Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Jive's features:
Poor account management, poor support.
They do have their downfalls in their search, however.
Pros
3rd party company varieties to add-on, UI, and customer service
Cons
Search engine
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Jive
Jive software can be used in different ways from marketing, content sharing, e-commerce, etc. Their software is very versatile.
Pros
The file sharing and types of file you can upload is good, for example pdf files can be viewed directly in the page without downloading it, the control of groups and content it can be created per section and security for it is good.
Cons
The mobile app is not friendly, comparing it with other major players there are lots of missing features, is not easy to use sometimes.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Pros
It is completely mobile ,therefore I am able to use Jive while on the move to follow current company news , access my Jive inbox and manage all of my communications , while also being able to create and share documents.
Cons
The Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization.
Improved collaboration, and once it had been adopted widely across the company, the internal site we built using it became a must-visit destination each day because it made it easy to quickly see what's going on around our large company.
Pros
I've also found it's very handy for the sharing of documents, and the ability to limit visibility of those documents where necessary is a definite plus.
Cons
There is not much to dislike once you get used to it, which doesn't take long. The only place in which I've found it can be a little buggy is my personal feed of updates I'm following in my inbox, which does not always mark items as read when I want it to.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It is one of the worst tools I have used in 20 years.
Pros
Simple tools for create a blog post, discussion, upload a document are offered through the UI, but that's where the Pros end.
Cons
Simple upfront UI compromises most everything else.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.
Cons
The product leans too much on users' ability to code HTML/CSS. To make your intranet pages pop and look professional, it shouldn't require jumping through so many hoops. They should have more responsive widgets built into the platform because the front-end usually ends up being well organized but a bit one dimensional. Would be nice if it were set up similarly to Wordpress.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure.
Cons
When we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I am CEO (owner) of a creative solutions development and process management company.
Pros
Quick and easy contract (service) purchase and install.
Cons
It seems odd to have desktop phones after 100 percent service via individual hand held phones. JIVE, however, solves that issue.
Rating breakdown
Time used: 6-12 months
Frequency of use: Occasionally
Likelihood to recommend
Pros
I like the tagging and categorization features, as well as the rotating carousel widget to feature important spaces or content.
Cons
It is rather easy for there to be too much content, and it's not always easy to find and update out-of-date content.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Pros
Gamification encouraged users to share knowledge for a while, provided a central knowledge base too.
Cons
Search wasn't useful, hard to find info in it.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
If you're going to implement Jive, especially at a large enterprise, it's important to have strong governance rules from the start regarding versioning of content, and who is allowed to upload content and where.
Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization.
Pros
When I started using this I saw the fact that you could link anything to anything from a search function. e.g.
Cons
At the time when I was using the default space/area setting was the social media one where I found having a document opening in the first-page work much better for most people.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Best for documenting things table and code highlighting Formatting is good.
Cons
Support for text-based feature for modification and writing docs easily like .md
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Enabled use away from the office and made it easy to be able to call between staff members.
Cons
The remote phone feature worked great sometimes and not on others
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Everything I need is somehow here, but the app feels more useful and little added value on the desktop version.
Cons
It might be more with the content than the software, not a lot that I want to spend more than a minute on.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Pros
Jive offers our firm an easy and convenient means of communication, documentation, and support.
Cons
It does also require some thought on the creator's behalf as to how to provide easy access to the users.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Cons
Hard to download files, hard to move a file, elements are named differently so a "folder" is a "category" and you can not nest them.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
When calling support, frequent long hold times. When using online support, they refer you to the phone support then end the conversation. Their webinar is geared toward the Admin, no to the user
Pros
It seems to work well for meetings where you want to share audio and video
Cons
Seems cumbersome to send/receive fax but haven't actually used this feature yet as it is not currently available
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal.
Pros
As far as call quality goes, it has been great. Very consistent. Have not had any issues with it. Pretty intuitive to use.
Cons
I wish I had quick and easy visibility as to when I'm connected or disconnected.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
-The dashboard is easy to navigate -Onboarding was very straight forward -Sales team was great and very accommodating -Spam protection!
Cons
-Took a few days to fix a problem with my sign up, and needed to be passed to 2 other people to fix it.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
