IdeaScale vs Website Toolbox Comparison

Overview

IdeaScale is idea management software that empowers you to leverage your most valuable resource – passionate people – to...

Website Toolbox is a cloud-based community forum platform which enables website managers to create & moderate online forums...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$4999.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(27)

5

4

3

2

1

19

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(95)

5

4

3

2

1

60

27

7

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Consequently, you would think that I wouldn't be impressed by IdeaScale's offerings, but I was in for a very pleasant experience.
This tool is fantastic for fostering internal and external innovation. I think that the top down innovation model is outmoded and Ideascale is the best way to shatter it.
IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.

Pros

But where it really shines is when you have an issue or question and you need to contact support. They are always extremely courteous, helpful and do their best to assist you.
It helps the client to not feel that they are the only person dealing with a specific situation and helps them leave their issues behind them. Thanks for this very useful tool.
Excellent customer care, very affordable and really friendly people to deal with. The customer service people are mind blowing good and nothing is a problem.

Cons

Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths.
Understanding that some are hesitant to try “new things,” my team had to be diligent in our quest to use this platform for ideation.
No channel to submit/capture unsolicited ideas.

Cons

Once connecting with Website Toolbox I'm so angry for the years of frustration we have endured. The export and import were conducted in a timely manner.
I feel trapped because I can understand their frustrations but I can’t do anything about it.
I spent an hour inside the toolbox the other day making changes to my forum with no negative issues.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features4
  • @mentions
  • API
  • Advertising Management
  • Approval Process Control
  • Assignment Management
  • Automatic Notifications
  • Avatars
  • Bulk Send
  • Calendar Management
  • Chat
  • Commenting
  • Contact Database
  • Content Filter
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Event Management
  • File Management
  • Forum / Discussion Board
  • Instant Messaging
  • Multi-Language
  • Online Forums
  • Permission Management
  • Pipeline Reports
  • Projections
  • Registration Management
  • SEO Management
  • Single Sign On
  • Social Media Integration
  • User Photos
  • Video Management
  • Video Streaming
  • Website Management
  • Total features31
  • @mentions
  • API
  • Advertising Management
  • Approval Process Control
  • Assignment Management
  • Automatic Notifications
  • Avatars
  • Bulk Send
  • Calendar Management
  • Chat
  • Commenting
  • Contact Database
  • Content Filter
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Event Management
  • File Management
  • Forum / Discussion Board
  • Instant Messaging
  • Multi-Language
  • Online Forums
  • Permission Management
  • Pipeline Reports
  • Projections
  • Registration Management
  • SEO Management
  • Single Sign On
  • Social Media Integration
  • User Photos
  • Video Management
  • Video Streaming
  • Website Management

Integrations

  • Total integrations6
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • JIRA
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations32
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • JIRA
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IdeaScale vs. Website Toolbox

See how IdeaScale and Website Toolbox stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.