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Impress

Cloud-based document preparation and distribution software

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Impress Pricing, Features, Reviews and Alternatives

Impress product overview

Price starts from

No info

What is Impress?

Impress by Quadient is a cloud-based document management software designed to help businesses across retail, higher education, healthcare, financial, and other sectors automate document preparation workflows and communicate with customers. It enables employees to create, manage, and distribute invoices, cash statements, notices, letters, and other documents via a unified platform.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk

Impress pricing information

Value for money

3.7

/5

7

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Impress features

Functionality

4.0

/5

7
Total Features48 5 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Search/Filter
Third Party Integrations
API
Document Storage
Activity Dashboard

Functionality contenders

Impress users reviews

Overall rating

4.1

/5

7

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.29/10
Rating distribution

5

4

3

2

1

3

3

0

1

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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If you have Impress Automate, you have no accounting burden and you can breathe a sigh of relief!

Reviewed 3 months ago

Almost all the essential things you need for your accounting transactions are in one platform.. And the convenience of having easy access to it is priceless.

Pros

This software makes my daily accounting work very easy. I love the ability to manage our invoices in use while controlling the expenses of our business. Good solution for billing and maintenance of basic accounts. I also liked that it has good mobile compatibility which helps get things done quickly and easily. Impress Automate handles every aspect of my company's finances. This product makes it easy for you to create estimates and invoices, capture invoices and expenses, and monitor business health. The multi-user feature allows the business to track expenses and movement of funds between departments and business teams. I use this product to get rid of my accounting burden and it does not let me down, it is a solution for me.

Cons

I did not encounter any aspect that I did not like, I am very satisfied with the service I received.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Useful but at Times Frustrating

Reviewed 4 months ago

Overall my experience is ok as it does a lot of processing, both in terms of what's done (information taken off cover pages, barcodes added for stuffing), and how many files it processes.

Pros

This is useful for file/document processing, including adding and removing content on pages, but also combining files as well.

Cons

Older versions used to have a 'Quality Tool' in which you could give an input file and see how it's processed and why, but it seems to have been removed from the latest version of Impress Automate (v1.2).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Has potential

Reviewed 9 months ago

Like I mentioned above, I still have not been able to use the service that I'm being billed for monthly. I have had to run the contracted service along with machine rentals because I still have to do it myself in office. I believe the service has potential I just haven't experienced it yet.

Pros

The ability to queue up large number of prints and be able to track it.

Cons

I have had the service for over 2 months now and we have not been able to get help to setup our normal statements run that we send out monthly to our customers. It appears the setup and membership team were motivated to have us sign up however the after service has been poor.

Vendor response

Rosie, we're so sorry you've encountered issues with your monthly statement setup. We want to make this right for you. Tracy, our Customer Success Manager, will reach out to you right away. - The Quadient Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Solution

Reviewed 9 months ago

We mostly use this in our AP group to mail certain invoices. Also used throughout our general office mailings too.

Pros

The process of integration was very straightforward once we got out IT group and the integration team at Quadient on the same page. It is a big time saver for us to have this system in place. Our AP group has much more time available to them now.

Cons

I don't think there are any 'cons' that we can immediately identify. We are happy so far.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very “impress”ed

Reviewed 9 months ago

Great overall

Pros

I really like the way that this program operates in general. Really gets done everything I need very easily. It’s very simple to understand how to change the documents around if necessary. I also love how undeliverable addresses are removed and it saves my company money on postage and supplies.

Cons

How long it took to get it going and also the battle I had to fight in order to get training on how to use it, but now since we are over that hill everything is fine so far

Impress FAQs and common questions

Impress has the following pricing plans:
Pricing model: Subscription


Impress has the following typical customers:
Mid Size Business, Small Business


Impress supports the following languages:
English


Yes, Impress has an API available for use.


Impress integrates with the following applications:
DocuSign, DocuWare


Impress offers the following support options:
Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

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