Jive Features

Jive

Interactive intranet and collaboration hub for business.

3.93/5 (43 reviews)

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Action Management
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Benchmarking
Blogs
Brainstorming
Calendar Management
Calendar Sync
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Contact Database
Contact Management
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Data Security
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Email Management
Email Templates
Employee Activity Monitoring
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Employee Recognition
Employee Reward Programs
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Sharing
File Transfer
Filtering
Forum / Discussion Board
Goal Management
Group Management
Knowledge Base Management
Knowledge Management
Live Chat
Meeting Management
Mobile Access
Mobile Alerts
Multi-Language
Negative Feedback Management
Newsletter Management
Online Forums
Performance Metrics
Personalization
Policy Management
Private Network
Progress Tracking
Project Management
Pulse Surveys
Real Time Analytics
Real Time Data
Real Time Editing
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Screen Sharing
Search/Filter
Secure Data Storage
Self Service Portal
Sentiment Analysis
Single Sign On
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Third Party Integrations
To-Do List
Transcripts/Chat History
Unified Directory
User Management
Version Control
Video Conferencing
Visual Analytics
Wiki
Learn moreCompare App
@mentions
API
Access Controls/Permissions
Action Management
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Benchmarking
Blogs
Brainstorming
Calendar Management
Calendar Sync
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Contact Database
Contact Management
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Data Security
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Email Management
Email Templates
Employee Activity Monitoring
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Employee Recognition
Employee Reward Programs
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Sharing
File Transfer
Filtering
Forum / Discussion Board
Goal Management
Group Management
Knowledge Base Management
Knowledge Management
Live Chat
Meeting Management
Mobile Access
Mobile Alerts
Multi-Language
Negative Feedback Management
Newsletter Management
Online Forums
Performance Metrics
Personalization
Policy Management
Private Network
Progress Tracking
Project Management
Pulse Surveys
Real Time Analytics
Real Time Data
Real Time Editing
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Screen Sharing
Search/Filter
Secure Data Storage
Self Service Portal
Sentiment Analysis
Single Sign On
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Third Party Integrations
To-Do List
Transcripts/Chat History
Unified Directory
User Management
Version Control
Video Conferencing
Visual Analytics
Wiki
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Action Management
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Benchmarking
Blogs
Brainstorming
Calendar Management
Calendar Sync
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Contact Database
Contact Management
Content Library
Content Management
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Data Security
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Email Management
Email Templates
Employee Activity Monitoring
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Employee Recognition
Employee Reward Programs
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
File Sharing
File Transfer
Filtering
Forum / Discussion Board
Goal Management
Group Management
Knowledge Base Management
Knowledge Management
Live Chat
Meeting Management
Mobile Access
Mobile Alerts
Multi-Language
Negative Feedback Management
Newsletter Management
Online Forums
Performance Metrics
Personalization
Policy Management
Private Network
Progress Tracking
Project Management
Pulse Surveys
Real Time Analytics
Real Time Data
Real Time Editing
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Screen Sharing
Search/Filter
Secure Data Storage
Self Service Portal
Sentiment Analysis
Single Sign On
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Third Party Integrations
To-Do List
Transcripts/Chat History
Unified Directory
User Management
Version Control
Video Conferencing
Visual Analytics
Wiki
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Mobile apps

iOS App


25 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


192 reviews

Jive Feature Reviews

25 reviewers had the following to say about Jive's features:

Anonymous
(Logistics and Supply Chain company, 501-1000 employees)

OK product let down by weak features & poor support

2020-08-16

Poor account management, poor support.

Pros

Excellent Office integration for file control

Cons

Very little third party add-in support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Cami K.

Good product, and great customer service

2016-12-09

They do have their downfalls in their search, however.

Pros

3rd party company varieties to add-on, UI, and customer service

Cons

Search engine

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Jive

Jive software can be used in different ways from marketing, content sharing, e-commerce, etc. Their software is very versatile.

Source: Capterra
Helpful?   Yes   No
Read more
Juan N.

It has some functionalities that are good but in general I'm still struggling to adopt it

2018-08-10

Pros

The file sharing and types of file you can upload is good, for example pdf files can be viewed directly in the page without downloading it, the control of groups and content it can be created per section and security for it is good.

Cons

The mobile app is not friendly, comparing it with other major players there are lots of missing features, is not easy to use sometimes.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Abiola A.

Social network styled interaction.

2018-07-04

Pros

It is completely mobile ,therefore I am able to use Jive while on the move to follow current company news , access my Jive inbox and manage all of my communications , while also being able to create and share documents.

Cons

The Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Quoc H.

Great For Connection With Other Co-Workers, But Has Its Faults

2016-10-05

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization.

Pros

Social Collaboration

Cons

Managing Documents

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Good tool for intranet site or internal wiki

2017-12-15

Improved collaboration, and once it had been adopted widely across the company, the internal site we built using it became a must-visit destination each day because it made it easy to quickly see what's going on around our large company.

Pros

I've also found it's very handy for the sharing of documents, and the ability to limit visibility of those documents where necessary is a definite plus.

Cons

There is not much to dislike once you get used to it, which doesn't take long. The only place in which I've found it can be a little buggy is my personal feed of updates I'm following in my inbox, which does not always mark items as read when I want it to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Doesn't work well with code standards and poor document preview

2018-05-07

It is one of the worst tools I have used in 20 years.

Pros

Simple tools for create a blog post, discussion, upload a document are offered through the UI, but that's where the Pros end.

Cons

Simple upfront UI compromises most everything else.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Julia B.

Decent but needs newer, more exciting features

2018-11-20

Pros

Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.

Cons

The product leans too much on users' ability to code HTML/CSS. To make your intranet pages pop and look professional, it shouldn't require jumping through so many hoops. They should have more responsive widgets built into the platform because the front-end usually ends up being well organized but a bit one dimensional. Would be nice if it were set up similarly to Wordpress.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
Knowledge Manager (Computer Software company, 51-200 employees)
Verified Reviewer

Overall a good product but could use better customer service.

2017-12-28

Pros

Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure.

Cons

When we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
Read more
Denis W.

Comprehensive excellence.

2018-10-03

I am CEO (owner) of a creative solutions development and process management company.

Pros

Quick and easy contract (service) purchase and install.

Cons

It seems odd to have desktop phones after 100 percent service via individual hand held phones. JIVE, however, solves that issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lenore B.

Great use for an internal employee community

2017-05-16

Pros

I like the tagging and categorization features, as well as the rotating carousel widget to feature important spaces or content.

Cons

It is rather easy for there to be too much content, and it's not always easy to find and update out-of-date content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
John K.

Hated it

2017-09-15

Pros

Gamification encouraged users to share knowledge for a while, provided a central knowledge base too.

Cons

Search wasn't useful, hard to find info in it.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 1001-5000 employees)

Needs Tons of Governance

2018-11-27

If you're going to implement Jive, especially at a large enterprise, it's important to have strong governance rules from the start regarding versioning of content, and who is allowed to upload content and where.

Pros

It's quite easy to upload content to Jive, and I find it useful for finding individuals in my organization

Cons

I find the alerts a bit clunky as well.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Quoc H.

Great For Connection With Other Co-Workers, But Has Its Faults

2016-10-05

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Solution Architect (Insurance company, 501-1000 employees)
Verified Reviewer

A super wiki in a social media cloak.

2018-06-29

Pros

When I started using this I saw the fact that you could link anything to anything from a search function. e.g.

Cons

At the time when I was using the default space/area setting was the social media one where I found having a document opening in the first-page work much better for most people.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Krishna Teja N.

Good tool

2018-05-10

Pros

Best for documenting things table and code highlighting Formatting is good.

Cons

Support for text-based feature for modification and writing docs easily like .md

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben B.

Potential

2017-08-28

Pros

Enabled use away from the office and made it easy to be able to call between staff members.

Cons

The remote phone feature worked great sometimes and not on others

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mariam B.

Not as good as the App

2018-12-21

Pros

Everything I need is somehow here, but the app feels more useful and little added value on the desktop version.

Cons

It might be more with the content than the software, not a lot that I want to spend more than a minute on.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Bassem A.

Jive - Work in Progress

2018-06-27

Pros

Jive offers our firm an easy and convenient means of communication, documentation, and support.

Cons

It does also require some thought on the creator's behalf as to how to provide easy access to the users.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jason H.

Great all-around platform for our employee social network

2016-12-15

It is easy to update and publish content to keep everyone informed.

Rating breakdown

Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Sr. Analsyst - Policy and Planning (Government Administration company, 1001-5000 employees)
Verified Reviewer

Quirky and not intuitive user interface

2017-10-18

Cons

Hard to download files, hard to move a file, elements are named differently so a "folder" is a "category" and you can not nest them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Linda H.

No desktop app

2019-03-07

When calling support, frequent long hold times. When using online support, they refer you to the phone support then end the conversation. Their webinar is geared toward the Admin, no to the user

Pros

It seems to work well for meetings where you want to share audio and video

Cons

Seems cumbersome to send/receive fax but haven't actually used this feature yet as it is not currently available

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Wolf W.

Good value but could use work

2019-10-08

We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal.

Pros

As far as call quality goes, it has been great. Very consistent. Have not had any issues with it. Pretty intuitive to use.

Cons

I wish I had quick and easy visibility as to when I'm connected or disconnected.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlton L.

Jive is awesome!

2016-10-06

Social collaboration makes everything so much better.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alyssa K.

Great Value for all the features!

2018-09-20

Pros

-The dashboard is easy to navigate -Onboarding was very straight forward -Sales team was great and very accommodating -Spam protection!

Cons

-Took a few days to fix a problem with my sign up, and needed to be passed to 2 other people to fix it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more