Intralinks VDRPro vs Firmex Virtual Data Room Comparison

Control and monitoring access to users was useful

Bulk upload of folders was not possible

AI based redacting, intuitive Q&A tool, flexible pricing

could be more intuitive at all, lower level of complexity for smaller deals could be helpful

The ability to share data with partners is definitely this software's biggest positive, everything can be organized very well and accessed easily. The fact that it is intuitive and easy to use is a big plus as well.

Although not really the fault of Intralinks, sometimes large projects can find itself having a tremendously messy dataroom with duplicate files and a lack of organization if it isn't set up correctly. Sometimes, setting it up in the first place can be challenging.

Lower end in terms of cost relative to other providers including ansarada. Service and support team are helpful and good natured

Often issues which slow down my use of the data room, eg. everytime I logon, I'm required to click disable Flash and even with following the instructions, my chrome browser does not easily remove the prompt, whereas no other data room I've used has required flash to be enabled. Other issues include Q&A - not being able to assign questions with comments and downloading an index (text did not come out for file names) which was ridiculous

Intralinks has all the tools needed in order to keep a trustworthy virtual dataroom. During the usage of the software with countless counterparties in various transactions, Intralinks proved to offer the necessary tools as well as proved to not have technical problems, issues or undeveloped necessary tools. In other words, Intralinks is definetly a powerful option to keep a virtual dataroom when dealing with diferente counterparties.

Intralinks is definetly not the most friendly option in the market. Although the software is suffice to its purpose, sometimes some users from other counterparties showed some difficulties when dealing with the platform. This was not a serious issue and every counterparty was able to deal with it, but some users had some troubles.

Unfortunatley, our experience with both Intralinks product and customer support were so negative we can't offer up a single 'Pro' to using Intralinks.

What a horrible experience. The due diligence process is stressful enough -- Intralinks totally compounded this stress. We encountered bugs, clunky, and unnecessarily complicated user interface for both administrators and users.

Honestly the management of users and permissioning is really easy. Also the interface is intuitive. Intralinks is GARBAGE. I’m currently using intralinks on another deal it is impossible to permission users effectively.

I think maybe you could have alternative pricing schemes for deals that get delayed or have a regulatory component. This happened to us and our vdr needed to be used for much longer than originally intended. In any case more pricing options could have been useful.

Thanks for the positive feedback, especially in comparison to one of our competitors which you are currently using. As for alternative pricing, we offer a fixed pricing, we try to accommodate our clients based on their needs. I would be happy to discuss with you how this particular example turned out price wise and what we can work on going forward. My contact information is james.lehuquet@firmex.com. Thanks again and I look forward to connecting. - James Le Huquet, Director of Sales