Explore a recommended list of IdeaScale alternatives for your business in 2019. Compare alternatives to IdeaScale side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
monday.com is the easiest work platform to manage any team and any project:
Sync, plan, organize, and track your team’s projects from the high-level overview down to the smallest details. Over 70,000 teams use monday.com! see who’s in charge of what, and stay updated in one collaborative tool.Read more about monday.com
Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs. Read more about Vanilla Forums
Digital Workplace Solutions Tailored for Your Business
Digital Workplace solutions that combines employee intranet, collaboration, messaging, learning & 50+ built-in integrations into one seamless system for better business performance. Read more about MangoApps
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
Mobilize is your all-in-one membership management platform. Manage and engage your members from one simple to use place with a member directory, member database, outreach center and event management. It's everything you need to build and manage a thriving community your members will love.Read more about Mobilize
Online community engagement and public participation tools
EngagementHQ, from Bang the Table, is a cloud-based community engagement software suite that is designed to drive public engagement with eight online tools for stimulating general public participation, including EngagementHQ Surveys, Questions, Guestbook, Polls, Places, Ideas, Forums and Stories… Read more about EngagementHQ
Cloud-based alumni management solution for all alumni needs
Vaave is a cloud-based alumni management solution that helps organizations of all sizes build and manage their exclusive alumni network. The platform offers a range of features, including an alumni database, engagement & fundraising tools, custom branding, job posting, re-hiring, referrals and more.Read more about Vaave
Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing, and user generated content solutions for brands and retailers. A range of loyalty program types are supported, including online, omni-channel, paid membership, social, and more.Read more about Annex Cloud
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.Read more about Retently
Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews.Read more about Preferrd
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online… Read more about GetMoreReviews
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Slab is a team wiki & knowledge base platform which enables businesses to organize & manage company documentation with folders & tags, & collaborate using a real-time editor. Slab integrates with familiar productivity tools like Slack, G Suite, GitHub, Asana, & more.Read more about Slab
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
SAP Litmos LMS is a cloud-based continuous learning suite built with learners' experience in mind to engage users with intuitive, consumer-like app functionality. Built-in course, assessment & report builders are powerful & simple to use, & courses can be monetized with a built-in eCommerce tool… Read more about SAP Litmos
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle
Tickd is a web-based project management tool that enables teams to organize their work into projects, milestones and tickets, as well as manage tasks & collaborate effectively. Tickd provides a mobile responsive interface & integrates with tools like email, Slack & GitHub for seamless collaboration.Read more about Tickd
All-in-one, client-focused project management for teams.
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.Read more about Avaza
Automation software for all Professional Service Businesses
Accelo lets you manage all your client work in one powerful cloud-based solution - from prospect to payment and everything in between. Accelo helps you to gain visibility into the performance of your entire business so that you can easily deliver the work your clients love.Read more about Accelo Try it now for free!
Cora PPM is a cloud-based project portfolio management solution designed to help government agencies & businesses of all sizes automate the entire portfolio lifecycle through collaboration, reporting & financial tracking tools, with all project information stored in a unified database for reference… Read more about Cora PPM
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing.
Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology.
Start Your Free Trial Today!… Read more about ProWorkflow
Time tracking, task management, & project management.
Discover a better way to track your time and manage your task with Intervals. More than simple time tracking, less than enterprise complexity. Deliberately in the middle with features that are ideal for small businesses. Read more about Intervals
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device.Read more about HarmonyPSA
Gain valuable insight
With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions.
With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability.
Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service.
Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
An online work execution platform for any size organization.
Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.Read more about Smartsheet
Workfront is an enterprise work management platform that centralizes all work and helps manage digital work processes in one system. We orchestrate work across teams by organizing all activities, automating cross-departmental handoffs, and surfacing insights to increase productivity and speed.Read more about Workfront
Client & Project Management for Small Businesses on Mac
Daylite is a small business Mac CRM & Project management app. Daylite is ideal for small businesses that need to track leads, clients, projects, and tasks in one place such as small businesses in Finance, Manufacturing, Consulting, Real Estate, and Marketing & Advertising.Read more about Daylite for Mac
Project and work management for teams of all sizes.
Asana is a work and project management solution for teams. You can organize everything—from company objectives to routine tasks—in one place so everyone is clear about priorities and responsibilities, and you can monitor progress in real time to keep projects on track.Read more about Asana
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application. Read more about Helprace
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal.Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business.
- Supports email, voice, chat, social media and mobile channels
- Works on your iOS, Android and Windows mobile devices
- Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM
- Social media integration with Facebook
- Over 35 languages supported
- Pricing starts at $29/mo/agent
- 30-day Free Trial
Igloo is a digital workplace platform, connecting your people with the information they need to do their best work. We help fast-growing businesses and large enterprises succeed by improving the way people communicate and share knowledge.
The cloud platform is flexible, configurable, and easy to use even for the most non-technical person.Read more about Igloo Software Want to see for yourself? Try it for free today
Enterprise automation solution with OCR capabilities
DocuPhase is a web-based enterprise automation solution for businesses of all sizes, used in industries such as finance, healthcare, manufacturing, customer service, and HR, that comes with workflow automation, robotic process automation, and optical character recognition (OCR) features.Read more about DocuPhase
Productivity platform for managing teams, projects and tasks
Upwave is a visual productivity platform that helps modern businesses thrive. Organize work, plan projects, track time on tasks, report progress, collaborate and get things done. Read more about UpWave
A turnkey social network for advancement and engagement
360Alumni offers everything you need to engage and manage your constituents: an interactive alumni directory and map, groups, events, job boards, email marketing and analytics - all in an innovative crowdsourced fundraising tool.
Our centralized database automatically builds alumni profiles based on their activities and social interactions in the… Read more about 360Alumni platform.Your alumni can recruit from your school, host their own events, and support the causes that matter to them.
360Alumni takes pressure off administrative shoulders, and increases positive sentiment towards your organization.
Social networking solution for businesses of all sizes
Honeycommb is a cloud-based social networking solution that helps businesses, creators, influencers and communities manage customer interaction and brand visibility on multiple websites. The white-label solution lets users incorporate their trademarks and color themes across unlimited assets.Read more about Honeycommb
Enterprise collaboration and online community software for teams
The Zimbra platform provides a space for open collaboration and messaging, as well as online private social networking and community building among staff and clients. Zimbra Collaboration and Zimbra Community form the core of the Zimbra platform. Both products provide a range of communication and collaboration features including blogs, wikis, calend… Read more about Zimbraars, file sharing, profiles, commenting, RSS feeds and more.
Zimbra Collaboration is an enterpise-class solution for company collaboration with email, calendar and file sharing tools. Zimbra community provides a private social networking space and online community for anytime, anywhere messaging among employees. It also provides a place for customer support, with online knowledge bases and other helpful documentation.
WizVille is a cloud-based, all-in-one customer feedback collection and management platform which enables the measurement of customer satisfaction throughout the customer journey, with customized surveys, real-time dashboards, automated trend analysis, action planning, email and PDF reports, and more… Read more about WizVille
Sitejabber is a reviews platform that allows brands to manage their reputation by collecting, monitoring & sharing business & product reviews. The cloud-based platform offers features such as automatic review requests, review widgets, marketing tools & social sharing to publicize positive feedback.Read more about Sitejabber
Reputation management and review monitoring tool for firms
Reputation Desk is a cloud-based reputation management tool which assists businesses, particularly automotive, dental & legal firms, with managing listings and reviews through features such as review monitoring, campaign management, sentiment analysis, social media metrics, and feedback management… Read more about Reputation Desk
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is an online customer satisfaction survey software for measuring Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide, helping hundreds of teams to measure and improve the quality of their customer service… Read more about Nicereply
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.Read more about Oracle Service Cloud
Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system.
Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
Vivantio Pro is flexible, reliable, trusted service management software.
From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio Pro
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients.Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Knowledge base for growing teams and organisations
Elium helps you easily build a central hub for scaling teams that need to organise and access crucial content to get work done. Elium is a modern knowledge management solution that allows an organisation to better capitalise and grow its teams around key documentation.Read more about Elium
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.Read more about C2 ATOM
Project Management and Collaboration for ERP Implementations
Need to accelerate your ERP implementation? 9TEAMS is a 'state-of-the-art cloud solution' for the complete ERP implementation ecosystem that drives engagement, significantly reduces overhead and provides effortless transparency. Make work organization and stakeholder engagement a breeze!… Read more about 9TEAMS
Pipefy is the Lean Management Platform - we help anyone take control of their daily work. Our software puts the proven benefits of Lean management within easy reach, including greater agility, improved efficiency and higher quality outcomes. Read more about Pipefy
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At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
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