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Mattermost vs Anywhere365 Comparison
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Overview
Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file...
Anywhere365 is a call center software that helps businesses with skill and product-based call routing to manage omnichannel...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
3.25
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
10000
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
What I like the most about this collaboration software is the simple and logical UI, which is not overloaded with lots of unnecessary features. It has all we need for successful communication.
AR
Anonymous Reviewer
Cross-platform applications ready to use. Amazing open source community built around the product, friendly and helpful people.
VC
Viorel-Cosmin M.
The software is easy to use, similar to the commercial app Slack. It provides good thread tracking and the interface is clean and easy to understand.
Jamie T.
Pros
The transfer feature is also amazing. Very easy to use and also very intuitive, so it was great for training new employees who weren't as tech savvy.
TS
Tami S.
Clean look, responsive design, easy to use and navigate, great and useful dashboard reports. Also it has seamless integration with Skype for business and Oracle.
Pavle J.
My overall experience was quite awesome with skype. It has all the required features in very affordable price.
AR
Anonymous Reviewer
Cons
The incoming hook limitation of maximum content length is the hell (Mattermost don't inform the customer about a message which was higher above the hard coded message size limit).
TF
Tobias F.
For its purpose, I have found nothing about the software that I can find to complain about.
Jamie T.
A bad user interface, a lot of bugs, sometime you need to restart it in order to make sure that everything works as expected.
Andrea A.
Cons
This is probabaly more user error than an actual flaw with the software, but I had a difficult time navigating between the different tabs when i had multipel tabs open.
TS
Tami S.
The multiple tabs could be sometimes confusing at first, I missed a way I could classify them (in different colors, for instance).
AR
Anonymous Reviewer
Target dates are not being met because of the lack of functionality. The chatbot responds as if it's a robot and not a personable interaction.
MB
Morgan B.
Key features
- Total features36
- API
- Access Controls/Permissions
- Active Directory Integration
- Alerts/Notifications
- Audio Calls
- Automatic Call Distribution
- Blended Call Center
- Brainstorming
- Call Logging
- Call Recording
- Call Scripting
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Management
- Content Management
- Customizable Branding
- Discussions / Forums
- Document Management
- Employee Database
- Employee Photos
- File Sharing
- File Transfer
- Forum / Discussion Board
- IVR / Voice Recognition
- Inbound Call Center
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Multi-Language
- Outbound Call Center
- Project Management
- Queue Management
- Real Time Editing
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Task Management
- Third Party Integrations
- Transcripts/Chat History
- Version Control
- Video Conferencing
- Total features13
- API
- Access Controls/Permissions
- Active Directory Integration
- Alerts/Notifications
- Audio Calls
- Automatic Call Distribution
- Blended Call Center
- Brainstorming
- Call Logging
- Call Recording
- Call Scripting
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Management
- Content Management
- Customizable Branding
- Discussions / Forums
- Document Management
- Employee Database
- Employee Photos
- File Sharing
- File Transfer
- Forum / Discussion Board
- IVR / Voice Recognition
- Inbound Call Center
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Multi-Language
- Outbound Call Center
- Project Management
- Queue Management
- Real Time Editing
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Task Management
- Third Party Integrations
- Transcripts/Chat History
- Version Control
- Video Conferencing
Integrations
Alternatives
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