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Laserfiche

4.5
(59)

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Scalable document management & process management software

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(4)

Laserfiche Pricing

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Value for money rating

4.1

/5

59

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Reviewers who mentioned pricing said:

DC
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Donna C.

Government Administration, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best

Reviewed 3 years ago

Laserfiche has been a great software to work with. Their customer service is good, if you have a problem they are allows there to help you through it. I would recommend this software to anyone.

Pros

Laserfiche is the best software for document imaging. This software is very easy to use and to navigate. It is easy to set up you templates and folders. Plus it comes with a lot of other options, that we have not explored yet, to help with no only your document imaging but with records keeping, keeping track of records requests, work flows, etc. You've got to check this software out if you have not already!!!

Cons

There is not really anything that I do not like about this software. But if there was one thing it would be pricing of some of their other additional options. For small municipalities it makes it hard to have the JustFIO and their other software but you get what you pay for. This software is well worth it though.

KA
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Kevin A.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Laserfiche is a very solid product for document storage. Lots of capability.

Reviewed 5 years ago
Pros

Highly configurable suite of products. Plenty of support in the community. The company updates and improves the software annually. Very strong user conference each year.

Cons

Some modules are costly and depending on the size of your organization, price my preclude some of the capability.

EH
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Erin H.

Government Administration, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Laserfiche Review

Reviewed 3 years ago
Pros

I have been using Laserfiche in some form for over 12 years. I appreciate that it allows the user to organize information in a way that is meaningful to them. As a government user, I value the ability to store our historical and confidential data within Laserfiche, as well as our public record information, and we can select and direct our customer to documents accessible to them for viewing.

Cons

The search feature could be a little more robust, but part of that comes from the metadata entered by staff and what returns are pinged.

BE
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Brett E.

Hospital & Health Care, 1,001-5,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Features

Reviewed 5 years ago
Pros

The solution has lots of great features that make it very powerful and provide lots of scanning solutions for the organization.

Cons

The cost per user can be prohibitive to organizations. Expanded features can require dedicated staff to manage all the option sets interactivity.

SW
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Shirley W.

Hospital & Health Care, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Streamline projects and run things automatically

Reviewed 5 years ago

We're admittedly still new users, and so far we like it, but it's far more programmer intensive than we were led to believe. We have to have help to do almost anything. That said, it will be worth it to streamline some of our processes.

Pros

Establish stored procedures and databases which automatically integrate and run processes for you. We've been able to take a six week project and move it down to about 4 days.

Cons

Hard to learn to use and set up, we often need to pay programmer time; which gets expensive. Program won't fax out things on its own--we've had to implement an external procedure.

DD
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Don D.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Laserfiche -- The Final Solutioon for Paper and Processing Problems

Reviewed 8 years ago

Finding Laserfiche some years ago was a God-Send for me and my company. I wanted to go paperless and thought I had exhausted affordable market-place offerings, yet decided to take one more chance and look at Laserfiche. At first, I was overwhelmed. I thought I had to learn everything, install everything and use everything. However, I found that I only needed to buy what I needed and expand as needed....

Pros

No pros were added to this review

Cons

No cons were added to this review

TG
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Tony G.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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You need more stars to rate this product and company

Reviewed 8 years ago

I suppose if you had a ten star rating system, I would still want it to go to 11. We have been using Laserfiche for the last five years and simply love the product and the company. The product because it does all we ask of it (and can do more). It is secure, easy to use and highly configurable for almost any business. The company because they are so engaged with their customers. I foresee a long...

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
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Anonymous Reviewer

Verified reviewer

Financial Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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No more filing cabinets

Reviewed 3 years ago

We've been scanning old files and saving space in our office

Pros

Stores our documents and records digitally. We switch between Laserfiche and BOX but I actually prefer Box.

Cons

I don't have anything bad to say but there are other digital storage platforms that are better for the cost.