IdeaScale vs Reputation Desk Comparison

Overview

IdeaScale is idea management software that empowers you to leverage your most valuable resource – passionate people – to...

Reputation Desk is a cloud-based reputation management tool which assists businesses, particularly automotive, dental & legal...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$4999.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(27)

5

4

3

2

1

19

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(4)

5

4

3

2

1

4

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Consequently, you would think that I wouldn't be impressed by IdeaScale's offerings, but I was in for a very pleasant experience.
This tool is fantastic for fostering internal and external innovation. I think that the top down innovation model is outmoded and Ideascale is the best way to shatter it.
IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.

Pros

Cons

Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths.
Understanding that some are hesitant to try “new things,” my team had to be diligent in our quest to use this platform for ideation.
No channel to submit/capture unsolicited ideas.

Cons

  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features4
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Campaign Management
  • Commenting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Email Integration
  • Email Notifications
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Monitoring
  • Pipeline Reports
  • Projections
  • Ratings & Reviews
  • Real Time Analytics
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Metrics
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Website Integration
  • Widgets
  • Total features26
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Campaign Management
  • Commenting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Email Integration
  • Email Notifications
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Monitoring
  • Pipeline Reports
  • Projections
  • Ratings & Reviews
  • Real Time Analytics
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Metrics
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Website Integration
  • Widgets

Integrations

  • Total integrations6
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations1
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IdeaScale vs. Reputation Desk

See how IdeaScale and Reputation Desk stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.