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MangoApps vs Helpjuice Comparison
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Good recommendations?
Overview
MangoApps is a unified employee experience platform that serves as a bridge between your desk and deskless workers. We combine intranet, communication, collaboration, and training into a single user-friendly workspace.
Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
120
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
The improvement you get in communication between employees is great and results in far better proficiencies across your whole business.
Best to remember that no commercially available product is going to be perfect for everyone, so taking this into consideration they have done a great job in developing the product.
Great support and they reach out quickly with answers or help resolve any issues in a timely manner.
Ryhlen S.
Server Administrator
Pros
Very easy to use, excellent editor, great value for the money, ability to customize the 'theme' to your liking.
So far so good, love our new help center and love the future I see using HelpJuice here at Pura.
As the manager of a customer service team, I appreciate HelpJuice's customer service so much. They are outstanding and answer any and all questions immediately.
Cons
Many international debit/credit cards don't work on the payment platform, and to make matters worse the company shuts off access to your account as soon as a payment fails.
The page refresh lags a bit. So sometimes when I'm working I find that things seem a bit sluggish.
The biggest negative aspect of this software is that you cannot conduct meetings with more than one person.
Cons
Image storage is problematic - there is no folder system for images, so they quickly get lost in an endless feed.
No more document all over the network hard to find to share knowledge.
Well, sometimes had local problems with connecting, but i don't know what was the reason.
Key features
- Total features253
- @mentions
- API
- Access Controls/Permissions
- Access Expiration Management
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Lifecycle Management
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Audio Recording
- Audit Trail
- Authentication
- Automated Routing
- Automatic Backup
- Benchmarking
- Blended Learning
- Blogs
- Brainstorming
- Built-in Course Authoring
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Catalog Management
- Certification & Licensing
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Committee Management
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Content Library
- Content Management
- Corporate/Business
- Course Management
- Course Tracking
- Crowdsourcing
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Database Creation
- Decision Support
- Digital Asset Management
- Discussions/Forums
- Document Automation
- Document Capture
- Document Classification
- Document Editing
- Document Generation
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Electronic Signature
- Email Alerts
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Event Calendar
- Event Management
- Event Scheduling
- Feedback Management
- File Conversion
- File Management
- File Recovery
- File Sharing
- File Transfer
- Filtering
- For Nonprofits
- Forms Management
- Full Text Search
- Gamification
- Gantt/Timeline View
- Goal Management
- Goal Setting/Tracking
- Gradebook
- Group Management
- Group Messaging
- IT Asset Management
- Idea Collection
- Idea Management
- Idea Ranking
- Ideation
- Image Editing
- Indexing
- Information Governance
- Innovation Management
- Issue Management
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Learner Portal
- Learning Paths/Tracks
- Live Chat
- Media Library
- Meeting Management
- Member Database
- Member Directory
- Membership Management
- Messaging
- Metadata Extraction
- Metadata Management
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Interface
- Mobile Learning
- Moderation
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Negative Feedback Management
- Newsletter Management
- Notes Management
- Office Suite
- Offline Access
- Online Forums
- Org Chart Creation
- Peer-to-Peer Recognition
- Performance Management
- Personalization
- Policy Management
- Polls/Voting
- Portfolio Management
- Pre-built Templates
- Prioritization
- Private Network
- Productivity Tools
- Progress Reports
- Progress Tracking
- Project Management
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Pulse Surveys
- Question Library
- Ratings/Reviews
- Real Time Editing
- Real Time Synchronization
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Rich Text Editor
- Risk Management
- Role-Based Permissions
- SCORM Compliance
- SEO Management
- SMS Messaging
- SSL Security
- Screen Sharing
- Search
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Self-paced Learning
- Single Sign On
- Social Learning
- Social Media Integration
- Social Promotion
- Softphone
- Status Tracking
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Collaboration
- Template Management
- Templates
- Testing/QA Management
- Tests/Assessments
- Text Editing
- Third-Party Integrations
- Time & Expense Tracking
- Time Zone Tracking
- To-Do List
- Traditional Methodologies
- Training Management
- Transcripts/Chat History
- Two-Factor Authentication
- Unified Directory
- User Management
- User Profiles
- Version Control
- Video Chat
- Video Conferencing
- Video Content
- Virtual Classroom
- Visual Analytics
- Volunteer Management
- WYSIWYG Editor
- Web Notifications
- Website Integration
- Website Management
- Widgets
- Wiki
- Workflow Management
- eCommerce Management
- eLearning Companies
- Total features55
- @mentions
- API
- Access Controls/Permissions
- Access Expiration Management
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Lifecycle Management
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Audio Recording
- Audit Trail
- Authentication
- Automated Routing
- Automatic Backup
- Benchmarking
- Blended Learning
- Blogs
- Brainstorming
- Built-in Course Authoring
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Catalog Management
- Certification & Licensing
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Committee Management
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Content Library
- Content Management
- Corporate/Business
- Course Management
- Course Tracking
- Crowdsourcing
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Database Creation
- Decision Support
- Digital Asset Management
- Discussions/Forums
- Document Automation
- Document Capture
- Document Classification
- Document Editing
- Document Generation
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Electronic Signature
- Email Alerts
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Event Calendar
- Event Management
- Event Scheduling
- Feedback Management
- File Conversion
- File Management
- File Recovery
- File Sharing
- File Transfer
- Filtering
- For Nonprofits
- Forms Management
- Full Text Search
- Gamification
- Gantt/Timeline View
- Goal Management
- Goal Setting/Tracking
- Gradebook
- Group Management
- Group Messaging
- IT Asset Management
- Idea Collection
- Idea Management
- Idea Ranking
- Ideation
- Image Editing
- Indexing
- Information Governance
- Innovation Management
- Issue Management
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Learner Portal
- Learning Paths/Tracks
- Live Chat
- Media Library
- Meeting Management
- Member Database
- Member Directory
- Membership Management
- Messaging
- Metadata Extraction
- Metadata Management
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Interface
- Mobile Learning
- Moderation
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Negative Feedback Management
- Newsletter Management
- Notes Management
- Office Suite
- Offline Access
- Online Forums
- Org Chart Creation
- Peer-to-Peer Recognition
- Performance Management
- Personalization
- Policy Management
- Polls/Voting
- Portfolio Management
- Pre-built Templates
- Prioritization
- Private Network
- Productivity Tools
- Progress Reports
- Progress Tracking
- Project Management
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Pulse Surveys
- Question Library
- Ratings/Reviews
- Real Time Editing
- Real Time Synchronization
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Rich Text Editor
- Risk Management
- Role-Based Permissions
- SCORM Compliance
- SEO Management
- SMS Messaging
- SSL Security
- Screen Sharing
- Search
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Self-paced Learning
- Single Sign On
- Social Learning
- Social Media Integration
- Social Promotion
- Softphone
- Status Tracking
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Collaboration
- Template Management
- Templates
- Testing/QA Management
- Tests/Assessments
- Text Editing
- Third-Party Integrations
- Time & Expense Tracking
- Time Zone Tracking
- To-Do List
- Traditional Methodologies
- Training Management
- Transcripts/Chat History
- Two-Factor Authentication
- Unified Directory
- User Management
- User Profiles
- Version Control
- Video Chat
- Video Conferencing
- Video Content
- Virtual Classroom
- Visual Analytics
- Volunteer Management
- WYSIWYG Editor
- Web Notifications
- Website Integration
- Website Management
- Widgets
- Wiki
- Workflow Management
- eCommerce Management
- eLearning Companies
Integrations
- Total integrations39
- Asana
- Box
- Dropbox Business
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- Jira
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams
- Okta
- OneDrive
- Salesforce Sales Cloud
- Slack
- Trello
- Zapier
- Total integrations19
- Asana
- Box
- Dropbox Business
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- Jira
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams
- Okta
- OneDrive
- Salesforce Sales Cloud
- Slack
- Trello
- Zapier
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