Explore a recommended list of IdeaScale alternatives for your business in 2018. Compare alternatives to IdeaScale side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
Vanilla Forums empowers organizations in technology, gaming, non-profits, associations, consumer brands, that need a self-service support, collaboration and/or ideation option for their customers, partners and employees. Read more about Vanilla Forums
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools. Read more about Freshservice ServiceDesk
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
We offer an online training software that is simple and intuitive. Developing and training your employees or clients will never get any easier or more affordable. Just upload existing content, create exams, and track employee progress with easy-to-use reporting tools.Read more about SkyPrep Don't let building courses intimidate you. Create online courses and tests with ease.
WorkBook contains key functionalities for the Professional Services Industry and especially targets Advertising, PR, Marketing & Communications, Architects, Consultancies and Engineering companies. It is used by organizations worldwide and helps businesses to monitor the sales pipeline, track time used on tasks, resource planning and capacity usage,… Read more about WorkBook billing as well as integrated accounting. You choose what modules to include in your system and you only pay for what you require.
All-in-one, client-focused project management for teams.
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.Read more about Avaza
Easy Projects is a project management & collaboration platform for mid-size businesses & enterprises designed to help marketing, IT and operations teams replace spreadsheets, emails, & whiteboards with a single online tool. Easy Projects allows users to see the status of their projects in real-time.Read more about Easy Projects
Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!
Visual collaboration tool for shared project perspectives
Spreadsheets, emails, and never-ending notifications are major teamwork blockers that affect today’s business teams—no matter their size. Project assignments, tasks, and daily to-do’s get lost, transparency gets trumped, and people lose productivity in the shuffle.Read more about Trello Not only do teams need to manage this constant overflow, but they also need to build projects, track progress, and achieve major business goals. What’s needed is a clear view of the entire process to keep everyone on the same page.
Introducing Trello: A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.
Mavenlink is a modern software platform for professional & marketing services organizations that helps automate business best practices for creative and professional service providers. Read more about Mavenlink
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device.Read more about HarmonyPSA
Gain valuable insight
With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions.
With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability.
Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service.
Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
careerpassport is an innovative recruitment management system(RMS) using modern web technology to organize and minimize the complexities encountered by organisations and candidates when interacting with each other. It is a web based applicant tracking system (ATS) that provides the means through which employers, agencies and career seekers can inter… Read more about careerpassportact in a secure and completely confidential environment.
Employers use careerpassport.eu to centralise their recruitment process, automate shortlisting, search in applicants' profiles and CVs while recording notes and interview reports.
Job seekers benefit from having a profile, that can also be imported from LinkedIn, which can be used with all the employers using careerpassport as their recruitment management system (RMS).
Furthermore, careerpassport can be rapidly deployed and seamlessly plugged on to the employer's corporate site. careerpassport helps employers reduce the time and cost to recruit.
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike.Read more about KnowledgeOwl Save time and money by sharing knowledge and information.
Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
ProProfs Training Software is an integrated online tool which allows you to create and deliver online training and educational programs. It is easy-to-use and requires no download and can be accessed from any platform, browser or mobile device.
Whether you are an educator associated with a school/university or a corporate trainer in a company, y… Read more about ProProfs Training Makerou can easily create online courses, assessments, surveys, polls and flashcards using ProProfs Training Software. You can create an online course by simply uploading your training materials such as files, documents, PowerPoint presentations, PDFs, videos or even online content such as wikis, blogs to a central location.
Since, ProProfs Training Software comes integrated with a powerful quiz maker; you can easily add online assessments, surveys, polls and even flashcards to your course. This includes powerful course and learner management features such as online classrooms, advanced reports, custom certificates and more.
Cube Time & Expense Tracker is a cloud-based solution for managing project, task and client expenses and tracking time. The software offers apps for web, Android, iPhone, iPad, Mac, and more, allowing users to track and manage their time and expenses from anywhere.Read more about Cube
Agreedo helps you to prepare meeting agendas, to write useful meeting minutes and to track the results of meetings. Agreedo captures all relevant information in meetings, like tasks, decisions, or important issues, and sends them to all relevant participants.Read more about AgreeDo
After the meeting, you have the possibility to track the progress of the tasks you delegated to your team, as well as to update the progress of your own tasks.
You can use "follow-up" meetings to create a new agenda based on the one of the last meeting. This helps you to track the issues which were discussed last time.
Projectplace enables teams to get work done by combining collaborative work management capabilities with powerful online project management tools. Features include integrated Kanban boards and Gantt charts, task management, workload scheduling, collaborative document management, and team communication tools.Read more about Projectplace
KeyedIn Projects is a project and portfolio management tool that gives large enterprises the necessary visibility and control over project performance throughout the organization.
KeyedIn Projects is a flexible enterprise solution for managing projects, programs and entire portfolios from a single platform that provides a comprehensive view of the… Read more about KeyedIn Projectsstatus of every project. Fast to implement and easy to use, KeyedIn Projects provides a unique approach to project and portfolio management by combining a strategy-led and execution-driven approach in a single solution.
Communicate, organize and get work done in one place with Podio.
A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.
Read more about Podio
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing.
Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology.
Try A Free Trial Today!… Read more about ProWorkflow
Smartsheet is an intuitive work management tool that is redefining how teams collaborate on projects and tasks including everything from managing operations to tracking marketing campaigns to planning events.
Its familiar spreadsheet-like interface, coupled with file sharing, Gantt charts, and work automation features have helped Smartsheet quickl… Read more about Smartsheety grow into a favorite business app for productivity. Today, Smartsheet is used by 80,000 businesses across over 175 countries, from small and medium-sized companies to Fortune 500 enterprises.
It’s a top-ranked app in the Google Application Marketplace and is integrated with leading web services such as Google Drive, Microsoft O365, Salesforce, Box, and DocuSign.
Redbooth is a task and project management platform that provides a single place for team collaboration – tasks, discussions and file sharing. Redbooth is simple and flexible to use, enabling project teams and departments at thousands of companies to get work done.Read more about Redbooth
Manage Clients, Projects, Time/Billing All From a Single Platform
Vorex provides a business management platform that weaves together complete online project management with professional services automation (PSA) features that streamline day-to-day operations for growing small professional services organizations and IT providers through a complete and easy-to-use cloud-based solution.Read more about Vorex PSA
Azendoo is a collaborative task management application which helps teams organize & track work, as well as simplify project management, document sharing, work tracking & more. Azendoo is integrated with Google Drive, Evernote, DropBox, Box & Onedrive, allowing users to share any type of document… Read more about Azendoo
Xero owned financial project management software for SMBs
WorkflowMax lets you manage all your job management & project management needs in a single, seamlessly integrated system. Features lead management, quotes, time sheeting, job tracking & costing, project management & reporting, invoicing, add-on integrations & more.Read more about WorkflowMax If you run a service business & track your time, WorkflowMax is likely perfect for you!
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At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
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