IdeaScale vs ReviewInc Comparison

Overview

IdeaScale is idea management software that empowers you to leverage your most valuable resource – passionate people – to...

ReviewInc is an online reputation management software designed to help businesses of all sizes handle, monitor, collect,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$4999.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(27)

5

4

3

2

1

19

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(18)

5

4

3

2

1

15

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Consequently, you would think that I wouldn't be impressed by IdeaScale's offerings, but I was in for a very pleasant experience.
This tool is fantastic for fostering internal and external innovation. I think that the top down innovation model is outmoded and Ideascale is the best way to shatter it.
IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.

Pros

It is an excellent tool to offer my clients and really provides the benefit of growing their online reviews and building a positive reputation.
The reporting features are amazing, customization features are awesome.
The software has great functionality and the process is fantastic.

Cons

Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths.
Understanding that some are hesitant to try “new things,” my team had to be diligent in our quest to use this platform for ideation.
No channel to submit/capture unsolicited ideas.

Cons

Additionally, we have had customers come in and try and haggle over prices and even threaten to give us bad reviews if we don't give them what they want.
There are so many options and reports, it can get a little confusing.
I have such a hard time doing the simplest things.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features4
  • API
  • Access Control
  • CRM Integration
  • Campaign Management
  • Campaign Segmentation
  • Commenting
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import/Export
  • Discount Management
  • Drip Marketing
  • Email Alerts
  • Email Marketing Management
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • HIPAA Compliance
  • Monitoring
  • Multi-Channel Marketing
  • Password Management
  • Performance Reports
  • Permission Management
  • Pipeline Reports
  • Progress Reports
  • Projections
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Rewards Management
  • Role-Based Permissions
  • SMS Marketing Managment
  • Search Functionality
  • Sentiment Analysis
  • Social Media Metrics
  • Status Reporting
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Web Analytics
  • Total features39
  • API
  • Access Control
  • CRM Integration
  • Campaign Management
  • Campaign Segmentation
  • Commenting
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import/Export
  • Discount Management
  • Drip Marketing
  • Email Alerts
  • Email Marketing Management
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • HIPAA Compliance
  • Monitoring
  • Multi-Channel Marketing
  • Password Management
  • Performance Reports
  • Permission Management
  • Pipeline Reports
  • Progress Reports
  • Projections
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Rewards Management
  • Role-Based Permissions
  • SMS Marketing Managment
  • Search Functionality
  • Sentiment Analysis
  • Social Media Metrics
  • Status Reporting
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Web Analytics

Integrations

  • Total integrations6
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IdeaScale vs. ReviewInc

See how IdeaScale and ReviewInc stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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