Explore a recommended list of IdeaScale alternatives for your business in 2018. Compare alternatives to IdeaScale side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Bloomfire is a socially-enabled knowledge base application with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Read more about Bloomfire
Brings voice and messaging to your web and mobile applications.
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. Twilio allows programmers to easily integrate various communication methods and to use existing web development skills, existing code, existing servers, existing databases and existing karma to solve these communica… Read more about Twiliotion problems quickly and reliably.
Vanilla Forums empowers organizations in technology, gaming, non-profits, associations, consumer brands, that need a self-service support, collaboration and/or ideation option for their customers, partners and employees. Read more about Vanilla Forums
Elium is a web and mobile platform dedicated to Social Knowledge Management.
Elium offers a better understanding of the context in which information is shared; It gets the right information, to the right people, at the right time by means of fully indexed and tagged content.Read more about Elium
Elium helps connect people and knowledge, create extended teams, generate ideas and improve collaboration and communication. It enhances your capacity to act and move a step ahead by tapping into the uniquely rich knowledge network you create.
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools. Read more about Freshservice ServiceDesk
We offer an online training software that is simple and intuitive. Developing and training your employees or clients will never get any easier or more affordable. Just upload existing content, create exams, and track employee progress with easy-to-use reporting tools.Read more about SkyPrep Don't let building courses intimidate you. Create online courses and tests with ease.
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service firms. Used by over 600 customers across the world, the all-in-one solution helps teams connect each stage of project management.Read more about Function Point
Mavenlink is a modern software platform for professional & marketing services organizations that helps automate business best practices for creative and professional service providers. Read more about Mavenlink
Buildertrend is a web-based project management software for home builders & remodelers to provide a better building experience for homebuyers, associates, & subcontractors. Read more about Buildertrend
WorkBook contains key functionalities for the Professional Services Industry and especially targets Advertising, PR, Marketing & Communications, Architects, Consultancies and Engineering companies. It is used by organizations worldwide and helps businesses to monitor the sales pipeline, track time used on tasks, resource planning and capacity usage,… Read more about WorkBook billing as well as integrated accounting. You choose what modules to include in your system and you only pay for what you require.
VisionProject is a powerful web-based project management software platform. VisionProject is powerful and offers extensive functionality but is easy to use and flexible at the same time. It supports any project management methodology such as Scrum, Lean, Waterfall, etc.Read more about VisionProject and also support common IT processes such as defined in ITIL/ITSM.
All-in-one, client-focused project management for teams.
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.Read more about Avaza
Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!
Easy Projects is a project management & collaboration platform for mid-size businesses & enterprises designed to help marketing, IT and operations teams replace spreadsheets, emails, & whiteboards with a single online tool. Easy Projects allows users to see the status of their projects in real-time.Read more about Easy Projects
Visual collaboration tool for shared project perspectives
Spreadsheets, emails, and never-ending notifications are major teamwork blockers that affect today’s business teams—no matter their size. Project assignments, tasks, and daily to-do’s get lost, transparency gets trumped, and people lose productivity in the shuffle.Read more about Trello Not only do teams need to manage this constant overflow, but they also need to build projects, track progress, and achieve major business goals. What’s needed is a clear view of the entire process to keep everyone on the same page.
Introducing Trello: A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device.Read more about HarmonyPSA
Gain valuable insight
With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions.
With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability.
Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service.
Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
Tallium Community is a cloud collaboration solution that facilitates knowledge sharing, content management and communication. It can be set up in minutes and requires no IT support.
Read more about TallyFox Tallium
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
Igloo is a digital workplace platform, connecting your people with the information they need to do their best work. We help fast-growing businesses and large enterprises succeed by improving the way people communicate and share knowledge.
The cloud platform is flexible, configurable, and easy to use even for the most non-technical person.Read more about Igloo Software Want to see for yourself? Try it for free today
Mindjet is a visualization software, addressing key business productivity pain points by visually connecting ideas, information and people to save time, improve business processes and drive innovation.
Mindjet’s information mapping software, MindManager, is available for both Windows and Mac, and is centered around information mapping – visual r… Read more about MindManagerepresentations of ideas and information that can bridge the gap between brainstorming and action plan, yielding greater understanding, paving the way to better decisions, and increasing productivity for users and their teams.
With MindManager you can lay out, organize and work with ideas and information in a wide variety of interactive visual formats including information maps, outlines, Gantt charts, organization charts, tree diagrams and a special brainstorming mode.
You can Improve project planning by brainstorming and tracking task details, automatically calculating summary tasks and optimizing resource utilization.
Instant customer feedback with online surveys, polls and questionnaires
Create customizable online surveys and polls and get instant, valuable feedback from customers. Extra features include customizable greetings and closing pages, along with help in structuring and ordering questions. Add your company logo, colours and fonts so that your forms are unique and reflect your brand identity.Read more about Online Survey
This tool allows you to embed customized polls in emails and webpages and promote them through multiple channels, from blogs and social media platforms to email and webpages. Use real-time tracking to view and analyze results, set up alerts, view summaries and download reports in a variety of formats.
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.Read more about Oracle Service Cloud
Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system.
Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
One solution for both your Learning Management System (LMS) and Online Training Course Design. We'll solve your training pain. We'll make your courses look great. We'll love you more. Pain free. Read more about SmarterU LMS
Training evaluation, testing & knowledge monitoring tool
on-line training evaluation and testing, knowledge retention and monitoring tool.
A key workforce development, knowledge retention & performance evaluation software tool
soLearn is a software tool which enables any organisation to put in place visible, transparent and effective monitoring of the progress which is being made in workforce develop… Read more about soLearnment. It measures outcomes, knowledge retention and evaluates compliance with process and procedures. It is therefore complementary to your wider performance management processes and systems and helps by providing detailed and comprehensive management information on overall and individual performance.
careerpassport is an innovative recruitment management system(RMS) using modern web technology to organize and minimize the complexities encountered by organisations and candidates when interacting with each other. It is a web based applicant tracking system (ATS) that provides the means through which employers, agencies and career seekers can inter… Read more about careerpassportact in a secure and completely confidential environment.
Employers use careerpassport.eu to centralise their recruitment process, automate shortlisting, search in applicants' profiles and CVs while recording notes and interview reports.
Job seekers benefit from having a profile, that can also be imported from LinkedIn, which can be used with all the employers using careerpassport as their recruitment management system (RMS).
Furthermore, careerpassport can be rapidly deployed and seamlessly plugged on to the employer's corporate site. careerpassport helps employers reduce the time and cost to recruit.
KeyStone OnDemand is a training platform that merges the best Learning Management System (LMS), Knowledge Base and Self-Service features into a Software-as-a-Service (SaaS) platform to increase user adoption, loyalty and retention of custom applications through training.Read more about KeyStone OnDemand KeyStone OnDemand is specifically designed for SaaS vendors and app owners to quickly develop training for their end-users. We provide the tools and platform to develop, deliver and track your app training, along with branding and an authentication API to pass users transparently from your app to ours.
Internal & external knowledge base and forum management platform
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities.
By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money.Read more about SmartSupport Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time.
Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike.Read more about KnowledgeOwl Save time and money by sharing knowledge and information.
Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
ProProfs Training Software is an integrated online tool which allows you to create and deliver online training and educational programs. It is easy-to-use and requires no download and can be accessed from any platform, browser or mobile device.
Whether you are an educator associated with a school/university or a corporate trainer in a company, y… Read more about ProProfs Training Makerou can easily create online courses, assessments, surveys, polls and flashcards using ProProfs Training Software. You can create an online course by simply uploading your training materials such as files, documents, PowerPoint presentations, PDFs, videos or even online content such as wikis, blogs to a central location.
Since, ProProfs Training Software comes integrated with a powerful quiz maker; you can easily add online assessments, surveys, polls and even flashcards to your course. This includes powerful course and learner management features such as online classrooms, advanced reports, custom certificates and more.
Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place. Read more about Planio
Vivantio Pro is flexible, reliable, trusted service management software.
From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio Pro
Glasscubes is a cloud-based collaboration platform used by enterprises and government. It provides an efficient way to collaborate, by storing and sharing information outside of an organization's firewall that's secure, accurate and accessible from anywhere.Read more about Glasscubes
The Genius Project solution goes beyond simple planning; it covers all phases of a project and manages all the documents related to a project. Genius Project coordinates projects through logical and chronological segmentation. Read more about Genius Project
Cube Time & Expense Tracker is a cloud-based solution for managing project, task and client expenses and tracking time. The software offers apps for web, Android, iPhone, iPad, Mac, and more, allowing users to track and manage their time and expenses from anywhere.Read more about Cube
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At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
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