Explore a recommended list of IdeaScale alternatives for your business in 2019. Compare alternatives to IdeaScale side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
NanoNotion is a cloud-based idea & knowledge management platform designed to help users collect, share and surface ideas & knowledge using a range of features and functionalities, including crowdsourcing, ratings, collaboration tools, statistics & analytics, selectable metrics, commenting, and more… Read more about NanoNotion
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
Modular ITSM and ITAM solution based on ITIL principles
Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.Read more about Canfigure
Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing, and user generated content solutions for brands and retailers. A range of loyalty program types are supported, including online, omni-channel, paid membership, social, and more.Read more about Annex Cloud
Reviewninja is a review generation and management software specifically designed for increasing organic reviews on products and services offered by businesses and professionals with tools such as email and SMS review requests, negative reputation management, bulk adding customers, and more… Read more about Reviewninja
Elevatie is an online reputation management solution that helps small to large size businesses manage customer queries, comments, feedback & online reviews in real-time. The platform enables users to communicate with customers, manage online marketing, impact local SEO & more via a visual dashboard… Read more about Elevatie
Your Business Reputation, Simplified; Monitor & Manage Your Online Reputation.
Rannko is at the forefront of digital reputation management, helping business owners large and small grow their brand and improve public perception. Turning your customers into your very own brand ambassadors.Read more about Rannko
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online… Read more about GetMoreReviews
Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews.Read more about Preferrd
All-in-one management software built for small business
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more.Read more about Thryv
Customer review management platform for online businesses
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more… Read more about Trustpilot
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application. Read more about Helprace
Lithium offers a range of products to cover all areas of social media management, from customer engagement and customer service, to social marketing. The integrated solution provides a single platform from which to manage conversions across social networks, websites, and mobile devices.Read more about Lithium
The app can also be used to increase brand awareness and engagement through gamification tools that reward content sharing. Along with workflows to connect the right experts to the right people.
re:spondelligent is a cloud-based review management solution for monitoring, tracking, and responding to online reviews from across multiple platforms. Service-based businesses can utilize the platform to manage customer feedback and gain insight into the customer experience.Read more about re:spondelligent
WizVille is a cloud-based, all-in-one customer feedback collection and management platform which enables the measurement of customer satisfaction throughout the customer journey, with customized surveys, real-time dashboards, automated trend analysis, action planning, email and PDF reports, and more… Read more about WizVille
Reevoo is a customer reviews and ratings management solution, allowing you to collect, manage and respond to reviews and ratings online.
Reevoo offers customers the chance to leave reviews not only about products but also about customer experience.Read more about Reevoo In addition, Reevoo's dashboard will automatically notify you about any negative reviews received to allow you the chance to respond promptly.
PowerReviews is a ratings and reviews management software. It helps more than 1,000 brands and retailers collect, display and syndicate customer ratings and reviews, and answer customer questions. Ratings, reviews and Q&A allow companies to reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insi… Read more about PowerReviewsghts. The PowerReviews Syndication Network helps clients reach hundreds of millions of in-market shoppers on leading e-commerce sites and search engines.
eEndorsements is an online reputation management software & service that helps businesses grow social word of mouth and enhance internet search results with SEO. Organizations can automate reviews by connecting to over 1000 popular platforms and capture more reviews on Google, Facebook, and more.Read more about eEndorsements.com
Online reputation & reviews management for medical practices
SocialClimb is a online reputation and reviews management platform, specifically designed for businesses and practices in the medical field. The cloud-based tool allows practices to enable social reviews, monitor online reviews, and collect and benchmark survey results to manage online reputation.Read more about SocialClimb
Feedback Company is a multiplatform solution for customer reviews that enables businesses to collect merchant and product reviews from customers or clients to help them increase their conversion rates and SEO rankings, as well as lower their bounce rates and generate better revenue… Read more about Feedback Company
Reputation management and review monitoring tool for firms
Reputation Desk is a cloud-based reputation management tool which assists businesses, particularly automotive, dental & legal firms, with managing listings and reviews through features such as review monitoring, campaign management, sentiment analysis, social media metrics, and feedback management… Read more about Reputation Desk
Review generation and response management for businesses
Savi Reviews is a cloud-based solution which helps firms collect, track, manage and respond to online reviews from sites such as Google, Facebook, and more. The platform offers features including review generation, review management, response management, competitor analysis, and conversion tracking.Read more about Savi Reviews
Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.Read more about ServiceGuru Kiosk
Feefo is a global feedback engine that provides a platform from which you can manage user reviews and ratings on your website. Feefo's software allows you to encourage users to leave ratings and reviews directly on your website while also adding the reviews to Feefo's website.Read more about Feefo Reviews and ratings can be shared socially and analytics and insights are also available from the dashboard.
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking.Read more about AppFollow
Sitejabber is a reviews platform that allows brands to manage their reputation by collecting, monitoring & sharing business & product reviews. The cloud-based platform offers features such as automatic review requests, review widgets, marketing tools & social sharing to publicize positive feedback.Read more about Sitejabber
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is an online customer satisfaction survey software for measuring Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide, helping hundreds of teams to measure and improve the quality of their customer service… Read more about Nicereply
Shopper Approved is a cloud-based customer review software and feedback management app for collecting, managing and promoting reviews from your customers online. Using Shopper Approved widgets you can display specific reviews anywhere on your website.Read more about Shopper Approved
Shopper Approved provides a predefined list of questions to ask your customers in order to receive their feedback but can also be customized to meet the needs of your business.
DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes an integrated PMS, CRS, channel manager, reputation & review management, price intelligence, revenue manager & more… Read more about DJUBO
Swell CX is a cloud-based platform for small to large firms, which collects & manages customer experience feedback via net promoter scores, online reviews, & customer satisfaction surveys. The platform's one-click feedback system allows users to generate positive reviews from customers in real time.Read more about Swell CX
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