IdeaScale vs craft Comparison

Overview

IdeaScale is idea management software that empowers you to leverage your most valuable resource – passionate people – to...

Craft is an agile product management platform that helps organizations better plan stories, sprints, & roadmaps by discovering,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$4999.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(27)

5

4

3

2

1

19

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(25)

5

4

3

2

1

13

11

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Consequently, you would think that I wouldn't be impressed by IdeaScale's offerings, but I was in for a very pleasant experience.
This tool is fantastic for fostering internal and external innovation. I think that the top down innovation model is outmoded and Ideascale is the best way to shatter it.
IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.

Pros

Overall it has been great, wonderful find to have up to date information.
It is great for collaboration with developers team. We have integrated JIRA and now I got the whole vision of product development.
Still much better than Jira. There could be more advances solutions like AgileFant.

Cons

Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths.
Understanding that some are hesitant to try “new things,” my team had to be diligent in our quest to use this platform for ideation.
No channel to submit/capture unsolicited ideas.

Cons

Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails.
Poor number of integrations with other platforms and tools.
The unique terminology--it's hard to figure out what a simple project, milestone or task is when they call it epic, story, etc.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features4
  • @mentions
  • API
  • Agile Software Development
  • Brainstorming
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Data Import/Export
  • Design Management
  • Drag & Drop Interface
  • Feedback Collection
  • Feedback Management
  • Ideation
  • Milestone Tracking
  • Pipeline Reports
  • Prioritizing
  • Product Data Management
  • Project Workflow
  • Projections
  • Requirements Management
  • Single Sign On
  • Task Management
  • Task Tracking
  • Two-Factor Authentication
  • Workflow Management
  • Total features22
  • @mentions
  • API
  • Agile Software Development
  • Brainstorming
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Data Import/Export
  • Design Management
  • Drag & Drop Interface
  • Feedback Collection
  • Feedback Management
  • Ideation
  • Milestone Tracking
  • Pipeline Reports
  • Prioritizing
  • Product Data Management
  • Project Workflow
  • Projections
  • Requirements Management
  • Single Sign On
  • Task Management
  • Task Tracking
  • Two-Factor Authentication
  • Workflow Management

Integrations

  • Total integrations6
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations12
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

IdeaScale

Talent and tech

Reviewed 20 days ago

Great

Pros

The staff including sales, support and others we responsive, talented and passionate about the product, their individual craft and providing great customer service. The technology is feature rich, easy to use and reliable.

Cons

Although it is easy to configure, I 'd say more use of preconfigured templates could make it even easier.

IdeaScale vs. craft

See how IdeaScale and craft stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.