Jumppl Features

What I like most about the software is the ability to create customer portals for each of our clients. Being able to assign them to their projects let them upload files, chat, etc.. has been a nice feature. Additionally, I like that I can whitelable the platform with my logo, custom login page, etc.. I do love how you can change the view type of your projects and timelines as well.

The task management features still feel a little bit clunky. Often times I find my self searching for ways to clean up sub projects, or delete them all together. It is a bit confusing when you have a project and sub projects but display of task still seems a bit disconnected. It would be great if you could tailor the project as a parent, child, or stand alone. If it is a parent then when you select that project you would see a mini dashboard with the subprojects listed out and the tasks underneath. If it is a stand alone then it would function as it currently does.

The concept of an all-in-one swiss-army knife project management tool is a big ask! Jumppl is making this happen, while keeping things simple and focusing on what helps get the job done. Access via browser, desktop app and mobile app to everything in one place - chat, files, tasks, client and team management, time tracking, client portal, etc . The Jumppl team are also very available and responsive to feedback for improvements.

Currently I notice some obvious minor improvements to be worked on with the iOS mobile app lacking full features. Also now that I'm using the mobile app more, I would also really like to see a dark mode theme option, for when I working at night (though by the time you read this though, I'm sure it will have become available).

Having project management, document management, invoicing and more in a tool for just a few bucks a month is excellent. And it's easy to use. It pretty much has what you need to manage simple clients and their projects. The invoicing in particular is refreshing because it doesn't complicate things, but is pretty customizable. But the best part is having a full customer portal. This often gets overlooked. You do have to pay extra for white labeling, but it does the job decently well.

I feel like Jumppl wants to be great at so many different things, but most features are just "good". They have the features most people will need, but it feels like most of the modules could use a lot more polish. The interface is easy and fast, but is visually underwhelming as many things just look off, or like they forgot to apply any styling. Some fonts look good and fresh, but right next to them are fonts that look dated and old and basic. Too many different fonts and sizes, and things just look off.

I like the way you can show certain information to certain teams. Each team has its own chat and file areas as well as projects. The colours are great. I have reported problems to the team, which have been fixed after a while. The team is always improving and there have been many updates to the app. I have used the client portal, and it was effective and appreciated by the client. The iPhone app is better than some much more famous apps.

Initially, some things were not working, such as time tracking, but that seems to have been fixed. The chat gets unwieldy, and I have to search for what I want. File management could be better. I want to comment on Files.

Jummpl is a great project management tool for teams. They have continuously made updates!

Maybe it's just me, but the interface isn't quite as clean or sleek as it could be.

I appreciate the overall goals of this software and the way that the team is quick to respond. Being able to customize is essential to us, and we were able to do this in many (not all) ways without a huge learning curve like there is with other options. Something else good with this software was that it was quick to implement, even with bumps along the way (which are expected with pretty much anything...

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One of the primary ways we had bumps in implementation was that there is a very limited knowledge base or help section. Even when contacting the team, they respond almost entirely by video, which is not as helpful for us - especially when we need to look at certain items or be able to share the information easily. The biggest issue we had with the software itself was the speed and freezing. Across...

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The project layout and subtask features where intuitive and easy to setup. The white label clients portal was a great feature and so useful.

The mobile App UI needs a design review. Features are there but the round edges and color does not match the web UI design.

I love that this software is customizable. I don't use all of the functions, and I don't have to have it clutter my dashboards. I also love how I can customize the tasks and project management fields. It makes it very applicable to my business. I use the time tracking for my VA's, file storage for client files (I ran out of space of Dropbox!), and the project management tools introduced me to using Kanban style task boards, which really helps me see what needs to be done in a flash. I really like this software. What I like best is what is yet to come...the team has a great roadmap to continue to add features. I truly believe this software will be the one stop shop for ALL my needs. I'll keep canceling other software subscriptions as this improves.

The product has had a few glitches in the past...but the administration team would communicate the solutions to those issues. The software's server was recently upgraded (it was software speak I didn't understand) and things run much smoother now. I didn't notice things running that slow, but heard some complaints on their Facebook page...it looks like that was resolved.

Jumppl is easy to use and packed with features that will allow anyone to streamline their processes. Very open to suggestions and improvements.

Nothing. There used to be limitations and some missing nice-to-have features at launch but it has since grown into one of the best equipped toolkit you can find online

I like the chat feature for real-time interaction with customers and employees. I like how easy it was to set things up and get started quickly. My team and clients also found it easy to use.

The invoices feature still needs a lot of work. Currently Im combining Jumppl with simple invoices. Hopefully I can make a shift towards Jumppl completely

Apart from time tracking and built-in group chat (as well as one to one chat), I really like the ability to run the client portal on our own domain

I would like them to make the UI more beautiful, the platform works effectively but a further refinement of the UI will make it shine even more

Pandemic made us go and work from home. Jumppl make it work. Monitoring and workload in app Experience is great. Somtimes theres a feeling that the ui could be better.

Ui could be more easy to use. Swiching betweend project and subproject is a nightmare.

A complete project management tool. I love their onboarding process most. No need to open a ticket for customer support. Easy to understand all the features they have.

Don’t have any desktop and mobile applications. They need to improve their UI.

Jumppl works for the most part as it should. The interface is clean and the colors can be customized. I use it for website onboarding for my website customers and it works for that purpose. You can create individual project boards for each customer to upload documents, pictures and request changes or different services.

The cons I have are few. The software sometimes loads slow. The project section shows old completed projects that have been completed with no way to remove them. The mobile app no longer notifies me when customers text or request information.

Ease of use Multiple representations Easy team management Intuitive task management Client portals

There aren't collaborative document editing options Default settings for notifications should be different and not set to notifying team members for everything

Easy to use on different devices such as mobile, desktop and web. Can be up to date with all the tasks and notifications received through the mobile app.

The chat option could be improved or integrated with other systems.

Our committees needed to organize and share a large number of files. Jumppl had the organization and the storage capacity for our needs.

We really didn't have any problems using Jumppl.

Great for project management, time tracking and all.

Still missing Google calendar integration

I like the fact that i can have all of my clients in one place & i can connect with them individually, keep them updated on their projects & keep better track of my time spent working on something.

waiting for the API features to be released.

You find so many features but one of the majorly used is client portal offered by them which you can white label under your brand. This give great experience to clients. Another great thing is employee monitoring which is good for attendance and other related task.

Invoices because the integrations needs works and it's still an under developed feature.

Ability to attached external program through iframe simplifies both internal workflow and external collaboration experience. No need to jump 4 or 5 programs when working with customer make my day!

Document sharing in main portal are limited to members of team and groups, it will be nice to be able to allow customer portal file sharing.

Ease of use! I am super unorganized and this was easy to figure out enough the start using it right away!

I really only use this software for task management and calendar control. Probably are features I don't know I need...

Ability to create groups of employees and assign projects to them

The application environment is not in our language and longer training of our older employees is required

Time tracking and screenshots along with client portal are some best things in jumppl.

Project handling is really hard for starters and some enhancements are really lacking on project view and filters.