Elium Pricing, Features, Reviews & Alternatives

Elium

Make company knowledge available and actionable at all times

4.65/5 (17 reviews)

Elium overview

What is Elium?

Elium is the leading European knowledge-sharing solution, bringing together collaboration and knowledge. It allows organisations to capture, structure and access knowledge to help make the right decision and generate impact. Integrated with Sharepoint, Teams, Google and Slack, Elium fits seamlessly within your ecosystem. With European hosting and GDPR-ready features, it offers enterprise-ready security. Elium is available on desktop and mobile through the iOS and Android app.

? Improve efficiency and decision-making, as knowledge is easily accessible wherever teams are, with the desktop platform or mobile app available on iOS and Android.

❗️Focus on critical tasks by creating a single accurate source of truth, where teams can search for existent information and use it to speed up work on their projects.

? Increase collaboration as Elium helps organisations break down information silos, nourish a collaborative culture from within, and empower everyone to be heard and contribute.

?️‍♀️ Optimise onboarding and training processes as HR teams can easily build knowledge libraries on different topics that staff can browse to upgrade their knowledge and skills.

? Innovate faster. Having in Elium a single-source of truth for all critical insights around the market, competition and clients has helped speed up innovation and new product development.
www.elium.com

Pricing

Starting from
€4/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, China, Germany and 3 other markets, India, Mexico, United Kingdom

Supported languages

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Elium screenshot: Knowledge-centric home page, where users can easily discover relevant content in seconds Elium, the platform for knowledge sharingElium screenshot: Fully-indexed search to find the right knowledge in stories and documents, at the tap of a buton Elium screenshot: Spaces dedicated to teams or projects, for sharing subject-matter knowledge and making sure everyone is on the same pageElium screenshot: Empower teams to share knowledge easily with pre-defined templates Elium screenshot: Increase engagement and communication

Elium user reviews

Excellent
11

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.4
  4.9
Julie B.

6 years of using Elium

Used daily for 2+ years
Reviewed 2021-04-26
Review Source: Capterra

My overall experience is highly positive. As I explained before it went beyond the technological solution offered. It opened new perspectives to our team of analysts.

Pros
I really enjoyed working with Elium. What I really appreciated from the beginning was the support from the Elium team. From the beginning, the team has been very active to understand the reality of our organization. I will always remember that during the first day of our workshop to design the platform, the Elium representative said that we would not look at the platform and that we would work only with pens and papers! I had been dreaming about this platform for months and was a bit disappointed. But then, I realised that it was the best way to start the project. She needed to understand our environment before starting with the platform. Then I have always appreciated the responsiveness of the team when we had a question or were encountering an issue with the plaform. We have always received an answer in a matter of hours. Elium has also always integrated the customer's feedback into their product - which has been highly appreciated. The relation has always been smooth with the team, even when we had disagreement! I would say that Elium brought us more than a technological solution. The relation with our team was key and has nutured the strategic thinking on our métier.

Cons
Hard to answer this question... I would say that the biggest issue we encountered with our platform is the fact that the application for mobile devices is not working offline. As we have many colleagues spending hours in transit, we would appreciate to get an offline option. It would allow them to read articles, reports or notes that they had selected before.

Response from Elium


Thank you for those kind words Julie, it has been a pleasure to work together on your projects!

About the little drawback of not being able to use the mobile app offline, we're actually very please to tell you that this feature is actually available now. You can select any content you would like to read later and read them offline on the mobile app whenever you want.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andra O.

Using Elium for our user insights repository to speed up digital product innovation

Used weekly for 1-2 years
Reviewed 2021-04-27
Review Source: Capterra

We started using Elium in January 2020 when we understood we need a central place to share all knowledge around clients. This was needed to speed-up the internal innovation process, reduce the time spent searching for the right information and make sure research knowledge is reused and put to action. We had a 5-step deployment process, working closely with the Customer Success Team. Together with them we: clarified our vision and objectives, defined the tagging system and the structure of the platform, uploaded the existing content and then went on to train users. The FAST methodology we used for onboarding helped us get the platform up and running in a few weeks and benefit from proximity and continuous support. Today, we are happy with our usage of Elium because it helps us to improve how we design digital products. More specifically: 1. It ensures that everything we create is relevant to humans 2. Scales knowledge, by making it available in digestible formats to all product teams. 3. Democratises user knowledge, by making it available to non-designers. 4. Makes knowledge transversal (not only deep thinking but also wide thinking) 5. Creates a joint understanding of the problems to be solved 6. Reduces the cost of having user input by sharing everything we know with all product teams

Pros
There are several aspects we really like about Elium. Firstly, the easy governance. Our repository is used by internal design teams, external design partners, product teams and business stakeholders. This demands different levels of access and an interface that would allow for easy discovery for those less research and tech-savvy users. Secondly, the logical way to structure knowledge and intelligent search options. Our focus is on providing access to insights resulting from analysis, not to the raw information from qualitative or quantitative research activities. Elium allowed us to build a library of knowledge that could be acted upon by those who make decisions or design products, as opposed to a tool for capturing raw field notes. A tool for doers. And a tool that would surface the relevant information when a product decision had to be taken. Thirdly, the ability to support different use cases. We defined and prioritised the most probable use cases, of when and how would someone use our repository and understood that it will be valuable for several ones. Luckily, Elium was able to support all of them easily (e.g. onboarding new members in our design team, capitalising on existing user knowledge etc). The reason we chose Elium was specifically because of the freedom it gave us in moulding it to our vision and because it ticked all these relevant boxes for us.

Cons
I think some features can be improved, and a few others could be added so as to improve the experience of our specific use case - knowledge sharing around user insights for innovation and product development purposes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great tool to share inside our company

Used weekly for less than 6 months
Reviewed 2018-12-04
Review Source: Capterra

We use Elium to write down different workflows that are common to everyone in the company. It is super useful to share complex knowledge and make it available to designated people.

Pros
I've particularly enjoyed the ability to create a hierarchy for our content, we are able to visualize with a glance what are the covered topics in our knowledge platform.

Cons
I'm not a big fan of the editing tool which could be a little better and doesn't help me save as much time as I'd like.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Caroline R.

Partage de connaissance et collaboration

Used daily for 2+ years
Reviewed 2020-11-06
Review Source: Capterra

Dans la société où je travaille, nous utilisons Elium (précédemment Knowledge Plaza) depuis plus de 8 ans. Notre utilisation du produit a évolué en même temps que la plateforme en elle-même. En tant que société de consultance, notre première utilisation de l'outil était pour faire de la veille législative et s'assurer que toutes les mises-à-jour au niveau des documents guides étaient disponibles pour tous. Si cela reste un des points majeurs, nous avons également évolué dans notre utilisations et Elium est à présent l'outil qui nous permet de travailler de manière collaborative sur des projets internes comme externes.

Pros
La plateforme est très intuitive et très facile d'utilisation, même pour des personnes moins à l'aise avec les outils informatiques. Le helpdesk est très réactif, prêts à aider et à implémenter de nouvelles solutions pour des problèmes potentiels. La plateforme évolue constamment suite aux commentaires des utilisateurs (par exemple, nous avions fait remonter la remarque qu'il serait bien d'avoir des liens hypertexte dans les titres et cela a été rapidement implémenté sur la plateforme). De plus, chaque client a le choix d'implémenter ou non certaines fonctionnalités en fonction de son usage. On peut vraiment construire un outil qui correspondant à nos besoins. Les Clubs d'utilisateurs permettent de rencontrer d'autres sociétés qui utilisent l'outils et aident les administrateurs à trouver de nouvelles manières de promouvoir l'outil en interne.

Cons
Je n'ai pas vraiment de points faibles à faire remonter. Peut-être au niveau de la recherche, où la dernière mise-à-jour majeur a retiré la possibilité de rechercher l'information par le type de contenu (fichier, site internet, etc). Mais depuis, a été implémenté la recherche via les types de templates, ce qui résout en grand partie ce point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mark B.

A game changer for us

Used daily for 2+ years
Reviewed 2021-02-26
Review Source: Capterra

After having nurtured the vision and created the architecture of our tool, we are now in a daily process of refining the uses and fostering engagement. Some users are a bit overwhelmed by the breadth of information available, a few are simply awe struck, most are enthusiastic and it builds energy in the organisation.

Pros
In our field and our network, we need to make sure we don't reinvent the wheel. The software enables us to bring everything together in a coherent way and be more efficient at how we deliver knowledge as a community. With user friendly features, Elium has a strong potential for digital engagement, which is really needed at this time.

Cons
Integration into our usual practice requires some degree of change management. What I like the least is when people don't have time or energy to use this tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Elium pricing

Starting from
€4/month
Pricing options
Free trial
Subscription
View Pricing Plans

Elium provides three subscription plans publicly available on our website. The team plan is available as of 4 euros/user/month and made easy with a simple credit-card based payment. It offers unlimited spaces and content, personalizable structure and templates, together with online support. The Corporate plan is available at 8 euros/user/month and gives you access to advanced group management features, onboarding services and additional enterprise security features like the Single-Sign-On. Finally, the Enterprise plan includes all features of the corporate plan and provides enhanced options such as an unlimited number of administrators, custom branding and domain name, unlimited API access, priority support and access to professional services. Estimations are available upon demand. Reach out to someone in our team for more information.

Elium features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Collaboration Tools
Commenting/Notes
Communication Management
Content Management
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop
File Sharing
Mobile Access
Search/Filter
Third Party Integrations
Version Control

Task Management (303 other apps)
Workflow Management (275 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Elium

Key features of Elium

  • Analytics
  • Distribution and newsletters
  • Document management features
  • Dynamic search and navigation
  • Multilingual
  • Rich content creation
  • Tag management
  • Template management
View All Features

Benefits

? Improve efficiency and decision-making, as knowledge is easily accessible wherever teams are, with the desktop platform or mobile app available on iOS and Android.

❗️Focus on critical tasks by creating a single accurate source of truth, where teams can search for existent information and use it to speed up work on their projects.

? Increase collaboration as Elium helps organisations break down information silos, nourish a collaborative culture from within, and empower everyone to be heard and contribute.

?️‍♀️ Optimise onboarding and training processes as HR teams can easily build knowledge libraries on different topics that staff can browse to upgrade their knowledge and skills.

? Innovate faster. Having in Elium a single-source of truth for all critical insights around the market, competition and clients has helped speed up innovation and new product development.


Preferred by IT. Perfectly integrated within Microsoft Ecosystem, with enterprise-ready security and best-in-class privacy processes, Elium is trusted by users and IT Managers alike. Why?

? It is easy to deploy - a flexible SaaS solution with a reduced learning curve and a customer success team speeding up change management and platform appropriation.

? It is beyond secure - with SSO, dual authentication, three password levels complexity, a 100% success rate at pentesting processes, recurrent back-ups, and GDPR-compliant user management features, Elium makes sure your knowledge is safe and protected at all times.

??It is European privacy ready - Elium is a Belgian based-SaaS solution, with services and data hosted in Europe.