IdeaScale vs Communifire by Axero Comparison

Overview

IdeaScale is idea management software that empowers you to leverage your most valuable resource – passionate people – to...

Axero provides easy-to-use intranet software that boosts productivity, unifies your people, and helps your company thrive....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$4999.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(27)

5

4

3

2

1

19

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(18)

5

4

3

2

1

13

3

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Consequently, you would think that I wouldn't be impressed by IdeaScale's offerings, but I was in for a very pleasant experience.
This tool is fantastic for fostering internal and external innovation. I think that the top down innovation model is outmoded and Ideascale is the best way to shatter it.
IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.

Pros

We have an excellent partner with Communifire/Axero and they are always helping us to perform better.
Rich features, ready-to-use templates, excellent customer support, solid search engine, affordable pricing.
Their team is very responsive and seems like they actually care about their customers.

Cons

Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths.
Understanding that some are hesitant to try “new things,” my team had to be diligent in our quest to use this platform for ideation.
No channel to submit/capture unsolicited ideas.

Cons

The language module is the worst part of the software. We had to spend days of work doing proper translations form English to Dutch.
It gave our employees a new intranet to complain about.
They need to do more marketing. It was hard to find them.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features4
  • API
  • Access Control
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Asynchronous Learning
  • Auditing
  • Authentication
  • Automatic Notifications
  • Bug Tracking
  • Bulk Send
  • Calendar Management
  • Case Management
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Communications Calendar
  • Configurable Workflow
  • Content Filter
  • Content Library
  • Content Management
  • Custom Fields
  • Custom Landing Pages
  • Customizable Branding
  • Customizable Categories
  • Data Import/Export
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Email Alerts
  • Email Notifications
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Reward Programs
  • Employee Self Service
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Feedback Collection
  • File Management
  • File Transfer
  • Filtered Views
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • HR Management
  • Help Desk Management
  • Human Resource Integration
  • Jobs Board Integration
  • Knowledge Base Management
  • Online Forums
  • Pipeline Reports
  • Project Management
  • Projections
  • Real Time Notifications
  • Single Sign On
  • Surveys & Feedback
  • User Management
  • Video Management
  • iCalendar Support
  • Total features69
  • API
  • Access Control
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Asynchronous Learning
  • Auditing
  • Authentication
  • Automatic Notifications
  • Bug Tracking
  • Bulk Send
  • Calendar Management
  • Case Management
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Communications Calendar
  • Configurable Workflow
  • Content Filter
  • Content Library
  • Content Management
  • Custom Fields
  • Custom Landing Pages
  • Customizable Branding
  • Customizable Categories
  • Data Import/Export
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Email Alerts
  • Email Notifications
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Reward Programs
  • Employee Self Service
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Feedback Collection
  • File Management
  • File Transfer
  • Filtered Views
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • HR Management
  • Help Desk Management
  • Human Resource Integration
  • Jobs Board Integration
  • Knowledge Base Management
  • Online Forums
  • Pipeline Reports
  • Project Management
  • Projections
  • Real Time Notifications
  • Single Sign On
  • Surveys & Feedback
  • User Management
  • Video Management
  • iCalendar Support

Integrations

  • Total integrations6
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations14
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IdeaScale vs. Communifire by Axero

See how IdeaScale and Communifire by Axero stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.