Jive vs EpicCare Comparison

Overview

Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure...

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

(43)

5

4

3

2

1

14

18

7

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

5

4

3

2

1

118

74

20

5

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Jive is very friendly to use and it is so easy to use. The customer representatives do a very good job.
We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent.
Great place to keep up to date info. Our department has a very organized space full of great resources that we can direct employees to.

Pros

I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
Epic is by far the best EMR out there, but really that is not saying much. It does have some great functionality, and is user friendly after awhile.
There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.

Cons

Overall experience with Jive has been horrible. I wouldn't recommend this company to my worst enemies.
Lack of development with no major features for years. SImple expected features not native such as polls.
The desktop app UI was buggy. Audio was frequently missing on one or both sides of the call.

Cons

It can be difficult to change an order and often I will need to cancel an order and replace it. It's difficult to view scanned media as it will close when you try to compare it to charted data.
This can be confusing from a training and operations perspective (e.g. "I was told to do it differently," "My provider prefers it a different way").
Too many icons/tabs on the page, and it is difficult to navigate. Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features48
  • @mentions
  • API
  • Activity Dashboard
  • Application Integration
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Case Management
  • Charting
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Contact Database
  • Data Import/Export
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Estimating
  • Event Management
  • Financial Analysis
  • Financial Management
  • Forum / Discussion Board
  • HIPAA Compliance
  • HR Management
  • IVR / Voice Recognition
  • Inbox Management
  • Instant Messaging
  • Microsoft Outlook Integration
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Office Directory
  • Online Forums
  • Partner Portal
  • Performance Reports
  • Predictive Analytics
  • Recruitment Management
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • SOAP notes
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Subscription Management
  • Task Management
  • Third Party Integration
  • Trend Analysis
  • User Management
  • Video Management
  • Video Streaming
  • Video Support
  • Visual Analytics
  • Workflow Management
  • Total features24
  • @mentions
  • API
  • Activity Dashboard
  • Application Integration
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Case Management
  • Charting
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Contact Database
  • Data Import/Export
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Estimating
  • Event Management
  • Financial Analysis
  • Financial Management
  • Forum / Discussion Board
  • HIPAA Compliance
  • HR Management
  • IVR / Voice Recognition
  • Inbox Management
  • Instant Messaging
  • Microsoft Outlook Integration
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Office Directory
  • Online Forums
  • Partner Portal
  • Performance Reports
  • Predictive Analytics
  • Recruitment Management
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • SOAP notes
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Subscription Management
  • Task Management
  • Third Party Integration
  • Trend Analysis
  • User Management
  • Video Management
  • Video Streaming
  • Video Support
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations43
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations6
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Jive vs. EpicCare

See how Jive and EpicCare stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.