Jive vs Capture Comparison

Overview

Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure...

Capture is a sales person's best friend. Capture allows users to parse single or multiple contacts from any structured or...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$225.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

(43)

5

4

3

2

1

14

18

7

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.0

(35)

5

4

3

2

1

12

14

8

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Jive is very friendly to use and it is so easy to use. The customer representatives do a very good job.
We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent.
Great place to keep up to date info. Our department has a very organized space full of great resources that we can direct employees to.

Pros

Love it, I use it everyday. Very easy to maneuver through - just wish it could be more accurate at some times.
I think it's great for overall business, would definitely recommend using it to other friends in sales and other organizations.
I love the ease of use to find contact data on my target prospects then how I’m quickly able to get them into Salesforce.

Cons

Overall experience with Jive has been horrible. I wouldn't recommend this company to my worst enemies.
Lack of development with no major features for years. SImple expected features not native such as polls.
The desktop app UI was buggy. Audio was frequently missing on one or both sides of the call.

Cons

Now I can do it in 3-5 minutes... with no data errors. For a salesperson, this is a must-have program.
When capturing this is not recognised and has to be changed manually. For France there are similar problems.
I had several problems with importing leads from a particular website which is this one [SENSITIVE CONTENT HIDDEN.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features48
  • @mentions
  • API
  • Activity Dashboard
  • Application Integration
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Duplicate Detection
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Event Management
  • Forum / Discussion Board
  • HR Management
  • Inbox Management
  • Lead Capture
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Language
  • Office Directory
  • Online Forums
  • Performance Reports
  • Reporting & Statistics
  • Rewards Management
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Subscription Management
  • Task Management
  • Third Party Integration
  • Trend Analysis
  • Video Management
  • Video Streaming
  • Video Support
  • Visual Analytics
  • Total features6
  • @mentions
  • API
  • Activity Dashboard
  • Application Integration
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Duplicate Detection
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Event Management
  • Forum / Discussion Board
  • HR Management
  • Inbox Management
  • Lead Capture
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Language
  • Office Directory
  • Online Forums
  • Performance Reports
  • Reporting & Statistics
  • Rewards Management
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Subscription Management
  • Task Management
  • Third Party Integration
  • Trend Analysis
  • Video Management
  • Video Streaming
  • Video Support
  • Visual Analytics

Integrations

  • Total integrations43
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations16
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Jive

Jive is very helpful but sometimes you are kept on hold while the issue is being researched.

Reviewed 2 years ago

Ability to change messages and have calls picked up on cell phones.

Pros

Jive is very friendly to use and it is so easy to use. The customer representatives do a very good job.

Cons

The ability to block robo call list should have more capacity to capture calls that you do not wish to receive.

Jive vs. Capture

See how Jive and Capture stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.