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Enterprise document management for SMBs
LogicalDOC Pricing
Pricing overview
Value for money rating
4.5
/5
83
Price starts from
Free
What users say
OP
Oliver P.
JS
Jason S.
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348
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40
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Reviewers who mentioned pricing said:
Eveline B.
Biotechnology, 11-50 employees
Used weekly for 2+ years
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Very satisfied with how easy it is to use for our purposses. for any questions you can refer to the support desk, who always reply very quickly.
The software is customizable to fit your business purpose. It is easy to implement in an office environment and is also easy to use.
To be able to customize LogicalDOC you need a certain level of programming knowledge. The manual vor administrators and developers is not always as clear as can be.
Gary H.
Verified reviewer
Computer Networking, 11-50 employees
Used weekly for 2+ years
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At implementation, we expected to put our complete document repository in the system. As stated, based on the functionality a few years ago, we cut back our implementation and only used the system for our accounting data.
- The basic features of the system work well - When we implemented the system a few years ago, we tried using it to manage our office documents but did not like the workflow required to edit documents. My recollection is documents needed to be downloaded for editing and could not be done right from the interface. This may have changed - I can not comment on the current version as I have not looked at those features recently. - We use the system to store our accounting documents - the system works very well for that - we have no complaints - We store the documents and add tags to them for classification - When I've needed support, they were very helpful in solving my issues. Sometimes, the time zone difference gets in the way of quicker support
- I've had issues with the search features not returning the expected results - The process to update the application could be easier - We tried to reduce the number of users and were not allowed to do.
Thanks for giving us your feedback. LogicalDOC is quite the only document management system that gives you different search types with capability to queue them to better filter your contents. If you do not find the right content with the fulltext, we suggest to try with the parametric search.
Susan R.
Medical Devices, 11-50 employees
Used daily for 2+ years
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This system is so easy to use and maintain. The price point is excellent since we are a smaller company and need to be mindful of the cost. It provides a lot of features for the price and does exactly what we need at this point in time.
LogicalDoc is very intuitive to use - it can look like the file system used on a PC. However, it has powerful document management tools so that you can exactly who is accessing documents at any time. It is especially easy to preview a document and see the contents without downloading. Another very powerful tool is the "Edit with Office" feature. Any Microsoft office document can be edited directly within the software with using the "checkin - checkout" feature which saves valuable time since downloading and uploading can be avoided and you can go right to work. Document access can easily limit access to documents and the system clearly shows who has accessed documents.
The workflow tool is a little difficult to program, in my opinion. Since I am a non-techie and our company has limited tech support, it was time-consuming for me to set up the workflows we use. The documentation provided is typical for software - it explains how to set up the system but not best practice on using the various features. The LogicalDoc team did provide some companies who were using the system so that I could connect with them. That helped somewhat.
Gail P.
Management Consulting, 11-50 employees
Used daily for 2+ years
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Overall, tech support is very good addressing issues when they arise, but we have had very few issues with our installation and we love the product! Since we have a lot of documents and especially emails to file daily by several people, this product fulfills the requirement of being easy to use and maintain. Product support of the technical aspect of the database is always quickly addressed, but...
My co-workers loved that it looks like a typical folder filing system. I personally love the add-ons that allow filing directly to the database from Microsoft products (Outlook, Excel, word etc.) and the "edit with Office" feature. It's very easy to set implement and easy to use. It addresses our concerns for data privacy since we have our own cloud version maintained by LogicalDoc at a VERY affordable price.
I would like to have the option to file Acrobat pdfs directly to the database similar to Microsoft products. I feel that product documentation could be more robust and I have needed to create my own user initial set-up and training documentation to enable users to utilize the system without my intervention.
Carl M.
Used daily for 2+ years
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This is a very strong Enterprise document management solution that you can get at an affordable cost. The GUI is very easy to use and understand, the integration with Outlook and other Office products makes using the system quick and easy. From an IT standpoint, it uses minimal resources and has a small foot print.
I least like that the support team is based in Italy, it makes working out issues some what challenging however - the hours that they are available they are quick to respond and very knowledgeable.
Kevin R.
Insurance, 11-50 employees
Used daily for 2+ years
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We reviewed several competing Document Management Systems and decided to implement LogicalDOC. Their pricing fit into out budget great as we are a non-profit. The flexibility of LogicalDOC allowed us to utilize LogicalDOC as an enhancement to other system capabilities. From meta-data fields, calendar scheduling, workflow, stability, to many updates and improvements regularly, this product is well worth our investment.
Cost per user very reasonable, stable web platform, access security features, extensive file extension recognition.
Built-in Preview needs some improvement
Oliver P.
Information Technology and Services, 51-200 employees
Used weekly for 2+ years
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We started evaluating DMS software systems to replace a Liferay based solution. Liferay contains rudimentary DMS functionality, rudimentary CMS functionality and a JSR compliant portal solution. The client was not satified with the performance, complexity, support and price tag. We suggested our client to replace parts of the solution while focusing on industry standards. CMIS offered us a selling...
CMIS interface
Web Client
Erika W.
Used daily for 2+ years
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The interface for this product is easy to use with minimal training. The security functions behind the product make it easy to segregate documents between roles in our company. The Microsoft Office add-ins make editing documents a breeze.
No major complaints at this time, if I had to pick one thing - it would be that the support team is located in Italy which can make troubleshooting issues a bit of a challenge with the time differences.
Eric D.
Construction, 201-500 employees
Used daily for 1-2 years
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We got a full-featured document management solution that didn't break the bank.
The software packs a lot of functionality and provides our company with a solution that has scaled well as our document repository has grown in size.
I wish they had US based support, but hopefully in time they will as the customer base grows. The Italian support group is good about responding to help desk tickets.
Abdus S.
Financial Services, 10,001+ employees
Used daily for 2+ years
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The price is cheap and easy to use. Easy to install by yourself
requires large bandwidth consumption if accessed from branch offices
Joe C.
Automotive, 1,001-5,000 employees
Used weekly for 1-2 years
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It has all the essential features at a reasonable cost. The software is not a resource hog so no expensive server hardware is needed. Intuitive user interface meaning it takes minimal time to get new members of the organization up to speed with the system.
Coming from a non-English speaking world, it can be a bit difficult for average people to operate interface as the multilingual user interface options are very limited. Only simplified Chinese and traditional Chinese is not available. The majority of documentations are English as well. Right now, the whole system works best on a desktop browser. The web interface for mobile devices can use some update.
Grga M.
Construction, 51-200 employees
Used daily for 2+ years
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Fit to our needs and usage
Web interface acceble from any device, DMS
GUI could be more modern, pricing could be more moderate (consireding Sharepoint)
Gary H.
Information Technology and Services, 11-50 employees
Used weekly for 2+ years
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For a very reasonable price, this product does a good job with document management. Although many of the integrations are not polished, they do work well. I've been using LD for several years. One downside is their support is over seas. Emails are typically answered by the time I arrive the next morning. They are there for most of the morning EST. They are very helpful and in a few instances where we had major problems, they remoted in and help out. I've made feature suggestions several times. Some have been implemented. We've installed it for a few clients too - they like it - especially when the consider the price as compared to other "full featured" expensive products.
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Stefan S.
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Pros: 'OLIG' is an engineering company which offers services in the following areas: geoinformatics, survey, planning, civil engineering and control of building regulations. After an intensive search for a system for document management for our townships, clients and for our Geographic Information System (GIS) the focus lies on LogicalDOC because it conforms best to our requirements. Our most important...
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Megan B.
Pharmaceuticals,
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My organisation is glad to use LogicalDoc document management solution. It provided us easy access, quick retrieval and overall information managment. Having been using this DMS solution for over a year now, we are very satisfied with the product features and performance so far. In general, this is a great intuitive document management solution company with a great product and an excellent support team.
Great support team, good pricing structure
No cons were added to this review
Don W.
Computer Software, 11-50 employees
Used weekly for 1-2 years
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We like LogicalDoc and will be using it in other upcoming projects once we get a handle on the API.
Import from zip file and auto index, as well as ease of use and a low learning curve
There was nothing I would consider to be a Con.
Michael V.
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My company decided that we were going to start making all company documents digital and we needed an application to help us organize this move. After testing multiple vendors LogicalDOC was by far the best product for the price. The other vendors who had a comparable application wanted more than two times the cost of LogicalDOC per user license. MIM Software has been using LogicalDOC for three years now and we are very satisfied with the product and how it performs. There has been times when the software was not working properly, but the LogcalDOC support team is always quick to respond and come up with a solution. I would recommend LogicalDOC to other companies looking to move all their documents into a digital platform.
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No cons were added to this review
Gordian D.
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We have been using LogicalDoc EE for about a year for legal knowledge management in our law firm (20 users). We appreciate its ease of use and intuitive interface which has greatly contributed to the quick acceptance of LogicalDoc in our team. One feature that is particularly useful to us is the possibility to quickly save and access documents in the database via the Office Add-in, without the need for the browser. We also appreciate the fact that the software is able to index and find documents in different languages. LogicalDoc keeps getting updated and improved on a regular basis and so far the customer service has been very good and quick to respond. Given its features LogicalDoc is very good value for the price.
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John W.
Computer & Network Security, 11-50 employees
Used daily for less than 6 months
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The software was very easy to install on the server and get configured. Be sure to read the guide , it helps . Using the interface takes a bit of learning but once we got the hang of it , the entire office likes it.
Easy to install and use. Lots of extra features and good cost for licensing
Documentation could be a little more detailed in some sections
Johnny A.
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In deciding which Document Management System (DMS) to adopt in our corporate environment, we reviewed many DMS solutions. We ultimately chose LogicalDoc for ease of implementation, open API architecture, Java and .NET platform. The pricing model was also a key factor in our decision-making. We have now been using LogicalDoc for the past 6 months and seen significant improvements in our overall productivity and efficiency across multiple departments within our organization. Support has been a pleasure to work with, very knowledgeable and quick to response to any issue we have come across. If you are in the discovery phase for a new DMS platform, I have no hesitation in recommending LogicalDoc.
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No cons were added to this review
R. L.
Religious Institutions, 1-10 employees
Used monthly for 2+ years
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We are very enthusiastic about LogicalDoc, its web based, easy to use and limitless. The search functionality is excellent and authorizations are quick to setup. Everything we need and wanted is included, it's a great support for our business.
Webbased and easy to install and maintain
Popup when (excellent) supports ends.
Elsa Pansilvania M.
Education Management, self-employed
Used weekly for 2+ years
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Easy to use and create personalized searching system
Is expensive, and difficult to create backup files and migrate the software.
Riccardo V.
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Logicaldoc is the solution we were looking for. A system of document storage easy and accessible. Unlike other software equivalents, LogicalDOC is very light, flexible and intuitive. The training time is minimized thanks to its simple and clean interface. Also thanks to the many available webservices we had no difficulty to integrate this solution with our systems and those of our customers.
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