IdeaScale vs Brightidea Comparison

Overview

IdeaScale is idea management software that empowers you to leverage your most valuable resource – passionate people – to...

Brightidea is the enterprise leader in idea & innovation management software and helps organizations successfully start or...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$4999.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5000.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(27)

5

4

3

2

1

19

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

(99)

5

4

3

2

1

46

48

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Consequently, you would think that I wouldn't be impressed by IdeaScale's offerings, but I was in for a very pleasant experience.
This tool is fantastic for fostering internal and external innovation. I think that the top down innovation model is outmoded and Ideascale is the best way to shatter it.
IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.

Pros

Ability to build out pipelines to evaluate and track ideas's progress, and easily route to the appropriate evaluator(s). Good customer support with quick response and resolution turnaround time.
It provides comprehensive and very useful features & functionality. They offer a suite of apps to use for different innovation initiatives and robust reporting & insights.
It is pretty easy to use and has a nice "social media-like" interface which everyone is used to. It gives me the ability to see ideas entered by our customers but also manage the backlog of ideas.

Cons

Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths.
Understanding that some are hesitant to try “new things,” my team had to be diligent in our quest to use this platform for ideation.
No channel to submit/capture unsolicited ideas.

Cons

The system has so many applications and I struggle to figure out a way to use them all.
One issue we ran into was the inability to backdate projects.
Functionality is limited in areas such as socialization and financials. Though the BrightIdea team is very open to hearing product enhancements and is frequently updating the software.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features4
  • API
  • Activity Dashboard
  • Certification Tracking
  • Commenting
  • Configurable Workflow
  • Cost Tracking
  • Data Import
  • Design Management
  • Email Templates
  • Ideation
  • Pipeline Reports
  • Projections
  • Single Sign On
  • Strategic Planning
  • Template Management
  • Total features14
  • API
  • Activity Dashboard
  • Certification Tracking
  • Commenting
  • Configurable Workflow
  • Cost Tracking
  • Data Import
  • Design Management
  • Email Templates
  • Ideation
  • Pipeline Reports
  • Projections
  • Single Sign On
  • Strategic Planning
  • Template Management

Integrations

  • Total integrations6
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations1
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IdeaScale vs. Brightidea

See how IdeaScale and Brightidea stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.