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Intralinks VDRPro vs Firmex Virtual Data Room Comparison

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Overview

Intralinks VIA offers secure, scalable file-sharing letting you store all of your content online. Access, manage, share,...

Category Leaders

Secure virtual data rooms for investment banks, law firms, private equity groups, and corporations to share documents online...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

17

5

4

3

2

1

7

7

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

99

5

4

3

2

1

71

27

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The ability to share data with partners is definitely this software's biggest positive, everything can be organized very well and accessed easily.

MS

Maxwell S.

The Intralink's customer support is great, and it helps to get quickly familiar with interface. Also there is a lot of flexibility in terms of profiles & privileges.

AR

Anonymous Reviewer

The reports that we are able to download with the documents ID, upload date and time are very practical and really help us to maintain a good control of new items.

CB

Calvin B.

Pros

I like that it is user friendly and cost effective relative to alternatives. Also excellent customer service.

MS

Michael S.

It is an essential service used for mid market m&a. Overall experience has been great, with exceptional customer service and ease of use.

HK

Huzaifa K.

We use firmex internally for our staff in addition we use Firmex to send documents to our customer. Its user friendly and easy to navigate once you have been granted access.

KJ

Kelly J.

Cons

Other issues include Q&A - not being able to assign questions with comments and downloading an index (text did not come out for file names) which was ridiculous.

AH

Andrew H.

Yep, that's how Intralinks deals with product failures on their side. Their concern is monetizing customers.

AR

Anonymous Reviewer

Quite negative, it was my first time using it and I would probably steer clients towards ansarada instead.

AH

Andrew H.

Cons

UX seems boring and outdated. Cannot set viewing restriction for single file.

MS

Mitul S.

Few cons, but select users have had trouble receiving Firmex automated emails due to spam filters.

DH

Douglas H.

Had to replicate file uploads each time; no tag to put same file into different folders automatically.

JR

Joseph R.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features91
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Bulk Uploading
  • CRM
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard Creation
  • Data Analysis Tools
  • Data Extraction
  • Data Import/Export
  • Data Integration
  • Data Quality Control
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Digital Watermarking
  • Discussions / Forums
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Email Management
  • Encryption
  • File Conversion
  • File Management
  • File Sharing
  • File Transfer
  • File Upload by Email
  • Full Text Search
  • HIPAA Compliant
  • Historical Reporting
  • Indexing
  • Live Chat
  • Messaging
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Multi-Factor Authentication
  • Optical Character Recognition
  • Pipeline Management
  • Progress Tracking
  • Project Management
  • Projections
  • Q&A Management
  • RFP Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure File Viewer
  • Secure Login
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Templates
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Video Conferencing
  • Watermarking
  • Workflow Management
  • Total features27
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Bulk Uploading
  • CRM
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard Creation
  • Data Analysis Tools
  • Data Extraction
  • Data Import/Export
  • Data Integration
  • Data Quality Control
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Digital Watermarking
  • Discussions / Forums
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Email Management
  • Encryption
  • File Conversion
  • File Management
  • File Sharing
  • File Transfer
  • File Upload by Email
  • Full Text Search
  • HIPAA Compliant
  • Historical Reporting
  • Indexing
  • Live Chat
  • Messaging
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Multi-Factor Authentication
  • Optical Character Recognition
  • Pipeline Management
  • Progress Tracking
  • Project Management
  • Projections
  • Q&A Management
  • RFP Management
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure File Viewer
  • Secure Login
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Templates
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Video Conferencing
  • Watermarking
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Intralinks VDRPro logo

Intralinks VDRPro

Ease of use

Reviewed a month ago

Diligence data room

Pros

Control and monitoring access to users was useful

Cons

Bulk upload of folders was not possible

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Intralinks VDRPro logo

Intralinks VDRPro

Great VDR tool for every deal size

Reviewed 5 months ago

preparation and management of virtual data rooms for m&a deals

Pros

AI based redacting, intuitive Q&A tool, flexible pricing

Cons

could be more intuitive at all, lower level of complexity for smaller deals could be helpful

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Intralinks VDRPro logo

Intralinks VDRPro

Incredible software, a must-have for due diligence work

Reviewed 3 years ago

Overall, Intralinks Data Room has allowed world-class communication with partners and investors for our projects and has made both parties' lives much easier in the due diligence process.

Pros

The ability to share data with partners is definitely this software's biggest positive, everything can be organized very well and accessed easily. The fact that it is intuitive and easy to use is a big plus as well.

Cons

Although not really the fault of Intralinks, sometimes large projects can find itself having a tremendously messy dataroom with duplicate files and a lack of organization if it isn't set up correctly. Sometimes, setting it up in the first place can be challenging.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Intralinks VDRPro logo

Intralinks VDRPro

Poor user interface

Reviewed 2 years ago

Quite negative, it was my first time using it and I would probably steer clients towards ansarada instead

Pros

Lower end in terms of cost relative to other providers including ansarada. Service and support team are helpful and good natured

Cons

Often issues which slow down my use of the data room, eg. everytime I logon, I'm required to click disable Flash and even with following the instructions, my chrome browser does not easily remove the prompt, whereas no other data room I've used has required flash to be enabled. Other issues include Q&A - not being able to assign questions with comments and downloading an index (text did not come out for file names) which was ridiculous

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Intralinks VDRPro logo

Intralinks VDRPro

Very useful, but not the most friendly option

Reviewed 3 years ago

In general, I do recommend Intralinks to keep a virtual database when dealing with different counterparties in a transaction. However, other options in the market proved to be more user friendly.

Pros

Intralinks has all the tools needed in order to keep a trustworthy virtual dataroom. During the usage of the software with countless counterparties in various transactions, Intralinks proved to offer the necessary tools as well as proved to not have technical problems, issues or undeveloped necessary tools. In other words, Intralinks is definetly a powerful option to keep a virtual dataroom when dealing with diferente counterparties.

Cons

Intralinks is definetly not the most friendly option in the market. Although the software is suffice to its purpose, sometimes some users from other counterparties showed some difficulties when dealing with the platform. This was not a serious issue and every counterparty was able to deal with it, but some users had some troubles.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Intralinks VDRPro logo

Intralinks VDRPro

Avoid Intralinks at all costs!

Reviewed 2 years ago

The initial experience: Dated, complicated and clunky interface and setup process. Setting up a virtual data room shouldn't be so complicated. Ongoing bugs required frequent communication with Intralinks support. The time that should have been spent on document gathering and uploading was spent trying to get answers, help, and issues resolved. Managing Intralinks became a full-time job. Training...

Pros

Unfortunatley, our experience with both Intralinks product and customer support were so negative we can't offer up a single 'Pro' to using Intralinks.

Cons

What a horrible experience. The due diligence process is stressful enough -- Intralinks totally compounded this stress. We encountered bugs, clunky, and unnecessarily complicated user interface for both administrators and users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Firmex Virtual Data Room logo

Firmex Virtual Data Room

Firmex - Tradelogiq Review

Reviewed 3 months ago

Honestly this is the best data room I have used to date. I can’t believe intralinks is so big and yet their vdr is horrendous. I’m genuinely shocked by the lack of user friendliness of other data rooms, and the lack of permissioning options elsewhere. Firmex has the best permissioning and security features available.

Pros

Honestly the management of users and permissioning is really easy. Also the interface is intuitive. Intralinks is GARBAGE. I’m currently using intralinks on another deal it is impossible to permission users effectively.

Cons

I think maybe you could have alternative pricing schemes for deals that get delayed or have a regulatory component. This happened to us and our vdr needed to be used for much longer than originally intended. In any case more pricing options could have been useful.

Vendor response

Thanks for the positive feedback, especially in comparison to one of our competitors which you are currently using. As for alternative pricing, we offer a fixed pricing, we try to accommodate our clients based on their needs. I would be happy to discuss with you how this particular example turned out price wise and what we can work on going forward. My contact information is james.lehuquet@firmex.com. Thanks again and I look forward to connecting. - James Le Huquet, Director of Sales