Explore a recommended list of IdeaScale alternatives for your business in 2018. Compare alternatives to IdeaScale side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Review marketing and management platform, white-labeled for agencies and SEOs
Grade.us is the best review management software that helps marketers, agencies, SEOs and enterprises get great reviews on all of the important review sites with email and text drip campaigns. You can monitor reviews without limit to the number of sites, and amplify your best reviews on your website and social media channels. Read more about Grade.us
Customer review management platform for online businesses
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more… Read more about Trustpilot
Resource Guru is a cloud-based team calendar. It's the simple way to schedule people, equipment and other resources online. With a user-friendly drag and drop interface and a powerful set of features Resource Guru helps companies become more efficient and profitable and is getting a great response from the creative agency world and beyond. Read more about Resource Guru
Rannko is a reputation & social media management platform designed to help businesses of any size enhance their online presence with review management and social media tools, plus smart menus, power listings, reporting, analytics, task management, and more… Read more about Rannko
Lithium offers a range of products to cover all areas of social media management, from customer engagement and customer service, to social marketing. The integrated solution provides a single platform from which to manage conversions across social networks, websites, and mobile devices. Read more about Lithium
The app can also be used to increase brand awareness and engagement through gamification tools that reward content sharing. Along with workflows to connect the right experts to the right people.
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
Mavenlink is a modern software platform for professional & marketing services organizations that helps automate business best practices for creative and professional service providers Read more about Mavenlink
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics
Cision is a PR management, digital marketing and media relations software that serves a number of purposes. The software can be used for content marketing, influence identification, media monitoring and analytics, along with press release distribution. Read more about Cision Cision provides one of the most comprehensive global databases of media contacts and outlets, putting you in instant, direct contact with industry influencers.
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, you can share & store files, collaborate on documents or ideas & manage projects with colleagues, clients, partners & suppliers. Read more about Huddle
Projectplace enables teams to get work done by combining collaborative work management capabilities with powerful online project management tools. Features include integrated Kanban boards and Gantt charts, task management, workload scheduling, collaborative document management, and team communication tools. Read more about Projectplace
Project management control and progress evaluation
The Project Planning and Monitoring solution facilitates the creation of project plans and monitoring of progress through automated features. Project budget and resource requirements are established as tasks are identified and defined. Industry specific phase and task text can be utilized to accelerate project planning. Read more about Project Management Project monitoring is automated via the distribution and importing of progress from individual participant files.
PHC FX is a complete business solution, 100% online.
PHC FX has everything you need to run your service business online. Invoicing to get paid and go paperless. Monitor your Accounts and Money by tracking how much comes in, to plan how much goes out. Control where your team spends their time and your money with Team & Project management. Read more about PHC FX Your customer will know you love them when they get special treatment from a concerned CRM. And to keep them happy, Service provides a superb customer support from your inbox.
AgileZen is a project management and collaboration that organizes your projects visually, letting you see the big picture, while the project management tool keeps you focused on the tasks at hand. It keeps everyone in your team lean, agile, and on the same page. Read more about Agilezen The project management tool provides visual indicators and a powerful messaging system
Weekdone is a team goal setting and tracking tool. Weekdone turns you and your team into Superheroes, who know what is expected of them and are focused on achieving their goals.
Our target as a Weekdone team is to bring out the best of each employee by giving them a good environment, structure and focus. Read more about Weekdone
Biorhythms play an important role in one's life, and this software lets you monitor Physical, Emotional, and Intellectual wellbeing of multiple people in order to create effective teams and schedules. Easily analyze biorhythms of multiple people side by side in various views - Chart, Table, Report, etc. Read more about Biorhythms Calculator See how compatible different individuals are and in what areas. Get and in-depth look at peoples biorhythms and learn in advance about the upcoming critical days, to make better decisions!
All-in-one projects and portfolio management software
Project Monitor is an all-in-one solution for projects portfolio management. This solution is user-friendly as it is easy to implement and to use (SaaS or licenses). With a new release every two month, the use is regularly improved.
Project Monitor is adaptated to all kind of company from SMEs to larger companies, and public administrations. Read more about Project Monitor
All features will help your team dealing with :
- Milestones, tasks, risks, budget, resources, results
- Project templates and methodologies
- Portfolio management systems
- Collaboration with teams
WorkBook contains key functionalities for the Professional Services Industry and especially targets Advertising, PR, Marketing & Communications, Architects, Consultancies and Engineering companies. It is used by organizations worldwide and helps businesses to monitor the sales pipeline, track time used on tasks, resource planning and capacity usage,… Read more about WorkBook billing as well as integrated accounting. You choose what modules to include in your system and you only pay for what you require.
TriggerApp is a project management app that combines collaboration, client management and invoicing in one easy to use, yet incredibly powerful, cloud-based app.
TriggerApp allows you to:
*Log and track your time
*Collaborate with your team & clients
*Plan your projects and assign tasks to your team
*Set and monitor your budgets… Read more about TriggerApp
*Create invoices with a single click
*Integrate with Xero's online accounting software
*Integrate with Highrise
*Integrate with Zapier
*Ability to login with Google Apps
Project management tool loosely based off of Scrum.
Scrumy is a simple and intuitive virtual task board based on some concepts of Scrum that helps organize and manage your projects. The mission of Scrumy is to create a simple, intuitive, non-intrusive, inexpensive project management software.
Read more about Scrumy
The Kanban board gives you an excellent overview of your current work situation.
When working in a team of people you can instantly see what other people are working on right now, what has been done and what is coming up.
KanbanFlow can be used as a Lean project management tool for you and your team. Read more about KanbanFlow Its intuitive user interface will get you up and running in a few minutes.
You can optionally track the time you are working on a task by using a timer.
The timer supports the popular Pomodoro technique for time management. The Pomodoro technique recommends working with full focus for 25 minutes before taking a short break. Then work another 25 minutes followed by another break. And so on.
Simply the Most Powerful Task Management Software Solution
The ProcessGene™ Task Management solution is a powerful yet user-friendly cloud software that enables enterprises to define, allocate, schedule, and monitor tasks- in order to reduce workforce management complexity and leverage visibility into work accomplishment status. Read more about ProcessGene Task Management Software This BPM software enables the definition of recurring tasks, and provides users with task accomplishment wizard - that sends email notifications and guides through the required task phases. The software solution supports concurrent management of multiple projects, work-teams and business units.
The ProcessGene™ Task Management solution includes powerful tools for task tracking and monitoring such as configurable task reports and task accomplishment logs. With our Multi-Org technology, multi-subsidiary organizations can manage their tasks centrally within an easy and flexible environment.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Training evaluation, testing & knowledge monitoring tool
on-line training evaluation and testing, knowledge retention and monitoring tool.
A key workforce development, knowledge retention & performance evaluation software tool
soLearn is a software tool which enables any organisation to put in place visible, transparent and effective monitoring of the progress which is being made in workforce develop… Read more about soLearnment. It measures outcomes, knowledge retention and evaluates compliance with process and procedures. It is therefore complementary to your wider performance management processes and systems and helps by providing detailed and comprehensive management information on overall and individual performance.
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Read more about KnowledgeOwl Save time and money by sharing knowledge and information.
Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
Coworkers.com - How's Your Work? Get And Give Professional Feedback. Analyze And Improve Your Performance. Show Off Your Expertise. Advance Your Career.
Users connect with current and former colleagues for honest and, if desired, anonymous feedback on their professional profile, their overall work performance, and the quality and effectiveness of… Read more about Coworkers.com deliverables or specific milestones.
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud
Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system.
Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
Scorebuddy is used to score customer service interactions in a contact centre. This quality monitoring application allows managers to score employee performance across teams, channels, supervisors and interactions. All scores are in one place and there is a wide variety or reporting and analytics available. Read more about Scorebuddy The cloud based software has a 30-day FREE trial.
The one click email customer satisfaction survey - feedback when you need it
Customer Thermometer is a 1-click survey tool. Send simple, branded email customer satisfaction surveys for instant feedback. Send your own branded emails or use embed buttons to integrate with your Zendesk, Salesforce, Outlook, MailChimp & more
Customers can respond to surveys instantly by rating your product in a single click directly through t… Read more about Customer Thermometerhe email. Send them to branded "thank you pages" where you can add an ad for your latest offer or campaign. Respond to individual email recipients and view the results of your survey through colourful graphics. Get alerts when your customers are unhappy and route the alerts to the best person to take action.
Webreep is a website customer feedback tool that monitors the quality of a website, detects dissatisfaction, and tells the website owner what is causing the dissatisfaction (so they can fix it). The tool also tells the website owner how to increase loyalty and word-of-mouth. Read more about Webreep
The problem Webreep solves for Digital Agencies, and consultants, is convincing clients that their website needs improvement. Webreep provides valid, objective 3rd party data from the client’s customers that can be used to accurately identify how to improve a website (commercial or otherwise). DGM digital, a well known digital agency in Sydney, have been trialling Webreep since February for exactly this purpose. So far, the results have been extremely positive.
Instant customer feedback with online surveys, polls and questionnaires
Create customizable online surveys and polls and get instant, valuable feedback from customers. Extra features include customizable greetings and closing pages, along with help in structuring and ordering questions. Add your company logo, colours and fonts so that your forms are unique and reflect your brand identity. Read more about Online Survey
This tool allows you to embed customized polls in emails and webpages and promote them through multiple channels, from blogs and social media platforms to email and webpages. Use real-time tracking to view and analyze results, set up alerts, view summaries and download reports in a variety of formats.
OneDesk is social software that connects employees, partners and customers to the product or service development process. It consists of a suite of applications including social media monitoring, feedback management, innovation and ideas management, customer service, requirements management, project portfolio management, product roadmapping and issu… Read more about OneDeske tracking. With OneDesk, you will build the right product or service faster and more efficiently.
Crowdbase is the single app you need to centralize, share and find your company's knowledge, all in one private and secure environment.
Whether you're looking to centralize articles, links, files or questions, Crowdbase will allow you to share in a breeze, find instantly, stay in the know, and more importantly. Read more about Crowdbase..save time!
You can also let knowledge come to you by connecting relevant RSS feeds, Twitter accounts and hashtags as well as web searches. Connecting all your knowledge sources at one place really ease the process of monitoring your industry, market, customers and competitors, and turns this process into a team effort.
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At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool will empower you to make confident and well-informed purchase decisions.
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