IdeaScale Pricing Plan & Cost Guide

IdeaScale

Crowdsourced Innovation Management

4.63/5 (27 reviews)

IdeaScale Pricing

Starting from: $4999.00/year

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

IdeaScale offers several tiers of licensing starting at $4999 annually for an SMB license. There is also a free trial option that allows access to small groups of innovators.

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IdeaScale Pricing Reviews

Pros
  • Consequently, you would think that I wouldn't be impressed by IdeaScale's offerings, but I was in for a very pleasant experience.Greg G.Read the full review
  • This tool is fantastic for fostering internal and external innovation. I think that the top down innovation model is outmoded and Ideascale is the best way to shatter it.Ritvij G.Read the full review
  • IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.Barb J.Read the full review
Cons
  • Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths.Russell V.Read the full review
  • Understanding that some are hesitant to try “new things,” my team had to be diligent in our quest to use this platform for ideation.James P.Read the full review
  • No channel to submit/capture unsolicited ideas.natalia C.Read the full review
100%
recommended this to a friend or a colleague

4 reviewers had the following to say about IdeaScale's pricing:

Anonymous

Effective, Easy, Reliable

Reviewed 2015-12-09
Review Source: GetApp

IdeaScale worked for us "out of the box'. We launched it and were up and running almost immediately. With zero prior experience, I was able to customize the interface to meet some very specific needs. When I had a question, one-on-one technical support was available on a moment's notice. Our account rep is equally helpful. He stays in touch enough to maintain a great relationship, but has never become a pest like some vendors.

Pros
Easy to set up and launch. Very intuitive user interface both from an administrator's perspective and for the people in the field who log on simply to vote on ideas. Technical support is knowledgeable and always available. The system is reliable, too - zero down time the entire time we've used it (2 years+). Good value for the money. We have the least expensive option and it does everything we need.

Cons
Nothing major - Some of the customization processes seemed a little 'clunky' at first but once you get in sync with their way of doing things it isn't a problem. As stated above, I believe this is a good value for the money, but if you want to go beyond the basic features there is a pretty steep jump in price. Might be nice to have a 'mid-range' option as well.

Rating breakdown

Value for money
Ease of use
Customer support

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Stephanie Watson

Share Ideas Simply and Effectively

Reviewed 2013-03-11
Review Source: GetApp

Aside from the cloud-based application that can be accessed anywhere, you also get access to many popular features. This includes having custom user fields, single sign-on, CSS customization, Facebook application, private communities, Ideascale app, 99.99% availability, campaigns, forums, comment voting, contract, community forums, custom URLs, custom development, email based access restrictions, file attachment, polling tool, profanity filter, and more.

Pros
You get a cloud-based system making the idea creation and feedback method easier than ever. It also includes: widgets, IP-based access restrictions, customizing status tabs, badges, leaderboard, Google Analytics and being mobile optimize

Cons
The disadvantage is that for access to more features, you need to choose a membership plan for a higher cost each month. In other-words, some features are not available in the less expensive memberships.

Rating breakdown

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Caroline Bruister

First ever Crowdsourced Challenge to improve Government!

Reviewed 2016-01-04
Review Source: Capterra

After a thorough review of all crowdsourcing challenge platforms (and contemplating building our own) we selected IdeaScale to run the Fix California Challenge (http://www.innovateyourstate.org/final_fix_california_challenge_winners_announced) which resulted in over 450 ideas submitted through the online platform and privately as well as thousands of votes and comments. We set a low bar to entry since the design of the project was to encourage public participation and were overwhelmed by the quality, quantity and nature of the discourse of the community. IdeaScale staff were instrumental in the success of the Challenge - working with us closely prior to the launch, during the Challenge to advance stages and address any issues we had, and even after close of the Challenge listening to our experience in order to continue to improve their product. We heartily recommend them to work with!

Rating breakdown

Ease of use
Customer support

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Greg Gorski

Look no further than IdeaScale for Outstanding Collaborative Software - Outstanding

Reviewed 2015-12-09
Review Source: Capterra

Working as a Federal Employee for decades, I have had the opportunity to participate in a host of application development. Consequently, you would think that I wouldn't be impressed by IdeaScale's offerings, but I was in for a very pleasant experience. I was tasked by my Agency's Leadership to develop a Leading Practices Community for the purpose of sharing efficient and effective ideas organizational wide. I thought, I have no experience with this new software, how can I pull this off? Well all that stress could have been avoided had I talked to my IdeaScale SME, Mr. Matt Paulson, prior to my assignment. To make a long story short, Matt showed incredible product knowledge and was essential in having a fully, functional community available in a matter of weeks. Additionally, Matt was readily accessible and eager to provide his expert knowledge in the event of requested changes. As a result we have a great tool, which I see as providing an outstanding ROI. The Leading Practices Community will serve 30,000 employees and has the capacity to serve far more. How better could we share effectiveness and efficiency than through this tool? In my opinion IdeaScale offers unequaled product value and impressive customer support. If there are any cons to this program, they haven't surfaced so I have nothing to report.

Rating breakdown

Ease of use
Customer support

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