All categories

Learn why GetApp is free

Jive vs AnswerHub Comparison

Overview

Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure...

AnswerHub is an enterprise developer relations software for building custom privately or publicly facing communities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

(43)

5

4

3

2

1

14

18

7

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.1

(32)

5

4

3

2

1

11

15

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Jive is very friendly to use and it is so easy to use. The customer representatives do a very good job.
We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent.
Great place to keep up to date info. Our department has a very organized space full of great resources that we can direct employees to.

Pros

It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.
Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.
Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.

Cons

Overall experience with Jive has been horrible. I wouldn't recommend this company to my worst enemies.
Lack of development with no major features for years. SImple expected features not native such as polls.
The Customer Service/Support team is pretty bad to put it lightly.

Cons

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.
Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.
Managing spammers is not ideal. But same goes for many other similar products.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features48
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Application Integration
  • Automatic Notifications
  • Calendar Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Custom Development
  • Customizable Branding
  • Data Import/Export
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Event Management
  • Forum / Discussion Board
  • Gamification
  • HR Management
  • Ideation
  • Inbox Management
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Language
  • Office Directory
  • Online Forums
  • Performance Reports
  • Permission Management
  • Reporting & Statistics
  • Rewards Management
  • Rich Text Editor
  • Role-Based Permissions
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Software Development Kit
  • Subscription Management
  • Task Management
  • Third Party Integration
  • Trend Analysis
  • Video Management
  • Video Streaming
  • Video Support
  • Visual Analytics
  • Web Analytics
  • Total features23
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Application Integration
  • Automatic Notifications
  • Calendar Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Custom Development
  • Customizable Branding
  • Data Import/Export
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Event Management
  • Forum / Discussion Board
  • Gamification
  • HR Management
  • Ideation
  • Inbox Management
  • Knowledge Base Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Language
  • Office Directory
  • Online Forums
  • Performance Reports
  • Permission Management
  • Reporting & Statistics
  • Rewards Management
  • Rich Text Editor
  • Role-Based Permissions
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Software Development Kit
  • Subscription Management
  • Task Management
  • Third Party Integration
  • Trend Analysis
  • Video Management
  • Video Streaming
  • Video Support
  • Visual Analytics
  • Web Analytics

Integrations

  • Total integrations42
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations2
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Jive vs. AnswerHub

See how Jive and AnswerHub stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.