Image Relay Features

Image Relay

The easiest to use digital asset management system

4.81/5 (97 reviews)

Image Relay Feature Summary

  • API
  • Advanced Search
  • All digital file types
  • Automated Launch
  • Batch upload and editing
  • Continual Feature Rollout
  • Custom Brand Portals
  • Digital rights managements
  • Easy to Use
  • Embed Links
  • Expert support from trained librarians
  • Full Text Search
  • Metadata Extraction
  • Responsive Customer Service
  • Scalable storage from 50GB to 50TB
  • Simple UX
  • Tag Groups
  • Unlimited Users
  • Versioning
  • Video storage
  • Youtube integration
  • Zapier integration

Competitor Feature Comparison

API
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Asset Management
Audit Trail
Auditing
Automatic Backup
Chat
Collaboration Tools
Collaborative Workspace
Content Library
Content Management
Content Repository
Custom Development
Customizable Branding
Duplicate Detection
Email Notifications
File Management
File Transfer
Filtered Views
Image Library
Member Account Access
Metadata Management
Multiple Format Support
Multiple User Accounts
Permission Management
Remote File Access
Role Management
Role-Based Permissions
Search Functionality
Single Sign On
Tagging
Third Party Integration
URL Customization
Version Control
Video Management
Video Support
Visual Analytics
Visual Discovery
Learn moreCompare App
API
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Asset Management
Audit Trail
Auditing
Automatic Backup
Chat
Collaboration Tools
Collaborative Workspace
Content Library
Content Management
Content Repository
Custom Development
Customizable Branding
Duplicate Detection
Email Notifications
File Management
File Transfer
Filtered Views
Image Library
Member Account Access
Metadata Management
Multiple Format Support
Multiple User Accounts
Permission Management
Remote File Access
Role Management
Role-Based Permissions
Search Functionality
Single Sign On
Tagging
Third Party Integration
URL Customization
Version Control
Video Management
Video Support
Visual Analytics
Visual Discovery
Visit WebsiteCompare App
API
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Asset Management
Audit Trail
Auditing
Automatic Backup
Chat
Collaboration Tools
Collaborative Workspace
Content Library
Content Management
Content Repository
Custom Development
Customizable Branding
Duplicate Detection
Email Notifications
File Management
File Transfer
Filtered Views
Image Library
Member Account Access
Metadata Management
Multiple Format Support
Multiple User Accounts
Permission Management
Remote File Access
Role Management
Role-Based Permissions
Search Functionality
Single Sign On
Tagging
Third Party Integration
URL Customization
Version Control
Video Management
Video Support
Visual Analytics
Visual Discovery
Visit WebsiteCompare App

Image Relay Feature Reviews

25 reviewers had the following to say about Image Relay's features:

Annie Carlson

Great product for the value

2020-06-01

Image Relay saves me lots of time with photo management.

Pros

Image Relay makes it easy to organize, search for and share photos.

Cons

It would be nice if there was an integration with drop box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, myself only employees)

ImageRelay is Handy

2018-08-03

Pretty seamless, however, much of this is a testament to my client's organization of their files.

Pros

The user interface is very intuitive, but as with any digital content management software, it requires a user who can clearly organize their files to make things accessible.

Cons

I wish the search functionality was a little more robust ... with my permissions, I'm not able to filter searches by file size, etc.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Furniture company, 51-200 employees)

The Only Image Library

2018-08-02

Pros

Easy of sharing, and maintaining files.

Cons

Does not have a desktop application, which would make file management even easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Flores

Worth a shot for quick setup

2020-06-01

Easy to use and upload.

Pros

Seems basic considering how it is not meant for higher capacity management.

Cons

Hard to manage folder directories with online dragging.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Averill Earls

Digital asset management made easy

2011-03-23

Whether for internal file storage and asset management, or for interfacing with external clients, Image Relay has proved invaluable to the ever evolving Cabot marketing strategies and endeavors.

Pros

Image Relay is malleable. It can be changed and personalized to meet a company's individual needs - and that is exactly what it has done for Cabot. Because we are one of IR's oldest customers, we have witnessed the truly long-term benefits of IR. The programming and customer service teams are always tweaking and coming up with new ways to improve IR, to meet the needs and requests of clients - but they also anticipate needs and requests before they even arise.

Cons

While the IR team might be called 'intimate' in its small size, only having one programmer makes request fulfillment a bit slow. That is the only major con that I have ever experienced as a user/administrator. This only indicates to me that IR needs to expand and take on more programing employees!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brett LaCour

Excellent asset management software

2018-08-03

Pros

You can do a lot with IR, but what I like the most is how easy it is to organize files and share them as needed, even when Im not connected to the work server.

Cons

I think a few small features could be added, but for the most part I like working with IR compared to all other file management solutions.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Regina Ball

Great lightweight digital asset management

2018-08-07

I've had a great experience with ImageRelay from implementation to every day usage.

Pros

ImageRelay was very easy to implement and train our teams on—the customizable folder structure, permissions, and uploadable file types are great.

Cons

My only complaint is the lack of fully robust link tracking, but since we primarily use ImageRelay internally, this is not a dealbreaker.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hailey Klotz

Best DAM there ever was!

2018-08-03

Pros

Also very easy to upload, tag and search.

Cons

You cannot download videos on mobile. Would like to see this feature added!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda Cassell

Outstanding Digital Asset-management Platform

2020-05-27

It meets the need for a file-sharing platform, creative repository and public-facing digital asset portal.

Pros

Image Relay offers a great looking, easy to use interface that allows us to share our digital assets internally and with their collection feature - externally - in a controlled manner.

Cons

This would allow any user to properly upload assets and ensure all rights and permissions are recorded effectively.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Food & Beverages company, 201-500 employees)

Image Relay

2018-08-02

When customers need documents quickly and i’m on the go I can do everything I need to from my mobile device staight from their website.

Pros

User interface, mobile friendly, ease of sharing documents with business partners.

Cons

To be honest there isn’t really many cons. Image Relay is really top notch

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachael Keyes

The Asset Manager We Can't Live Without

2020-06-01

Very positive, and really can't imagine my job without it. Seamless, helpful, makes me remain very organized. Ease of use - especially sharing assets with partners, other departments - super helpful.

Pros

It's a seamless part of my day-to-day activities; whether it's creating content using images from Image Relay, or providing partners with Image Relay Asset Collection links for easy downloadable assets, it's really the hero to keeping our assets organized & searchable.

Cons

I think re-organizing the folders and assets could be better - would like a better drag and drop approach.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lindsy Fortier

Image Relay is an Excellent Tool

2020-05-27

Photography is the cornerstone of our brand and Image Relay helps us to manage our robust photo program and library.

Pros

Image Relay helps us to organize, share and categorize our imagery, publications, videos and important documents in a way that is intuitive, easy to use and very effective.

Cons

It would be really wonderful if there was an Image Relay app so that we could use it on the go, but the mobile version has gotten much better recently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Ferdman

Perfect Platform ... you can't find better

2018-08-02

I originally found it when I worked for a large Estee Lauder brand, and when I switched jobs to a smaller, start-up company, I immediately integrated it.

Pros

It's obvious the developers of this platform deeply understand the needs of creative businesses and marketers when it comes to digital asset management ... the platform is deep and very, very intuitive.

Cons

Hmm ... honestly cannot think of anything critical to say.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Philip de Rham

What's not to love!

2018-08-02

The folder structure is easy and labeling and search has gotten easier and easier.

Pros

It works and it keeps getting better. Ability to upload one image and have the user determine the type of format they want to download.

Cons

Hard to say. Our team tells Image Relay processes that seem awkward and they fix it and make it better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 501-1000 employees)

I use IR to share files without any maximum size restrictions and have all assets in one place.

2018-04-17

Pros

No maximum size restrictions Search tool and mutiformat capability Share assets and maintain them(globally) Easier to design and organise tasks(daily basis)

Cons

Mobile app is not available License fee is somewhat costly Other than that no disadvantages so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Steve Janiak

Image Relay is solid

2020-05-28

Overall, Image Relay is a solid product and the interface is good.

Pros

I like the fact you can download different size files depending on purpose. Search functions are good and seem to work well.

Cons

The ability to add from one collection directly to another would be helpful, or to be able to download ONE photo from a collection instead of downloading the whole collection. At times could be a little quicker, but hard to tell if it is IR or my internet connection.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kat Stellmacher

The visuals and easy usage makes it a great software

2020-06-01

Pros

Very easy to use - to upload/download, search for files which can be tagged.

Cons

Wish I could drag files when moving them

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lindsay Forbes

Game Changer for Photo Library

2018-08-17

It is rare that we come across and issue that requires assistance, however, when needed, Image Relay's prompt response and assistance has been more than appreciated. Our company utilizes Image Relay multiple times on a daily basis and has been essential in our daily operations.

Pros

In addition, creating permissions for those inside of our company has been a tremendous asset for the same reason.

Cons

Image Relay has fulfilled our needs well and I have not run into problems with the software. We are looking forward to using Image Relay for many years to come.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben Emery

The Best Media Asset Manager

2018-08-03

Pros

It's also incredibly easy to share these assets with 3rd parties by simply sharing a download link.

Cons

We are able to easily collaborate with photographers and content contributors and allow them to upload their media from anywhere, allowing for faster turn around and use of those assets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen Macklin

An Invaluable Resource

2018-08-08

It has been a very valuable resource in a ver image intensive workflow.

Pros

The flexibility in organizing our image library in folders and subfolders as well as being able to tag images with keywords for searching.

Cons

Would like to have more fine grained control for user access that would allow some users non-admin access to some folders and not others while leaving those folders available for other non admin level users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aimee Wang

An intuitive and useful asset management tool

2020-05-27

Pros

It's easy to manage permissions, it's intuitive enough that it doesn't require much or any explanation for new users, and it's flexible enough to accommodate different file types and uses.

Cons

I wish it were possible to change permissions on single files, rather than only at the folder level.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher Moore

The Go-to Image hosting solution

2018-08-03

Overall, the ease in which photos can be accessed is key to how much I utilize image Relay, and improvements to the interface have only made the experience better.

Pros

Can quickly and easily access image libraries and share only what I need to with particular clients.

Cons

Logging in between accounts becomes confusing and have not found an easy way to flip between accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Barry Berhoff

Easy, Simple and fits the bill....

2020-05-27

They have always been great to work with.

Pros

Nice visual interface.

Cons

We would like to see a default public access fearture so people do not have to log in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff Price

Sign Up for IR!

2011-03-21

Sign up for Image Relay. The competition doesn't stack up on price, service, and overall features. We would recommend a free demo to anyone.

Pros

The professional custom look that ties our branding into our very own Image Relay site is the icing on the cake.

Cons

The only hurdle we've encountered, which can be said for anything new, is the learning curve upon updates and the release of new IR versions. However, the topnotch Image Relay customer service quickly helps bridge any problems we've come across.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Furniture company, 201-500 employees)

Impressive Tool on Many Levels

2018-08-09

A great company to deal with--help is always at the ready and they do a great job of communicating new features without a lot of fluff and stuff.

Pros

A very good and always improving feature set and UI make this tool indispensable for much of our day to day marketing operations.

Cons

Over time IR has significantly improved it's web based UI--it has become a very fine mobile tool. I would still love a native app for our road warriors, but the web app is working quite well these days.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more