MiCollab Features

MiCollab

Mobile-first enterprise collaboration tool

3.87/5 (15 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Action Item Tracking
Activity/News Feed
Alerts/Notifications
Application Access Control
Audio / Video Conferencing
Audio Calls
Automated Scheduling
Availability Management
Brainstorming
Calendar Management
Call Recording
Call Routing
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Conferencing
Contact Database
Contact Management
Discussions / Forums
Document Management
Email Invitations & Reminders
Event Scheduling
Fax Management
File Sharing
File Transfer
Interaction Tracking
Live Chat
Meeting Management
Microsoft Outlook Integration
Mobile Access
Multi-Channel Communication
Multi-Language
Multi-Location
Multi-User Collaboration
Notes Management
Presentation Streaming
Project Management
Real-Time Chat
Remote Access/Control
Remote Support
Screen Sharing
Search/Filter
Semantic Search
Surveys & Feedback
Task Management
Team Chat
Third Party Integrations
Two-Way Audio & Video
Video Chat
Video Conferencing
Video Support
Voice Mail
Learn moreCompare App
API
Access Controls/Permissions
Action Item Tracking
Activity/News Feed
Alerts/Notifications
Application Access Control
Audio / Video Conferencing
Audio Calls
Automated Scheduling
Availability Management
Brainstorming
Calendar Management
Call Recording
Call Routing
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Conferencing
Contact Database
Contact Management
Discussions / Forums
Document Management
Email Invitations & Reminders
Event Scheduling
Fax Management
File Sharing
File Transfer
Interaction Tracking
Live Chat
Meeting Management
Microsoft Outlook Integration
Mobile Access
Multi-Channel Communication
Multi-Language
Multi-Location
Multi-User Collaboration
Notes Management
Presentation Streaming
Project Management
Real-Time Chat
Remote Access/Control
Remote Support
Screen Sharing
Search/Filter
Semantic Search
Surveys & Feedback
Task Management
Team Chat
Third Party Integrations
Two-Way Audio & Video
Video Chat
Video Conferencing
Video Support
Voice Mail
Visit WebsiteCompare App
API
Access Controls/Permissions
Action Item Tracking
Activity/News Feed
Alerts/Notifications
Application Access Control
Audio / Video Conferencing
Audio Calls
Automated Scheduling
Availability Management
Brainstorming
Calendar Management
Call Recording
Call Routing
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Conferencing
Contact Database
Contact Management
Discussions / Forums
Document Management
Email Invitations & Reminders
Event Scheduling
Fax Management
File Sharing
File Transfer
Interaction Tracking
Live Chat
Meeting Management
Microsoft Outlook Integration
Mobile Access
Multi-Channel Communication
Multi-Language
Multi-Location
Multi-User Collaboration
Notes Management
Presentation Streaming
Project Management
Real-Time Chat
Remote Access/Control
Remote Support
Screen Sharing
Search/Filter
Semantic Search
Surveys & Feedback
Task Management
Team Chat
Third Party Integrations
Two-Way Audio & Video
Video Chat
Video Conferencing
Video Support
Voice Mail
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Mobile apps

iOS App


23 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


428 reviews

MiCollab Feature Reviews

11 reviewers had the following to say about MiCollab's features:

Anonymous
(Utilities company, 51-200 employees)

Master your availability with MiCollab

2018-08-17

I have selected the product for purchase and have been using it for about seven years together with other Mitel solutions.

Pros

Wish to choose when to receive phonecalls on your desk phone and when on your mobile? Redirect calls to a co-worker when you are unavailable?

Cons

We do not get direct access to the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Law Practice company, 51-200 employees)

Solid mobile VoIP solution

2018-10-10

Many of our users are mobile. Being able to take there office calls with them has been very useful.

Pros

Very easy to use and very straight forward.

Cons

Nothing. I have yet to find a flaw on this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Timothy G.

Decent Software with Potential

2021-05-22

My overall experience with MiCollab has been decent. If a few features can be fixed, the product would be excellent. I would be very happy if the iPhone application would allow for calls to come in without it being open on my screen. Since I have been using the product for less than six months, I will continue to explore all the features it offers.

Pros

I liked the ease of use and user friendly interface the most. The controls are large and easy to see such as the number keyboard.

Cons

I will not be alerted to incoming calls unless I have the app open on my phone.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael B.

MiCollab: All the features, none of the hassle!

2018-11-13

Very easy to deploy.

Pros

You can search by first name in the corporate directory.

Cons

Calendar integration could be a lot better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kylie A.

The company I work for uses this phone system.

2018-05-04

Pros

I like the ability to listen to voicemail and access call records online rather than on the phone itself.

Cons

I think that it is slightly difficult to use at first. It takes some time to understand the skills and features of the phone.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Luc H.

I use this program daily for any internal or external call, as well as for quick internal IM

2018-04-10

Pros

The thing I like the most about this product is the IM feature as well as its general functionality.

Cons

New features and functionalities could easy be added to make this program a lot more useful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Law Practice company, 51-200 employees)

Nice addition to our phone system

2018-07-19

Pros

It integrates with the Outlook calendar and will note if a user is in a meeting, on the phone, etc.

Cons

There is a bit of setting up and customizing that needs to be done. We have to dial 9 for an outside line. We needed to have that added to our contacts and incoming calls so the user could click and automatically call those numbers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 51-200 employees)

Very simple, easy to use, and reliable communication system

2018-05-15

Pros

The integration with Salesforce is also a plus.

Cons

Not much to dislike about this software but I wish we were able to integrate it with Outlook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Dominic S.

Basic Phone System Communication Client

2017-12-06

Pros

We have Mitel phones and this client integrates seamlessly with them.

Cons

We're not able to create permanent chat rooms in the software that team members are assigned to or are able to sign into. We have to manually start a chat with one team member and then invite additional team members to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Cam P.

Great tool for around the office

2018-02-14

Pros

I love all of the features that they make available. As an admin setup for new users is very straight forward.

Cons

I wish their video chat feature allowed for more than just Vidyo.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Melinda S.

Wish that if provided additional line features.

2018-07-09

Pros

The overall function of it is easy to use.

Cons

You can only call out one line, there is no way to use more than one line at a time which is extremely difficult in a call center atmosphere which requires you to make multiple calls at once. It requires having to hang up and call back which is tedious.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more