Mattermost Pricing

It's an open source application that fits good when you also work with gitlab, with was our case. Its cost is considerable lower than Slack when having a lot of users. It fulfills its function, it allows you to communicate with your team just as you would with slack, and it has many integration plugins so you can connect it with many other apps.

As a user I didn't see any problem using the application. It was usable and efficient enough. Mobile application was not so good at that moment, but the web app worked fine!

The cost. The fact it is free is what got my attention. After that I found out I could self-host it, which made it even more useful. I can use Mattermost for my team(s) and still control my data. The interface is attractive. You can use a Mattermost app or you can use the web interface.

The install and maintenance is on me. You need to have enough time for the install and maintaining the server for the system. If you don't have the time, this is probably not the best option for you.

There are not that many good options for team messaging apps. Hipchat or Microsoft Teams do not even come close in terms of either functionality or scalability from a slack. Hipchat,Yammer, Skype were from another generation. However slack is expensive, and they limit your search history, if you're using their free version. Mattermost has the exact same functionalities but its code base is totally open so it can be integrated with anything you can think of (even those legacy applications that Slack won't bother with).

Might take you an hour to deploy. and if you're not familiar with deploying applications you might have to read the instructions... But other than that. It's a 10/10.

honestly, the most use we get out of this product is having fun with the wide range of emojis you can add to posts as reactions

There's something slightly less intuitive about the UI than similar competitors (i.e., Slack). Sometimes the search function in particular is confusing and could definitely be improved.

Great integration with as many systems as we want including with SSO and being able to roll our own tweaks when necessary.

Audio and video integrations are still in beta and a bit rough. My teams pretty much prefer out of band calls for that which detracts from team interactions. Also notifications are a little dicey.

We own all the data - it's not sent to 3rd party. Price is right. Ease of integrations of our own coding.

it's lagging behind slack in 'slickness' of UI, pre-canned integrations, and overall feature list (albeit pretty close)

It's very simple to use and much much cheaper than its competition. Persistent chat is beneficial when working with teams across multiple time zones -- email notifications when I'm not signed in is great.

There is something that's somewhat intangible but for some reason Slack feels better. Slack seems more elegant, but overall, this is the only negative thing I could find about the software. Overall it meets and exceeds my team's needs for a fraction of the price.

Slack integrations just work on Mattermost. The theme choices are very nice. The ability to host my own on-premises server is very nice. Technical support staff is very knowledgeable and competent. I'm not made to feel like an idiot if there is some specialized knowledge that I don't have.

The Android client is extremely buggy and fairly slow still. Selecting a push notice to open Mattermost to view and respond in the thread does not always open the right thread and is always slow (even on LAN, with the latest gen of Android phone!)). The client MUST be snappy and it just.. isn't. The Windows client becomes slower and slower the longer you have it open, so it must be restarted every day or two. It's a little buggy; sometimes new messages make your view scroll up instead of down. But it works well enough most of the time.

Feature set is growing with each release. Application upgrades are fairly simple. Team is responsive.

Still light on some features that competitors offer. Mobile performance has been a challenge. No auto-update feature on desktop app.

Just Works, Really cool for improved communication between team and clients.

A little expensive if they had an inexpensive community version I would gladly contribute some money to them. As it is am forced to use without contributing due to a high barrier to entry.

Our IT department shortlisted it is one of the few collaboration messaging apps that pass our minimum security requirements. One key feature to mark a post as unread is really great for me.

Not as feature rich as Slack but hopefully feature development progresses. Needs to handle nested replies better.

Easy to use, Open source, ability to tag people in comments and respond with emojis (this makes it fun to work with colleagues). And being a open source we can easily customize to the needs of our organization.

The pricing of it seems to be a bit on high size. I'm able to keep more than 3 chats on the left panel, so have to search for people almost all the time to initiate a chat. Since there names offen disappears from the quick access panel.

Very similar to Slack or Rocket.Chat Easy to use Open-source! Cheaper than Slack Very readable docs Docker friendly

AD/SAML/LDAP integration are not for free, unlike for Rocket.Chat I can not find many reasons why to pay, when free variants with more features are available - eg. Rocket.Chat or Zulip.

Installation and setup was fairly easy. Look and feel is similar to slack. Features in the free version are about what I would expect.

The version I used was older and it had some page load issues. This could have been a configuration is.