Jive Features

Jive

Interactive intranet and collaboration hub for business.

3.93/5 (43 reviews)

Jive Feature Summary

  • 3rd party integrations with Office, SharePoint, Salesforce
  • Activity streams
  • Advanced gamification module
  • Ask questions and give feedback
  • Create company blogs
  • Department specific portams
  • Detailed user communication activity data
  • Document collaboration
  • Employee directory
  • Enterprise social network
  • Enterprise-wide content and people search
  • Impact metrics
  • Jive inbox for all streams incl. Facebook, Chatter, Yammer
  • Post demo videos
  • Post onboarding and benefits info
  • Real-time chat and private messaging
  • Reporting and performance insights
  • Shared communication portal
  • Smart recommendations
  • Task management
  • Twitter

Competitor Feature Comparison

@mentions
API
Access Control
Active Directory Integration
Activity Dashboard
Application Integration
Automatic Notifications
Calendar Management
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Contact Database
Content Filter
Content Library
Customizable Branding
Data Import
Data Import/Export
Desktop Notifications
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Email Notifications
Email Templates
Employee Communities
Employee Database
Employee Onboarding
Employee Portal
Employee Profile
Employee Reward Programs
Engagement Analytics
Event Management
Forum / Discussion Board
HR Management
Inbox Management
Instant Messaging
Knowledge Base Management
Microsoft Outlook Integration
Mobile Integration
Multi-Language
Multi-Location
Multiple User Accounts
Office Directory
Online Forums
Performance Reports
Real Time Notifications
Real Time Updates
Reporting & Statistics
Rewards Management
Role Management
Role-Based Permissions
Search Functionality
Secure Data Storage
Secure Login
Self Service Portal
Sentiment Analysis
Single Sign On
Social Media Integration
Subscription Management
Surveys & Feedback
Tagging
Task Management
Third Party Integration
Trend Analysis
Usage Tracking
Video Management
Video Streaming
Video Support
Visual Analytics
Visit WebsiteCompare App
@mentions
API
Access Control
Active Directory Integration
Activity Dashboard
Application Integration
Automatic Notifications
Calendar Management
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Contact Database
Content Filter
Content Library
Customizable Branding
Data Import
Data Import/Export
Desktop Notifications
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Email Notifications
Email Templates
Employee Communities
Employee Database
Employee Onboarding
Employee Portal
Employee Profile
Employee Reward Programs
Engagement Analytics
Event Management
Forum / Discussion Board
HR Management
Inbox Management
Instant Messaging
Knowledge Base Management
Microsoft Outlook Integration
Mobile Integration
Multi-Language
Multi-Location
Multiple User Accounts
Office Directory
Online Forums
Performance Reports
Real Time Notifications
Real Time Updates
Reporting & Statistics
Rewards Management
Role Management
Role-Based Permissions
Search Functionality
Secure Data Storage
Secure Login
Self Service Portal
Sentiment Analysis
Single Sign On
Social Media Integration
Subscription Management
Surveys & Feedback
Tagging
Task Management
Third Party Integration
Trend Analysis
Usage Tracking
Video Management
Video Streaming
Video Support
Visual Analytics
Visit WebsiteCompare App
@mentions
API
Access Control
Active Directory Integration
Activity Dashboard
Application Integration
Automatic Notifications
Calendar Management
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Contact Database
Content Filter
Content Library
Customizable Branding
Data Import
Data Import/Export
Desktop Notifications
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Email Notifications
Email Templates
Employee Communities
Employee Database
Employee Onboarding
Employee Portal
Employee Profile
Employee Reward Programs
Engagement Analytics
Event Management
Forum / Discussion Board
HR Management
Inbox Management
Instant Messaging
Knowledge Base Management
Microsoft Outlook Integration
Mobile Integration
Multi-Language
Multi-Location
Multiple User Accounts
Office Directory
Online Forums
Performance Reports
Real Time Notifications
Real Time Updates
Reporting & Statistics
Rewards Management
Role Management
Role-Based Permissions
Search Functionality
Secure Data Storage
Secure Login
Self Service Portal
Sentiment Analysis
Single Sign On
Social Media Integration
Subscription Management
Surveys & Feedback
Tagging
Task Management
Third Party Integration
Trend Analysis
Usage Tracking
Video Management
Video Streaming
Video Support
Visual Analytics
Visit WebsiteCompare App

Mobile apps

iOS App


22 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


172 reviews

Jive Feature Reviews

25 reviewers had the following to say about Jive's features:

Anonymous
(Logistics and Supply Chain company, 501-1000 employees)

OK product let down by weak features & poor support

2020-08-16

Poor account management, poor support.

Pros

Excellent Office integration for file control

Cons

Very little third party add-in support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Cami Krech

Good product, and great customer service

2016-12-09

They do have their downfalls in their search, however.

Pros

3rd party company varieties to add-on, UI, and customer service

Cons

Search engine

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Jive

Jive software can be used in different ways from marketing, content sharing, e-commerce, etc. Their software is very versatile.

Source: Capterra
Helpful?   Yes   No
Read more
Abiola Ademosu

Social network styled interaction.

2018-07-04

Pros

Jive provides my organization with a social network styled platform where employees can interact and collaborate outside emails.

Cons

The Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Quoc Hoang

Great For Connection With Other Co-Workers, But Has Its Faults

2016-10-05

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization.

Pros

Social Collaboration

Cons

Managing Documents

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Good tool for intranet site or internal wiki

2017-12-15

Improved collaboration, and once it had been adopted widely across the company, the internal site we built using it became a must-visit destination each day because it made it easy to quickly see what's going on around our large company.

Pros

Used for an internal company site, Jive is a simple, user-friendly tool to allow employees to easily collaborate and communicate in their work and other initiatives.

Cons

There is not much to dislike once you get used to it, which doesn't take long. The only place in which I've found it can be a little buggy is my personal feed of updates I'm following in my inbox, which does not always mark items as read when I want it to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Doesn't work well with code standards and poor document preview

2018-05-07

It is one of the worst tools I have used in 20 years.

Pros

Simple tools for create a blog post, discussion, upload a document are offered through the UI, but that's where the Pros end.

Cons

Simple upfront UI compromises most everything else.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Juan Navarro

It has some functionalities that are good but in general I'm still struggling to adopt it

2018-08-10

Pros

The file sharing and types of file you can upload is good, for example pdf files can be viewed directly in the page without downloading it, the control of groups and content it can be created per section and security for it is good.

Cons

The mobile app is not friendly, comparing it with other major players there are lots of missing features, is not easy to use sometimes.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Denis White

Comprehensive excellence.

2018-10-03

I am CEO (owner) of a creative solutions development and process management company.

Pros

Quick and easy contract (service) purchase and install.

Cons

It seems odd to have desktop phones after 100 percent service via individual hand held phones. JIVE, however, solves that issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
John Klein

Hated it

2017-09-15

Pros

Gamification encouraged users to share knowledge for a while, provided a central knowledge base too.

Cons

Search wasn't useful, hard to find info in it.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
Solution Architect (Insurance company, 501-1000 employees)
Verified Reviewer

A super wiki in a social media cloak.

2018-06-29

Pros

When I started using this I saw the fact that you could link anything to anything from a search function. e.g.

Cons

At the time when I was using the default space/area setting was the social media one where I found having a document opening in the first-page work much better for most people.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Ben Bowman

Potential

2017-08-28

Pros

Enabled use away from the office and made it easy to be able to call between staff members.

Cons

The remote phone feature worked great sometimes and not on others

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Quoc Hoang

Great For Connection With Other Co-Workers, But Has Its Faults

2016-10-05

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Knowledge Manager (Computer Software company, 51-200 employees)
Verified Reviewer

Overall a good product but could use better customer service.

2017-12-28

Pros

Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure.

Cons

When we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
Read more
Krishna Teja Nujella

Good tool

2018-05-10

Pros

Best for documenting things table and code highlighting Formatting is good.

Cons

Support for text-based feature for modification and writing docs easily like .md

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wolf Weisz

Good value but could use work

2019-10-08

We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal.

Pros

As far as call quality goes, it has been great. Very consistent. Have not had any issues with it. Pretty intuitive to use.

Cons

I wish I had quick and easy visibility as to when I'm connected or disconnected.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
L3 Support Engineer and Service Management (Telecommunications company, 10001+ employees)
Verified Reviewer

good for collaboration

2019-11-29

Pros

can connect and collaborate with my team and other teams easily and build central location to search for any knowledge base we need.

Cons

some adding and plugins has issues and not working as expected, the middleware servers for the addons are not stable

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Sr. Analsyst - Policy and Planning (Government Administration company, 1001-5000 employees)
Verified Reviewer

Quirky and not intuitive user interface

2017-10-18

Cons

Clunky, quirky, user interface navigation is really not intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Julia Brooks

Decent but needs newer, more exciting features

2018-11-20

Pros

Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.

Cons

The product leans too much on users' ability to code HTML/CSS. To make your intranet pages pop and look professional, it shouldn't require jumping through so many hoops. They should have more responsive widgets built into the platform because the front-end usually ends up being well organized but a bit one dimensional. Would be nice if it were set up similarly to Wordpress.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Don Charlton

Horrific Customer Support!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2019-03-08

On a scal of 1-10 a 1.

Pros

Basic functionality is acceptable.

Cons

Customer support horrendous!! You are forced to enter a support ticket , whereby some tech decides if they think your issue is critical or not then you hear back from a rep a week later and they offer to schedule an appointment to discuss your issue a week later.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Lenore Brown

Great use for an internal employee community

2017-05-16

Pros

I like the tagging and categorization features, as well as the rotating carousel widget to feature important spaces or content.

Cons

It is rather easy for there to be too much content, and it's not always easy to find and update out-of-date content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Carlton L

Jive is awesome!

2016-10-06

Social collaboration makes everything so much better.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Bassem Almuti

Jive - Work in Progress

2018-06-27

Pros

Jive offers our firm an easy and convenient means of communication, documentation, and support.

Cons

It does also require some thought on the creator's behalf as to how to provide easy access to the users.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Alyssa Kertesz

Great Value for all the features!

2018-09-20

Pros

-The dashboard is easy to navigate -Onboarding was very straight forward -Sales team was great and very accommodating -Spam protection!

Cons

-Took a few days to fix a problem with my sign up, and needed to be passed to 2 other people to fix it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sasha Olson

Jump, Jive, and ...

2016-10-12

I find all the functionalities and features to be very welcoming, easy to use, and not cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jyostna Seelam

Jive has always been a wonderful experiences mainly with its easy UI

2017-11-02

upgrade opportunity

Pros

-Business teams best friend -Graphs and UI looks great and easily adaptable - Lot of new features and ease of use

Cons

-Pretty less cons , some times getting the support (exact) took time, otherwise great product at handy use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more