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Jive Logo

Jive

4.0
(48)

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Interactive intranet and collaboration hub for business.

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(15)

Jive Features

Features Summary

Functionality

4.1

/5

48

Total features

84

12 categories

Jive features

@mentions
API
Action Management
Activity Dashboard
Activity/News Feed
Alerts/Notifications
Benchmarking
Blogs

Common features of Collaboration software

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Assignment Management
Brainstorming

Screenshots

Contenders comparison

Functionality

4.1

/5

48

Price starts from

ic-pricetag

No pricing info

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Total Features

84

Unique features

  • Employee Photos

  • Knowledge Management

  • Negative Feedback Management

  • Online Forums

Functionality

4.6

/5

26.8K

Price starts from

6

/user

Per month

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Total Features

29

Features in Common

15

Unique features

  • Real Time Synchronization

  • Offline Access

  • Data Storage Management

  • Access Controls/Permissions

Functionality

4.6

/5

22.8K

Price starts from

6.67

/user

Per month

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Total Features

80

Features in Common

29

Unique features

  • For Sales Teams/Organizations

  • Multi-User Collaboration

  • Workflow Management

  • Notes Management

Common Jive comparisons

Reviewers who mentioned features said:

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Abiola A.

Consumer Goods,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Social network styled interaction.

Reviewed 5 years ago
Pros

Jive provides my organization with a social network styled platform where employees can interact and collaborate outside emails. It is completely mobile ,therefore I am able to use Jive while on the move to follow current company news , access my Jive inbox and manage all of my communications , while also being able to create and share documents.

Cons

The Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.

AR
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Verified reviewer

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Overall a good product but could use better customer service.

Reviewed 5 years ago
Pros

The UX/UI for the end user is very good. I conduct training for all of our new hires and they find it easy to use and navigate. Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure. The free mobile app functions as a great extension of the web app. They seem to be on the verge of greatness in terms of fine-tuning what they current offer and expanding into new features.

Cons

When we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.

AR
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Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good tool for intranet site or internal wiki

Reviewed 5 years ago

Improved collaboration, and once it had been adopted widely across the company, the internal site we built using it became a must-visit destination each day because it made it easy to quickly see what's going on around our large company.

Pros

Used for an internal company site, Jive is a simple, user-friendly tool to allow employees to easily collaborate and communicate in their work and other initiatives. I've also found it's very handy for the sharing of documents, and the ability to limit visibility of those documents where necessary is a definite plus.

Cons

There is not much to dislike once you get used to it, which doesn't take long. The only place in which I've found it can be a little buggy is my personal feed of updates I'm following in my inbox, which does not always mark items as read when I want it to.

AR
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Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Needs Tons of Governance

Reviewed 4 years ago

A lot of the issues with this system may be experienced with most intranet services of its kind, but it's important to keep in mind. If you're going to implement Jive, especially at a large enterprise, it's important to have strong governance rules from the start regarding versioning of content, and who is allowed to upload content and where. People in my organization frequently complain that it's hard to find what they are looking for.

Pros

It's quite easy to upload content to Jive, and I find it useful for finding individuals in my organization

Cons

This system quickly becomes a mess without proper governance. It's highly open-ended, which can be great, but in a large organization the system can quickly become loaded with content and it's hard to find what you need quickly, and to know if it's up-to-date. I find the alerts a bit clunky as well.

RC
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Ryan C.

Telecommunications, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Jive SIP

Reviewed 4 years ago
Pros

Simple to manage hosted VoIP system, almost no downtime since the time i have signed up, billing remains consistent. I can do just about everything i need to do from the dashboard.

Cons

The Customer Service/Support team is pretty bad to put it lightly. Anytime i've had to put in a support ticket it always takes at least 12 hours to get any kind of response. I've put in a few tickets that could have easily been answered via email, but they insist on calling. If I wanted to talk to the support team, i would have called them instead of emailing. If that isn't bad enough, most of the time you have to go through 3 or 4 different people before you get to someone that can actually help you.

AR
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Verified reviewer

Logistics and Supply Chain, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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OK product let down by weak features & poor support

Reviewed 2 years ago

Poor account management, poor support.

Pros

Good search function. Well laid out structure. Excellent Office integration for file control

Cons

terrible support. Extracting data is hard/slow. Lack of development with no major features for years. SImple expected features not native such as polls. Very little third party add-in support

JB
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Jordan B.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredible, but a bit pricey as a solution

Reviewed 8 months ago

Incredible, we communicate better and I was able to now make my team's efficiency a lot better without having to manually route calls.

Pros

I am able to communicate and control our internal voip system masterfully.

Cons

It had a bit of a learning curve setting it up and is not user friendly when assigning user permissions

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Cami K.

Apparel & Fashion, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good product, and great customer service

Reviewed 6 years ago

There are always wants when it comes to customized software, but most companies just write you off when you have met your budget or end of a contract. Jive customer service is second to Sauce Labs for listening to the customer. They joke around with you and become a friendly customer service. Their software is like a company Facebook for our corporate account. It's a social place where we can share...

Pros

3rd party company varieties to add-on, UI, and customer service

Cons

Search engine

AR
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Verified reviewer

Insurance, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A super wiki in a social media cloak.

Reviewed 5 years ago
Pros

When I started using this I saw the fact that you could link anything to anything from a search function. e.g. Post a blog and in their link it to a page for from a page link to a discussion. Then with the outlook plugin, you could have discussions directly from outlook and it had nice integration with word and excel.

Cons

At the time when I was using the default space/area setting was the social media one where I found having a document opening in the first-page work much better for most people.

BA
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Bassem A.

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Jive - Work in Progress

Reviewed 5 years ago
Pros

Jive offers our firm an easy and convenient means of communication, documentation, and support. The platform has a lot of different features for page setups.

Cons

It does require a bit of a learning curve to put the website together. It does also require some thought on the creator's behalf as to how to provide easy access to the users.

QH
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Quoc H.

Computer Software, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great For Connection With Other Co-Workers, But Has Its Faults

Reviewed 6 years ago

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization. However, it has its faults. It is not great for managing documents, and I wish there was a way to force co-workers to subscribe to the space.

Pros

Social Collaboration

Cons

Managing Documents

AR
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Verified reviewer

Telecommunications, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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good for collaboration

Reviewed 3 years ago
Pros

can connect and collaborate with my team and other teams easily and build central location to search for any knowledge base we need.

Cons

some adding and plugins has issues and not working as expected, the middleware servers for the addons are not stable

DW
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Denis W.

1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Comprehensive excellence.

Reviewed 4 years ago

I am CEO (owner) of a creative solutions development and process management company. Our primary phone service is hand held. JIVE provides continuity in our professional communications providing consistent client communication 24 x 7.

Pros

Quick and easy contract (service) purchase and install. Reasonable pricing cost. Multiple phone equipment options (purchased separately with Jive) for multiple office locations. Desktop equipment is excellent with perfect connectivity and sound quality. Any questions we have raised are answered professionally and quickly.

Cons

It seems odd to have desktop phones after 100 percent service via individual hand held phones. JIVE, however, solves that issue.

BB
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Ben B.

Telecommunications, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Potential

Reviewed 5 years ago
Pros

Enabled use away from the office and made it easy to be able to call between staff members. Forwarding phones at click of a button

Cons

Reporting features werent fantastic on call duration and to what numbers.. The remote phone feature worked great sometimes and not on others

JN
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Juan N.

Computer Software, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It has some functionalities that are good but in general I'm still struggling to adopt it

Reviewed 4 years ago
Pros

The file sharing and types of file you can upload is good, for example pdf files can be viewed directly in the page without downloading it, the control of groups and content it can be created per section and security for it is good.

Cons

The mobile app is not friendly, comparing it with other major players there are lots of missing features, is not easy to use sometimes. I did not like it very much.

AR
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Verified reviewer

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Doesn't work well with code standards and poor document preview

Reviewed 5 years ago

None, truly. It is one of the worst tools I have used in 20 years.

Pros

The one thing Jive does well is offer very simple tools to folks who don't know how to use the internet. Simple tools for create a blog post, discussion, upload a document are offered through the UI, but that's where the Pros end.

Cons

Simple upfront UI compromises most everything else. For example, adding a link to a page, even if you go to HTML and add the code to pop it in a new window, Jive strips it out. Styling on the backend vs front end is a mess. Documents uploaded show a "preview" which in many cases display the wrong fonts and mess up the design. For all the standard web tech available and alternate tools that solve all these problems, Jive should be avoided.

AK
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Alyssa K.

1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Value for all the features!

Reviewed 4 years ago
Pros

-The dashboard is easy to navigate -Onboarding was very straight forward -Sales team was great and very accommodating -Spam protection! -Got to keep my numbers from other company

Cons

-Took a few days to fix a problem with my sign up, and needed to be passed to 2 other people to fix it.

JK
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John K.

Computer Software, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Hated it

Reviewed 5 years ago
Pros

Gamification encouraged users to share knowledge for a while, provided a central knowledge base too.

Cons

Search wasn't useful, hard to find info in it. Interface is a little confusing and could be frustrating.

SO
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Sasha O.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Jump, Jive, and ...

Reviewed 6 years ago

I enjoy using Jive at my company. I find all the functionalities and features to be very welcoming, easy to use, and not cumbersome. Also, I feel if there is something we want to do, it is possible. There is not a lot of limitations, which makes it a great fit for my company. Also enjoy the ability to use social tools inside the program. Makes it quite appealing to millenials!

Pros

No pros were added to this review

Cons

No cons were added to this review

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Glen Elvis M.

Information Technology and Services, 5,001-10,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A good intranet solution

Reviewed a year ago
Pros

Jive is a very good intranet solution. It has a lot of customizations and options for LDAP and advanced user sync. This makes auto provisioning on new users based on AD/SSO easy. The customization options gives you high level of flexibility. The tiles provided are good

Cons

The extensions and plugins needs to improve. Tile customization in vanilla is very less. The complicated architecture of the product makes it difficult to configure. Limited access to company administrators on the hosted and cloud models

AR
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Verified reviewer

Government Administration, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Quirky and not intuitive user interface

Reviewed 5 years ago
Pros

No pros were added to this review

Cons

Clunky, quirky, user interface navigation is really not intuitive. Hard to download files, hard to move a file, elements are named differently so a "folder" is a "category" and you can not nest them. "Move" does not move a file in a space only to other spaces. Most users try it then quit due to high learning curve and quirkiness.

QH
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Quoc H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great For Connection With Other Co-Workers, But Has Its Faults

Reviewed 6 years ago

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization. However, it has its faults. It is not great for managing documents, and I wish there was a way to force co-workers to subscribe to the space.

Pros

No pros were added to this review

Cons

No cons were added to this review

CL
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Carlton L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Jive is awesome!

Reviewed 6 years ago

Social collaboration makes everything so much better. Eliminates 75% of email and missed information.

Pros

No pros were added to this review

Cons

No cons were added to this review