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Mattermost

Open source workplace messaging for web, PCs & phones

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Mattermost Pricing

Pricing overview

Value for money rating

4.4

/5

124

Price starts from

3.25

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Team edition: $0 free forever
Enterprise E10: $3.25 user/month billed annually
Enterprise E20: $8.50/user/month

What users say

Great alternative to Slack, especially for the price.

AR

Anonymous Reviewer

I like the ability to build very specific groups and control notifications in each group. Was a previous Slack user but Slack doesn't fit with our security requirements and the cost.

GS

Guy S.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A good alternative to Slack

Reviewed 3 months ago

We ended up looking for an alternative to Mattermost because of Slack's price-performance ratio and would switch again today.

Pros

Mattermost is constantly being developed and you can tell that it's going further. In addition, as a collaboration tool, it provides the most important information. No more and no less.

Cons

At the beginning (approx. 2018) it was still a bit unstable and some important features were still missing. This has gotten much better in 2022. Over the years, with many users, maintenance and upkeep should never be neglected. Otherwise it will be slow and have long loading times when changing channels etc. Plugins work, but not all are mature (e.g. Jitsi caused problems for us)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Best Slack alternative

Reviewed a year ago

It was our daily communication tool between the team. We used it to share information and discuss about initiatives. We used that tool during a non-pandemic period but I think it will probably be successful during the times being because of the increase of remote work. We finally decided to switch to Slack.

Pros

It's an open source application that fits good when you also work with gitlab, with was our case. Its cost is considerable lower than Slack when having a lot of users. It fulfills its function, it allows you to communicate with your team just as you would with slack, and it has many integration plugins so you can connect it with many other apps.

Cons

As a user I didn't see any problem using the application. It was usable and efficient enough. Mobile application was not so good at that moment, but the web app worked fine!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Team communication on a budget.

Reviewed 2 years ago

Mattermost allows the team to communicate and maintain control of our data. It does take some time to setup and maintain, but it is worth it for attractive UI and options it gives you.

Pros

The cost. The fact it is free is what got my attention. After that I found out I could self-host it, which made it even more useful. I can use Mattermost for my team(s) and still control my data. The interface is attractive. You can use a Mattermost app or you can use the web interface.

Cons

The install and maintenance is on me. You need to have enough time for the install and maintaining the server for the system. If you don't have the time, this is probably not the best option for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best alternative to Slack and best work messaging app on the market

Reviewed 5 years ago
Pros

There are not that many good options for team messaging apps. Hipchat or Microsoft Teams do not even come close in terms of either functionality or scalability from a slack. Hipchat,Yammer, Skype were from another generation. However slack is expensive, and they limit your search history, if you're using their free version. Mattermost has the exact same functionalities but its code base is totally open so it can be integrated with anything you can think of (even those legacy applications that Slack won't bother with).

Cons

Might take you an hour to deploy. and if you're not familiar with deploying applications you might have to read the instructions... But other than that. It's a 10/10.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Slack substitute with similar features

Reviewed a year ago

I don't know about the overall cost, but I assume it costs less than Slack. Given that, it's not a bad alternative. I think it's main issues aren't so much limitations in functionality as just having a less user-friendly UI overall.

Pros

honestly, the most use we get out of this product is having fun with the wide range of emojis you can add to posts as reactions

Cons

There's something slightly less intuitive about the UI than similar competitors (i.e., Slack). Sometimes the search function in particular is confusing and could definitely be improved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A very low friction transition from less flexible more expensive team chat solutions.

Reviewed 4 years ago

One place for team communications that Slack/Hipchat users find familiar and everybody else learns easily. Integration with other software in our mostly open source workflow.

Pros

Great integration with as many systems as we want including with SSO and being able to roll our own tweaks when necessary.

Cons

Audio and video integrations are still in beta and a bit rough. My teams pretty much prefer out of band calls for that which detracts from team interactions. Also notifications are a little dicey.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Self-installed internally

Reviewed 4 years ago

self-reliance is pretty key - plus the cost of licensing Slack was wildly disproportional to the value gained for 900+ person company.

Pros

We own all the data - it's not sent to 3rd party. Price is right. Ease of integrations of our own coding.

Cons

it's lagging behind slack in 'slickness' of UI, pre-canned integrations, and overall feature list (albeit pretty close)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great alternative to Slack, especially for the price

Reviewed 4 years ago
Pros

It's very simple to use and much much cheaper than its competition. Persistent chat is beneficial when working with teams across multiple time zones -- email notifications when I'm not signed in is great.

Cons

There is something that's somewhat intangible but for some reason Slack feels better. Slack seems more elegant, but overall, this is the only negative thing I could find about the software. Overall it meets and exceeds my team's needs for a fraction of the price.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Almost really good.

Reviewed 5 years ago

Slack with AD integration at half the cost. But I still wish I could afford Slack.

Pros

Slack integrations just work on Mattermost. The theme choices are very nice. The ability to host my own on-premises server is very nice. Technical support staff is very knowledgeable and competent. I'm not made to feel like an idiot if there is some specialized knowledge that I don't have.

Cons

The Android client is extremely buggy and fairly slow still. Selecting a push notice to open Mattermost to view and respond in the thread does not always open the right thread and is always slow (even on LAN, with the latest gen of Android phone!)). The client MUST be snappy and it just.. isn't. The Windows client becomes slower and slower the longer you have it open, so it must be restarted every day or two. It's a little buggy; sometimes new messages make your view scroll up instead of down. But it works well enough most of the time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good value

Reviewed 5 years ago
Pros

Feature set is growing with each release. Application upgrades are fairly simple. Team is responsive.

Cons

Still light on some features that competitors offer. Mobile performance has been a challenge. No auto-update feature on desktop app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Stuff

Reviewed 4 years ago

Allows us to better manage communication on projects between team members.

Pros

Just Works, Really cool for improved communication between team and clients.

Cons

A little expensive if they had an inexpensive community version I would gladly contribute some money to them. As it is am forced to use without contributing due to a high barrier to entry.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Best overall when considering options and security

Reviewed 2 years ago

I like the ability to build very specific groups and control notifications in each group. Was a previous Slack user but Slack doesn't fit with our security requirements and the cost. The more MM can bring their feature stack closer the Slack, the better, IMHO

Pros

Our IT department shortlisted it is one of the few collaboration messaging apps that pass our minimum security requirements. One key feature to mark a post as unread is really great for me.

Cons

Not as feature rich as Slack but hopefully feature development progresses. Needs to handle nested replies better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I have been using mattermost tool to communicate internally in our organization. And its pretty easy

Reviewed 5 years ago

Easy tool to collaborate with teams mates. It gives the feeling of using a social media interface within a professional organization.

Pros

Easy to use, Open source, ability to tag people in comments and respond with emojis (this makes it fun to work with colleagues). And being a open source we can easily customize to the needs of our organization.

Cons

The pricing of it seems to be a bit on high size. I'm able to keep more than 3 chats on the left panel, so have to search for people almost all the time to initiate a chat. Since there names offen disappears from the quick access panel.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Nice free solution for small teams with basic features

Reviewed 5 years ago

Great experiences

Pros

Very similar to Slack or Rocket.Chat Easy to use Open-source! Cheaper than Slack Very readable docs Docker friendly

Cons

AD/SAML/LDAP integration are not for free, unlike for Rocket.Chat I can not find many reasons why to pay, when free variants with more features are available - eg. Rocket.Chat or Zulip.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Used free version, great for the price

Reviewed 4 years ago
Pros

Installation and setup was fairly easy. Look and feel is similar to slack. Features in the free version are about what I would expect.

Cons

The version I used was older and it had some page load issues. This could have been a configuration is.