Jive vs Vivocha Comparison

Overview

Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure...

Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$52.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

(43)

5

4

3

2

1

14

18

7

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.5

(2)

5

4

3

2

1

1

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Jive is very friendly to use and it is so easy to use. The customer representatives do a very good job.
We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent.
Great place to keep up to date info. Our department has a very organized space full of great resources that we can direct employees to.

Pros

Cons

Overall experience with Jive has been horrible. I wouldn't recommend this company to my worst enemies.
Lack of development with no major features for years. SImple expected features not native such as polls.
The desktop app UI was buggy. Audio was frequently missing on one or both sides of the call.

Cons

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features48
  • @mentions
  • API
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • Calendar Management
  • Call Recording
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Data Import/Export
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Event Management
  • Event Triggered Actions
  • File Transfer
  • Forum / Discussion Board
  • Geolocation
  • HR Management
  • Inbox Management
  • Instant Messaging
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Office Directory
  • Online Forums
  • Performance Reports
  • Real Time Updates
  • Reporting & Statistics
  • Rewards Management
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Subscription Management
  • Task Management
  • Third Party Integration
  • Trend Analysis
  • Two-Way Audio & Video
  • Video Management
  • Video Streaming
  • Video Support
  • Visual Analytics
  • Total features24
  • @mentions
  • API
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • Calendar Management
  • Call Recording
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Data Import/Export
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Email Integration
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Event Management
  • Event Triggered Actions
  • File Transfer
  • Forum / Discussion Board
  • Geolocation
  • HR Management
  • Inbox Management
  • Instant Messaging
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Office Directory
  • Online Forums
  • Performance Reports
  • Real Time Updates
  • Reporting & Statistics
  • Rewards Management
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Subscription Management
  • Task Management
  • Third Party Integration
  • Trend Analysis
  • Two-Way Audio & Video
  • Video Management
  • Video Streaming
  • Video Support
  • Visual Analytics

Integrations

  • Total integrations42
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations15
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Jive vs. Vivocha

See how Jive and Vivocha stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.