Explore a recommended list of IdeaScale alternatives for your business in 2019. Compare alternatives to IdeaScale side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Get Satisfaction is cloud collaboration software that helps you to:
- Build online communities
- Increase revenue from existing customers
- Improve customer satisfaction and customer engagement
- Capture ideas on how to build better products faster
- Reduce support costs
Love your customers! Build online communities that allow productive… Read more about Get Satisfactionconversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty.
Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Digital collaboration Workplace & Social Intranet Platform
Happeo is an all-in-one digital workplace platform that enables internal communicators, IT teams and managers to engage, inform and connect with employees through unified intranet, social networking, and collaboration tools which work seamlessly with Google Suite.Read more about Happeo
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement.Read more about Whatfix
Event-specific CMS for marketing operations management
Localist is a content management system for marketing professionals that helps streamline event-related operations. The platform provides white-label solutions for branding, creating custom landing pages, channel management, registration, & ticketing, and users can manage brand value via an open API… Read more about Localist
Cloud-based community platform for branded communities
Tribe is a community software that helps businesses build white label online communities where members can discuss & connect under their brand. Members can explore feeds, post questions, discuss, create polls, & consume multiple types of content. The free plan offers unlimited members and content.Read more about Tribe
Reviewninja is a review generation and management software specifically designed for increasing organic reviews on products and services offered by businesses and professionals with tools such as email and SMS review requests, negative reputation management, bulk adding customers, and more… Read more about Reviewninja
Rize Reviews is a reputation management software designed to help small businesses, as well as legal & medical industries, monitor customer satisfaction, collect feedback, & generate online reviews with custom brand messaging, automated emails, instant notifications, reporting, & more… Read more about Rize Reviews
Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews.Read more about Preferrd
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online… Read more about GetMoreReviews
Slab is a team wiki & knowledge base platform which enables businesses to organize & manage company documentation with folders & tags, & collaborate using a real-time editor. Slab integrates with familiar productivity tools like Slack, G Suite, GitHub, Asana, & more.Read more about Slab
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
Xero owned financial project management software for SMBs
WorkflowMax lets you manage all your job management & project management needs in a single, seamlessly integrated system. Features lead management, quotes, time sheeting, job tracking & costing, project management & reporting, invoicing, add-on integrations & more.Read more about WorkflowMax If you run a service business & track your time, WorkflowMax is likely perfect for you!
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing.
Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology.
Start Your Free Trial Today!… Read more about ProWorkflow
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application. Read more about Helprace
Q&A Software that Makes it Easy to Build a Vibrant Community Hub
Build your business through increased satisfaction by really engaging and understanding your customers with a fully featured, beautifully designed community hub, all yours in less than 30 seconds. Read more about Qhub
Meet your customers’ and company's information needs
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services.Read more about Answerbase
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal.Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business.
- Supports email, voice, chat, social media and mobile channels
- Works on your iOS, Android and Windows mobile devices
- Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM
- Social media integration with Facebook
- Over 35 languages supported
- Pricing starts at $29/mo/agent
- 30-day Free Trial
With HotGloo's run-anywhere web-based software, teams can work together to create interactive wireframes and prototypes online. Comments, notifications and live communication make it possible to work remotely, or review wireframes with clients. You can choose from a huge library of interactive elements (prebuilt menus, sign up forms, nav bars and mu… Read more about HotGlooch much more). Prototype for the web or use the latest iPhone & iPad UI widgets. HotGloo makes it easy to collaborate in real-time and annotate design specs or documentation. You won't find anything easier and more interactive - try for free!
Igloo is a digital workplace platform, connecting your people with the information they need to do their best work. We help fast-growing businesses and large enterprises succeed by improving the way people communicate and share knowledge.
The cloud platform is flexible, configurable, and easy to use even for the most non-technical person.Read more about Igloo Software Want to see for yourself? Try it for free today
RumbleTalk is a leader chat room platform for websites. With over 263,000 customers, RumbleTalk offers a unique html5 chat room with various chat themes and the ability to create your own css stylish skin. Read more about RumbleTalk
SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.Read more about SimpleFeedback
With SimpleFeedback you can receive suggestions, bug reports, testimonials, sales inquiries, or anything you need from your customers. The feedback center provides you with all the tools to analyze and respond to your customers.
SimpleFeedback provides a 15 day, no risk trial period on all plans.
Feedbackstr empowers companies to simply and directly ask their customers through easy and quick surveys from a phone, tablet, or computer about their products and services to measure and manage customer satisfaction and customer experience. Read more about Feedbackstr
Ever wondered how to provide quality consistent around-the-clock customer service and support on your website? With viCloning, it is just a click away! Providing customer service 24/7/365 has never been so easy!
viCloning shows up as a chat bar docked at the bottom of your website.Read more about viCloning Visitors chat with you intelligent virtual agent simply by clicking on the widget.
- viCloning is 40 times cheaper than live chat
- viCloning is 20 times cheaper than replying to emails
- viCloning is 60 times more economical than answering phone calls
- Quick and easy to deploy
- Easy administration and management
- Save time and money
- viCloning doesn't sleep, go to lunch or on vacation
- Powered by an advanced Natural Language Processing engine assures accuracy of responses
- Automatic and proactive trainers
- and more!
Shopper Approved is a cloud-based customer review software and feedback management app for collecting, managing and promoting reviews from your customers online. Using Shopper Approved widgets you can display specific reviews anywhere on your website.Read more about Shopper Approved
Shopper Approved provides a predefined list of questions to ask your customers in order to receive their feedback but can also be customized to meet the needs of your business.
Community forum & customer-support management platform
UserRules empowers your users to submit, discuss, vote and follow on feedback for your company and gives you single interface to manage your community forum, customer-support platform and user analytics all in one place!
Unique Features Offered:
1.Read more about UserRules Integration with CRM Systems
2. Integration with JIRA/Redmin/Bugzilla/Basecamp
3. Ability to capture custom fields
4. Integrates with Companies Google Analytics and shows the interactions Users have had with your website
5. Complete Customization of UI
6. WEB 2.0 Interface
7. Uses Amazon Cloud to provide scalable solution
Feedback Company is a multiplatform solution for customer reviews that enables businesses to collect merchant and product reviews from customers or clients to help them increase their conversion rates and SEO rankings, as well as lower their bounce rates and generate better revenue… Read more about Feedback Company
eEndorsements is an online reputation management software & service that helps businesses grow social word of mouth and enhance internet search results with SEO. Organizations can automate reviews by connecting to over 1000 popular platforms and capture more reviews on Google, Facebook, and more.Read more about eEndorsements.com
Sitejabber is a reviews platform that allows brands to manage their reputation by collecting, monitoring & sharing business & product reviews. The cloud-based platform offers features such as automatic review requests, review widgets, marketing tools & social sharing to publicize positive feedback.Read more about Sitejabber
Reputation management and review monitoring tool for firms
Reputation Desk is a cloud-based reputation management tool which assists businesses, particularly automotive, dental & legal firms, with managing listings and reviews through features such as review monitoring, campaign management, sentiment analysis, social media metrics, and feedback management… Read more about Reputation Desk
Usersnap is the #1 bug tracking tool for your browser.
Usersnap creates screenshots of the current browser content. It helps you to communicate effectively about issues and share feedback between developers, customers and everyone involved in a web project.
Usersnap is the #1 bug tracking and feedback tool for every web project.Read more about Usersnap
Vivantio Pro is flexible, reliable, trusted service management software.
From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio Pro
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike.Read more about KnowledgeOwl Save time and money by sharing knowledge and information.
Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients.Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
iBE.net is an integrated cloud solution that enables businesses to efficiently manage contacts, projects, tasks, time, expenses, billing, leads, opportunities and analytics all within one collaborative platform. Read more about iBE.net
Project Management cloud application for entire project lifecycle with number of useful features. Seamlessly plan and track all tasks and schedules online. Automate workflow and documentation management. Collaborate with participants in one instance.… Read more about kpi.com
Planbox Work offers a powerful and easy to use work and project management tool for everyone in your organization. Collaborate, prioritize, plan, manage and track your work, your way.
Read more about Planbox Work
Custom online database creation for managing projects
Fusioo is a cloud-based tool for building and managing custom online databases which can be used to manage projects, clients, ideas, events, and more. With Fusioo, businesses can build apps which are entirely tailored to the needs of their team, without the need for coding knowledge.Read more about Fusioo
KeyedIn Projects is a project and portfolio management tool that gives large enterprises the necessary visibility and control over project performance throughout the organization.
KeyedIn Projects is a flexible enterprise solution for managing projects, programs and entire portfolios from a single platform that provides a comprehensive view of the… Read more about KeyedIn Projectsstatus of every project. Fast to implement and easy to use, KeyedIn Projects provides a unique approach to project and portfolio management by combining a strategy-led and execution-driven approach in a single solution.
Easy Projects is a project management & collaboration platform for mid-size businesses & enterprises designed to help marketing, IT and operations teams replace spreadsheets, emails, & whiteboards with a single online tool. Easy Projects allows users to see the status of their projects in real-time.Read more about Easy Projects
The Kanban board gives you an excellent overview of your current work situation.
When working in a team of people you can instantly see what other people are working on right now, what has been done and what is coming up.
KanbanFlow can be used as a Lean project management tool for you and your team.Read more about KanbanFlow Its intuitive user interface will get you up and running in a few minutes.
You can optionally track the time you are working on a task by using a timer.
The timer supports the popular Pomodoro technique for time management. The Pomodoro technique recommends working with full focus for 25 minutes before taking a short break. Then work another 25 minutes followed by another break. And so on.
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Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews.
At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
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