cloud based solution to track & control IT services
What users mention about ChangeGear Service Desk See all reviews I liked best that the vendor worked with us on suggestions on how to increase certain capabilities of the product. We ran into so many operational flaws and deficiencies that we finally had to drop ChangeGear after only one year of use. Cost is very reasonable. It's is the most important determining factor to why we recommend ChangeGrear to our organization.
Idea management and rapid innovation in one platform
Idea management tool for large teams and focus groups
AI-powered market research platform
Social networking solution for businesses of all sizes
Community and member management software
What users mention about Mobilize See all reviews It's a big improvement on older, clunkier mobilizing tools like Action Network; doing things like creating events is much quicker and efficient. And it just looks more modern and professional. Had to abandon due to our community being too big for the platform to handle without frustration. It's great way for us to connect and engage our network of entrepreneurs all over the world.
Connect with trusted experts
What users mention about Zapnito See all reviews Better than a hosted CMS. The team really care about this kind of product and want you to succeed. The limitations of being a closed source platform means some elements are difficult to change without having the team at Zapnito involved. This can be a hindrance if projects are time sensitive. Missing the 'slack-like' functionality of conversations, but I understand this is in the pipeline and will be introduced soon.
Online community engagement and public participation tools
Event-specific CMS for Marketing and HR teams
What users mention about Localist See all reviews The calendar has a nice look and has a lot of features integrated into it. It has been stable and reliable throughout the time we've used it. The approval of events is pretty easy and it's nice to have all the info involved - when and who submitted it. The solution is very flexible to our needs and the branding capabilities are impressive.
All-in-one solution for growing alumni communities
Increase alumni participation by 3x in one year
What users mention about Almabase See all reviews I have been extremely grateful for all of their help and support throughout the process, as it has improved our association greatly. Ve accidentally moved by cursor more than once while scrolling and had to fix a mistake, then do what I was trying to do. The communication has improved greatly and we are excited to bring more alumni to the platform so that they can start benefiting from Almabase.
All-in-one market research & consumer insight platform
Digital spaces & collaboration for nonprofits & associations
What users mention about Personify Community See all reviews But what I think is most important is the quality of people that work at Personify. We came from IMIS and Personify is so much better. We are working with Personify to fully appreciate the tools Personify has to offer. This program tries to be all things to all kinds of organizations but it is a terrible fit for what I do.
Membership, CRM and Community Software
What users mention about VeryConnect See all reviews Excellent software + very professional, knowledgeable and friendly staff - Highly Recommended. We like the clean surface most. The platform is very easy to handle and understand for our members, as well as for the administrators. So far we have been extremely impressed and feel very fortunate that the product we have chosen is right for us.
THE ONLY WEBINAR PLATFORM BUILT WITH MARKETERS IN MIND
What users mention about ON24 See all reviews Excellent company to work with. They make webinars fun and interesting for their customers. Our ON24 team has provided exceptional support. We've had a great experience and have had great success with our webinar program. The functionality is great and very user friendly. Speakers find it easy to navigate and registrants find it easy to log in and watch.
A turnkey social network for advancement and engagement
What users mention about 360Alumni See all reviews We are learning from the outreach that we have done. I am truly excited about this products potential. Its a great product where all people like alumni, colleagues, employees can connect and also reaching out and invite many others. 360Alumni is helpful, but better options are available for same price.
Where communities thrive.
Web-based online survey solution
What users mention about QuestionPro See all reviews I have one very good experience using QuestionPro in his free mode and the free professional trial with very good results and support. We are really happy with QuestionPro and can only recommend it to other NGO's to work with. I was searching for a good survey software and this just crossed my path. I will recommend over and over.
Cloud-based community forum platform
What users mention about Website Toolbox See all reviews Really pleasant, really good company to work with. Support is great and effective, communication is great. Our group is just a hobby group so wanted software that was easy to use and maintain. Love the software and the customer support is outstanding. As the Admin, I find it very easy to use and create content for the users. The users all love the ability to chat and get info from each other.
All-in-one community management and engagement platform
What users mention about Hivebrite See all reviews Super user-friendly, responsive, fun and simple platform for alumni. Once they are active this platform is definitely the best way to organize activities for the community. Thank you Jean, Flo, and the whole Hivebrite team for helping me do more for my alumni.
The Future of Association Software - Built on Salesforce
What users mention about Fonteva for Associations See all reviews The capabilities in the technology are great and I am very excited to see what other possibilities are out there for our business. Solid well laid out financials to rival the best finance systems. Extebsability of all objects - ability to add fields and formulas. Easy way to find what you are looking for and I like that there is an advanced search feature. I also enjoy creating reports.
Digital tools for event management
All-in-one directory & member management software
What users mention about Brilliant Directories See all reviews I love all the help with the videos and great customer service. The ease of use on set up so far is fantastic. I am confident that your software will be a perfect fit for what we do and look forward to building many more websites with you. Brilliant directories gave me an opportunity to save time and money and to look forward to the future for good.
A mobile-first communication app for non-desktop employees
What users mention about Beekeeper See all reviews And the backend/dashboard is very easy to understand. Good analytics and functionalities like the worker bees or campaigns are very useful. We have had fabulous service with Beekeeper. The staff has been great to work with. Easy to use, awesome functionality, flexible tools, intuitive for users, very scalable for small and big groups.
Communication and collaboration platform for teams
What users mention about Flock See all reviews M totally in love with this app. Out of all others which provide this service, this is the most user friendly and the most effective. Sometimes you get emails about missed comunications sometimes there are none and no idea why. Voting system is confusing. Very good design, easy to use, and provide lots of very useful features, especially the video conference which is very good for my team.
Cloud-based alumni management solution for all alumni needs
What users mention about Vaave See all reviews This is the most awesome company I have ever heard about. We can meet people with more technical skills and the awesome place to work. The team is fantastic, and always very helpful in getting the features that we wanted. The Freedom of customisation. Customer service and Development teams are very helpful.
A digital experience cloud to unite your enterprise
Employee intranet & collaborative suite with built-in apps
What users mention about OnSemble Intranet Portal See all reviews The support we receive from our Customer Success Manager is outstanding. I know I'll always get the perfect solution or help with any issues. It's easy to learn and customer service is top notch. The team at Passageways are eager to help you and make you successful with their product. The overall experience has been amazing as indicated above. But the lion share of my praise goes to the Implementation Manager.
Employee app & portal for remote teams
Mobile-first employee communication for large organisations
The People Engagement® platform.
What users mention about Jostle See all reviews I like the ease of remembering birthdays and join date anniversaries, as well as the ability to curate discussion online in dedicated forums. The customer service is GREAT. It's a great product, it is actively developed and the customer service is top tier. It can be made to work but it was far more painful than any other vendor I've setup SAML authentication with. The documentation is horrible and even flat out wrong in some areas.
Enterprise survey features without the enterprise price tag
What users mention about Bluepulse See all reviews We were challenged for years with the lack of responses for our end-of-term summative evaluations that resulted in zero actions due to the lack of both quantitative and qualitative data. The system itself is clean and straight forward, visually pleasing to our end users, and technically secure. Ease to use and what you need is handy. Performance management tool is very useful for decesion making and makes my day to day life easy.
The pioneer and market leader in Experience Management
Review management, reputation software, feedback & webchat
What users mention about Podium See all reviews I also love that it is super easy for our customer so I don't feel like I am inconveniencing them with my request. This product is super easy to use, seamless to integrate, and we have recommended Podium to other dealers in our group. I felt very misled by the company and lost any trust I had in them. It was very disappointing.
Online review & reputation management for small businesses
What users mention about Broadly See all reviews We have grown our reviews from 8 to over 100 in less than a year. We are thrilled with the success we are having with Broadly. Ease of use, friendly professionals, follow-up, constantly improving the offering, simple interface, and my customers love it. We have gotten an overwhelming positive response from our clients with any positive reviews daily. It has been a wonderful tool for our business.
Usersnap is the #1 visual feedback solution for QA/UAT/CX
What users mention about Usersnap See all reviews Great usability and inviting customer feedback widget. Lack of customer feedback forms but I was told it's coming up soon so i an looking forward to it. The biggest downside is that customers don't always use it for the purpose intended.
All-in-one management software built for small business
What users mention about Thryv See all reviews Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever. I really like the functionality of this software and how for me it is pretty easy to use. The support team is pretty awesome and helpful. I do appreciate this website and Team doing their best to help me. I hope this relationship works out.
Reputation & review management
Reputation management software
Reputation management and review monitoring tool for firms
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews That's a powerful benefit, and one that will help you achieve greater success in your business. We haven't found anything that we dislike or has been a negative about Swell. What I mean by that, is that Swell CX helps businesses understand their customers, while also helping them gain exposure to new customers.
Notification solution to display recent customer activity
Net Promoter Score & customer feedback collection
Business marketing software for small businesses
What users mention about Revetize See all reviews In addition to the increase in visibility I have received since using Revetize, I have also benefitted from increased customer loyalty. And sending out promo's has been awesome. Thanks to Revetize we are happy camper's. There are a lot of things you can customize, and it relieves some of the headache marketing can cause. Its set up nice, and is very appealing.
Don't Just Satisfy, DELIGHT
Review management for Google, Facebook and more
What users mention about Reputology See all reviews Our clients also love using the review survey app. I love when our clients love the solutions we offer them. We are very busy and to have all of this information filter to my e-mail is wonderful. Fantastic Customer Experience - Easy Deployment and Integration.
Customer marketing platform
What users mention about Annex Cloud See all reviews We reviewed many other solutions and theirs was the best. Their team is very responsive and helpful. Annex Cloud was excited to take on the challenge and we launched the program exactly as we envisioned it and results have been fabulous. Can target most loyal customers effectivley and reward them with points for their purchases.
Local SEO for multi-location brands
Review & Reputation software, PowerListings for SMB
Reviews collection and reputation management
Online reputation management
What users mention about BirdEye See all reviews Generating great client reviews is very simple. The ease of sending out review invites is wonderful. The people at BirdEye are great to work with. We are having great results gaining online reviews. We tried getting a hold of them for months to no avail. Once we did, we tried to cancel and they threatened collections.
Review generation & reputation monitoring tool
What users mention about GetMoreReviews See all reviews Excellent experience, easy to set up and the staff at "get more reviews" were friendly and helpful. To be blunt, I have recommended them to anyone and everyone interested in online reviews. I am a total fan of this team and service. EVERYTHING, YOUR SOFTWARE SUCKS. CAN'T GET PATIENTS TO REVIEW AND I KEEP GETTING CHARGES FROM YOUR COMPANY. What users mention about Elevatie See all reviews I do hàve anything bad to say about this network because for me they have always been on there game. It will sometimes just shut down with no warning of an update coming. I like how you can get the software customized to your liking álso how quick and easy it is to use.
Review marketing and management platform, white-labeled for agencies and SEOs
What users mention about Grade.us See all reviews The data, reporting, customer service and program are amazing. Jon and Cindy have been awesome to work with. I love the fact that it is my least expensive piece of software, but it's the one my clients like the best. The effectiveness and value of getting positive public reviews along with the private feedback to help us improve.