All categories

Learn why GetApp is free

Igloo Software vs AnswerHub Comparison

Overview

Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring...

AnswerHub is an enterprise developer relations software for building custom privately or publicly facing communities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(31)

5

4

3

2

1

20

8

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.1

(32)

5

4

3

2

1

11

15

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

The ease of use helps to win buy in from your users. Of our company is up and running with uploads, postings, blogs etc.
It is very very responsive to all kind of devices. Tha best option to us in the markets.
Excellent customer support and service. Great value for the money.

Pros

It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.
Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.
Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.

Cons

Lack of online training to guide new employees through.
Sharing documents across different team members was ok, but the calendar feature is very poor.
Looking up for some of the employees is difficult because we are somewhat thousands employed on our company.

Cons

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.
Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.
Managing spammers is not ideal. But same goes for many other similar products.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features34
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Administrative Reporting
  • Application Integration
  • Audit Trail
  • Automatic Notifications
  • Brainstorming
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Communications Calendar
  • Content Library
  • Content Management
  • Content Repository
  • Custom Development
  • Customizable Branding
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Employee Portal
  • Forum / Discussion Board
  • Gamification
  • Ideation
  • Knowledge Base Management
  • Multi-Language
  • Online Forums
  • Permission Management
  • Projections
  • Rich Text Editor
  • Role-Based Permissions
  • Search Functionality
  • Single Sign On
  • Software Development Kit
  • Tagging
  • Version Control
  • Web Analytics
  • Widgets
  • Wiki
  • Total features23
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Administrative Reporting
  • Application Integration
  • Audit Trail
  • Automatic Notifications
  • Brainstorming
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Communications Calendar
  • Content Library
  • Content Management
  • Content Repository
  • Custom Development
  • Customizable Branding
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Communities
  • Employee Portal
  • Forum / Discussion Board
  • Gamification
  • Ideation
  • Knowledge Base Management
  • Multi-Language
  • Online Forums
  • Permission Management
  • Projections
  • Rich Text Editor
  • Role-Based Permissions
  • Search Functionality
  • Single Sign On
  • Software Development Kit
  • Tagging
  • Version Control
  • Web Analytics
  • Widgets
  • Wiki

Integrations

  • Total integrations15
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations2
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Igloo Software vs. AnswerHub

See how Igloo Software and AnswerHub stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.