App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Lightspeed Restaurant
5
134
4
51
3
15
2
7
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Point of sale (POS) system for restaurants
Table of Contents
Is this product right for your business?
Find out with a
Lightspeed Restaurant - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Lightspeed Restaurant overview
What is Lightspeed Restaurant?
Lightspeed Restaurant is a cloud-based point of sale (POS) system for restaurants. The platform offers features including sales tracking, contactless payment processing, customizable floor plans, employee management, and more. Lightspeed Restaurant POS also offers add-ons for delivery and eCommerce to allow restaurant businesses to manage their orders from end-to-end.
Lightspeed Restaurant facilitates contactless payments, as well as transactions via credit and debit cards and QR codes. Bills can be split by seat, item, or cover, and tips can be added onto bills at any point in the order process. Orders can be managed within the system, with tools for order tracking, floor plans, item transfer between tables, tab management, and more.
With Lightspeed Restaurant’s delivery module, businesses can integrate with third-party platforms such as UberEats and Deliveroo to receive orders directly and manage the delivery of each order. Restaurants can also create delivery-only menus and track the performance of different menu items using the reporting functionality. The Lightspeed Restaurant eCommerce add-on offers additional features including merchandise sales, reservation system management, website management, reviews integration, and more.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Training and Learning Curve
Reporting
Payment Processing
Customer Support
Inventory Management
Lightspeed Restaurant’s user interface
Lightspeed Restaurant review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Lightspeed Restaurant?
Users report that Lightspeed Restaurant offers an intuitive interface, efficient order management, and strong reporting tools, making it easy for staff to learn and use. They appreciate the flexibility for various restaurant types, the cloud-based access, and helpful integrations with accounting and payment systems. Many find customer support responsive and onboarding straightforward, especially with available guides and resources.
Some say the system experiences bugs, slowdowns during busy periods, and occasional crashes, which can impact service. They feel pricing is higher than competitors and add-ons can be costly. They also mention limitations in advanced reporting, payment processing, and integration features.
Select to learn more
Who uses Lightspeed Restaurant?
Based on 215 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Lightspeed Restaurant's key features
Most critical features, based on insights from Lightspeed Restaurant users:
All Lightspeed Restaurant features
Features rating:
Lightspeed Restaurant alternatives
Lightspeed Restaurant
Starting from
69
Per month
Toast POS
Starting from
69
Per month
Epos Now
Starting from
349
One-time payment
Restroworks
Starting from
No pricing info
Lightspeed Restaurant pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Personalized Software and Hardware Package
- Unlimited Launch and Consultation Services
- Dedicated Support Team
- Dedicated Customer Success Manager
User opinions about Lightspeed Restaurant price and value
Value for money rating:
To see what individual users think of Lightspeed Restaurant's price and value, check out the review snippets below.
Imtiaz A.
Officer, Key Accounts
Imtiaz A.
Officer, Key Accounts
Lightspeed Restaurant integrations (24)
Integrations rated by users
We looked at 215 user reviews to identify which products are mentioned as Lightspeed Restaurant integrations and how users feel about them.
Integration rating: 4.3 (3)
Integration rating: 1.0 (1)
“Orders are landing directly to pos from Deliverect.”
“We integrated through Stream but not on the list, Deliverect is the one they could not handle or remove to let Stream take over.”
Mikdad H.
Senior Cost Controller and Analyst
Integration rating: 5.0 (1)
“Yes, I did not want to have to post my payroll each month myself.”
“Had to transfer all of our business accounting data to keep books consistent.”
Deb B.
Owner
Integration rating: 5.0 (1)
Lightspeed Restaurant customer support
What do users say about Lightspeed Restaurant customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Lightspeed Restaurant customer support.
Widely noted by reviewers, customer support is responsive, knowledgeable, and available 24/7 for assistance.
A significant portion of users appreciate the hands-on setup help and clear support resources like guides and videos.
Many users highlight that the support team is friendly, professional, and quick to resolve issues or answer questions.
A few users mention slow response times or difficulty reaching support, especially for billing or after-hours issues.
Support options
Training options
To see what individual users say about Lightspeed Restaurant's customer support, check out the review snippets below.
“EASY TO WORK WITH, GREAT CUSTOMER SUPORT AND UPDATES.”
ELIZABETH W.
COMPANY CORDINATOR
“Difficult set-up and customer service and particularly a billing department that don't care about the customer.”
Herolf A.
Manager
“Really bad support.”
Gosia R.
Owner
Lightspeed Restaurant FAQs
Q. Does Lightspeed Restaurant support mobile devices?
Lightspeed Restaurant supports the following devices:
iPhone, iPad
Q. What level of support does Lightspeed Restaurant offer?
Lightspeed Restaurant offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat
