MiCollab Pricing, Features, Reviews & Comparison of Alternatives


Mobile-first enterprise collaboration tool

3.93/5 (14 reviews)

MiCollab overview

MiCollab is a mobile-first, communication suite from Mitel that provides employees with a real-time collaboration experience that is consistent and mirrored across all devices. The application allows users to connect by voice, video, messaging, and audio conferencing to keep up with projects and stay connected with colleagues, whether in the office, at home or on the go.

MiCollab provides unified communications services across desktop (PC and Mac), web and mobile devices, enabling collaborative workspaces for team-based meetings, conversations, content collaboration and project management. Audio, web and video conferencing features include scheduled / ad hoc conferencing and webinars, participant management, desktop and application sharing, public and private chat, remote control, file transfer, conferencing recording, and an Outlook client plug-in.

MiCollab’s collaborative workspaces for team meetings, conversations, content review and project management allow users to assign and track action items, and capture project activity including chats, content, reviews, and more, from start to finish. Search capabilities help users find the content they need. Users can create meetings on the fly, choose participants, and launch real-time meetings from within a stream.

The platform acts as a single access point for all business communication, with access to voice messages and contact presence information, informing users if the individual is currently away from their desk, or available for a video call, chat, or collaboration session. Users can retrieve voice, text and fax messages from a single, synchronized location and place a call with the tap of a button using the point-to-point video feature.MiCollab integrates with other business applications such as Outlook, Lotus Notes, IBM Sametime, and Google.


Pricing options
Value for money
View Pricing Plans


Business size



United States, Asia, Europe, Latin America, Middle-East and Africa

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Danish, Dutch and 9 other languages, Finnish, French, German, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish
MiCollab screenshot: A single application that handles voice, video, messaging, presence, audio conferencing, mobility and team collaborationMitel MiCollabMiCollab screenshot: Real-time voice and video callingMiCollab screenshot: Manage presence and view contact availability status MiCollab screenshot: Public and private instant messages with the option of archiving chat session transcriptsMiCollab screenshot: Personalize the homescreen and select favorite contactsMiCollab screenshot: Manage availability via mobile device and enter a personal messageMiCollab screenshot: Add other users to a call, transfer the call, or hand it off to another individual with a clickMiCollab screenshot: Private chat and group chat with contextual / searchable message threadsMiCollab screenshot: Control presence by location and enable voicemail, chat, and more

MiCollab reviews

Value for money
Ease of use
Customer support

Master your availability with MiCollab

Used daily for 2+ years
Reviewed 2018-08-17
Review Source: Capterra

I have selected the product for purchase and have been using it for about seven years together with other Mitel solutions.MiCollab enables employees to master their own availability. Wish to choose when to receive phonecalls on your desk phone and when on your mobile? Redirect calls to a co-worker when you are unavailable? Change your status based on your calendar, schedule or location? You name it, the software can help you accomplish it. It integrates with Outlook so it can recognize who's calling, and you can look up your collegues in the employee directory. You can even set up a conference call with multiple attendees if you are an advanced user. Clients are available for a wide range of platforms: Windows, macOS, Android, IOS and Web.

Read the full review

David Lomneck

We use mitel phones and software in our office, and for the most part, the phones are rock solid

Used daily for 2+ years
Reviewed 2017-06-27
Review Source: Capterra

We use mitel phones and software in our office, and for the most part, the phones are rock solid. They work well, good audio quality and work well with my headset

Read the full review

Dominic Sloma

Basic Phone System Communication Client

Used daily for 2+ years
Reviewed 2017-12-06
Review Source: Capterra

We have Mitel phones and this client integrates seamlessly with them. I like the Exchange calendar integration with the dynamic statuses.

Read the full review


overall it is a fair product from Mitel

Used daily for 2+ years
Reviewed 2018-08-27
Review Source: Capterra

Very good features especially for the employees who work from home or travelling.

Read the full review

Melinda Saternis

Wish that if provided additional line features.

Used daily for 1-2 years
Reviewed 2018-07-09
Review Source: Capterra

The overall function of it is easy to use. There are plenty of options for make busy and the ability to check on other callers and stats.

Read the full review

MiCollab pricing

Pricing options
View Pricing Plans

Contact Mitel for detailed pricing information.

MiCollab features

Collaboration Tools
Collaborative Workspace
Communication Management
Document Management
Search Functionality

API (201 other apps)
Access Control (150 other apps)
Activity Dashboard (105 other apps)
Activity Tracking (98 other apps)
Automatic Notifications (132 other apps)
Commenting (143 other apps)
Customizable Branding (105 other apps)
Document Storage (135 other apps)
Drag & Drop Interface (123 other apps)
File Management (100 other apps)
Permission Management (139 other apps)
Projections (112 other apps)
SSL Security (110 other apps)
Third Party Integration (129 other apps)

Additional information for MiCollab

Key features of MiCollab

  • Collaboration tools
  • Voice, video & messaging
  • Audio conferencing
  • Team collaboration
  • Deployment QR codes
  • Web client
  • Point-to-point video
  • Assign and track to-do items
  • Create meetings and choose participants
  • Send meeting invitations
  • Outlook client plug-in
  • Fax services
  • Scheduled / Ad-Hoc conferencing and webinars
  • Participant management
  • Desktop and application sharing
  • Multi-point video conferencing with web sharing
  • Public and private chat
  • Remote control
  • File transfer
  • Document management
  • Conference recording
  • Assign and track action items
  • Search capabilities
  • Unified communications
  • See status and availability
  • Favorite contacts
  • Speed dial numbers & websites
  • Incoming, outgoing and missed call history
  • Call-routing preferences based on location or time of day
  • Chat and group chat
  • Simultaneous ringing / mobile twinning
  • Persistent collaborative workspaces
  • File annotation
  • Contextual / Searchable message threads
  • WebRTC Web softphone
  • Conversations mirrored across all devices
  • Calendar integration
  • Tap-to-connect team meetings
  • Secure remote working
  • Third-party app integrations
  • Multi-region / language support
  • File sharing / screen sharing
View All Features


MiCollab facilitates access to the knowledge, insights, and experiences of team members, allowing for higher quality, and more timely business decisions.

Access the same phone and collaboration tools and features while on the go, and seamlessly transition from the office to the road without missing an interaction.

MiCollab provides enhanced communications and productivity with integration to business applications such as Outlook, Lotus Notes, IBM Sametime, and Google.

A collaborative workspace allows users to assign and track items to ensure tasks are accomplished before their due date.

Create collaborative meetings on the fly by choosing participants, sending invitations, and
launching a real-time meeting via audio, chat or video conferencing.