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Elium Logo
Elium

Make company knowledge available and actionable at all times

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Elium Pricing, Features, Reviews and Alternatives

Elium product overview

Price starts from

4

/user

Per month

What is Elium?

Elium is the leading European knowledge-sharing solution, bringing together collaboration and knowledge. It allows organisations to capture, structure and access knowledge to help make the right decision and generate impact. Integrated with Sharepoint, Teams, Google and Slack, Elium fits seamlessly within your ecosystem. With European hosting and GDPR-ready features, it offers enterprise-ready security. Elium is available on desktop and mobile through the iOS and Android app.

Key benefits of using Elium

- Improve efficiency and decision-making, as knowledge is easily accessible wherever teams are, with the desktop platform or mobile app available on iOS and Android.

-Focus on critical tasks by creating a single accurate source of truth, where teams can search for existent information and use it to speed up work on their projects.

- Increase collaboration as Elium helps organisations break down information silos, nourish a collaborative culture from within, and empower everyone to be heard and contribute.

- Optimise onboarding and training processes as HR teams can easily build knowledge libraries on different topics that staff can browse to upgrade their knowledge and skills.

- Innovate faster. Having in Elium a single-source of truth for all critical insights around the market, competition and clients has helped speed up innovation and new product development.


Preferred by IT. Perfectly integrated within Microsoft Ecosystem, with enterprise-ready security and best-in-class privacy processes, Elium is trusted by users and IT Managers alike. Why?

- It is easy to deploy - a flexible SaaS solution with a reduced learning curve and a customer success team speeding up change management and platform appropriation.

- It is beyond secure - with SSO, dual authentication, three password levels complexity, a 100% success rate at pentesting processes, recurrent back-ups, and GDPR-compliant user management features, Elium makes sure your knowledge is safe and protected at all times.

????It is European privacy ready - Elium is a Belgian based-SaaS solution, with services and data hosted in Europe.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Videos
Webinars
In Person
Documentation

Elium pricing information

Value for money

4.3

/5

18

Starting from

4

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Elium features

Functionality

4.3

/5

18

Total features

91

8 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Search/Filter
File Sharing
Document Storage

Elium users reviews

Overall Rating

4.7

/5

18

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.17/10
Rating distribution

5

4

3

2

1

12

6

0

0

0

Pros
Today, we are happy with our usage of Elium because it helps us to improve how we design digital products.
Very good software to help our project of share and capitalize informations.
The concept of a "story" in which you can put any type of content is great, the fact that you can modify the content afterwards is also something that I appreciate.
Cons
One point that remains difficult for our company is the management of the “notifications. We use Elium quite intensively; all our company communications goes through Elium.
Regarding the functionalities, there are no real cons.
I don't have things that i don't like at all in this software.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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6 years of using Elium

Reviewed a year ago

My overall experience is highly positive. As I explained before it went beyond the technological solution offered. It opened new perspectives to our team of analysts.

Pros

I really enjoyed working with Elium. What I really appreciated from the beginning was the support from the Elium team. From the beginning, the team has been very active to understand the reality of our organization. I will always remember that during the first day of our workshop to design the platform, the Elium representative said that we would not look at the platform and that we would work only...

Cons

Hard to answer this question... I would say that the biggest issue we encountered with our platform is the fact that the application for mobile devices is not working offline. As we have many colleagues spending hours in transit, we would appreciate to get an offline option. It would allow them to read articles, reports or notes that they had selected before.

Vendor response

Thank you for those kind words Julie, it has been a pleasure to work together on your projects! About the little drawback of not being able to use the mobile app offline, we're actually very please to tell you that this feature is actually available now. You can select any content you would like to read later and read them offline on the mobile app whenever you want.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Using Elium for our user insights repository to speed up digital product innovation

Reviewed a year ago

We started using Elium in January 2020 when we understood we need a central place to share all knowledge around clients. This was needed to speed-up the internal innovation process, reduce the time spent searching for the right information and make sure research knowledge is reused and put to action. We had a 5-step deployment process, working closely with the Customer Success Team. Together with...

Pros

There are several aspects we really like about Elium. Firstly, the easy governance. Our repository is used by internal design teams, external design partners, product teams and business stakeholders. This demands different levels of access and an interface that would allow for easy discovery for those less research and tech-savvy users. Secondly, the logical way to structure knowledge and intelligent...

Cons

I think some features can be improved, and a few others could be added so as to improve the experience of our specific use case - knowledge sharing around user insights for innovation and product development purposes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Una herramienta muy recomendable para la organización diaria

Reviewed 2 months ago

Mi experiencia general es muy buena. Nos ayuda mucho en el día a día y permite una comunicación fluida entre todo el equipo.

Pros

Muy fácil de utilizar e intuitiva. Una forma de comunicación alternativa. Puedes gestionar múltiples tareas desde la herramienta. Gestión de contenidos, documentos, contactos, notas, reuniones, correo... Además tiene un precio muy bueno.

Cons

Por el momento no echo nada en falta durante el tiempo que llevo trabajando con esta herramienta.

Showing original review in Spanish. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great tool to share inside our company

Reviewed 4 years ago

We use Elium to write down different workflows that are common to everyone in the company. It is super useful to share complex knowledge and make it available to designated people.

Pros

I've particularly enjoyed the ability to create a hierarchy for our content, we are able to visualize with a glance what are the covered topics in our knowledge platform.

Cons

I'm not a big fan of the editing tool which could be a little better and doesn't help me save as much time as I'd like.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Partage de connaissance et collaboration

Reviewed 2 years ago

Dans la société où je travaille, nous utilisons Elium (précédemment Knowledge Plaza) depuis plus de 8 ans. Notre utilisation du produit a évolué en même temps que la plateforme en elle-même. En tant que société de consultance, notre première utilisation de l'outil était pour faire de la veille législative et s'assurer que toutes les mises-à-jour au niveau des documents guides étaient disponibles pour tous. Si cela reste un des points majeurs, nous avons également évolué dans notre utilisations et Elium est à présent l'outil qui nous permet de travailler de manière collaborative sur des projets internes comme externes.

Pros

La plateforme est très intuitive et très facile d'utilisation, même pour des personnes moins à l'aise avec les outils informatiques. Le helpdesk est très réactif, prêts à aider et à implémenter de nouvelles solutions pour des problèmes potentiels. La plateforme évolue constamment suite aux commentaires des utilisateurs (par exemple, nous avions fait remonter la remarque qu'il serait bien d'avoir des...

Cons

Je n'ai pas vraiment de points faibles à faire remonter. Peut-être au niveau de la recherche, où la dernière mise-à-jour majeur a retiré la possibilité de rechercher l'information par le type de contenu (fichier, site internet, etc). Mais depuis, a été implémenté la recherche via les types de templates, ce qui résout en grand partie ce point.

Showing original review in French. See translation

Elium FAQs and common questions

Q. What type of pricing plans does Elium offer?

Elium has the following pricing plans:
Starting from: €4.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Elium?

Elium has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Elium support?

Elium supports the following languages:
Dutch, English, French, German


Q. Does Elium support mobile devices?

Elium supports the following devices:
Android, iPad, iPhone


Q. Does Elium offer an API?

Yes, Elium has an API available for use.


Q. What other apps does Elium integrate with?

Elium integrates with the following applications:
Microsoft SharePoint, Google Docs, OneDrive, Google Drive, Microsoft Teams, Slack, Microsoft 365, Meta for Business


Q. What level of support does Elium offer?

Elium offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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