Office 365 vs Lync Online Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
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Social presence
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Reviews

Benjamin Buske

Verified Reviewer

Business Communication Tool

2019-01-29

Pros

Lync or now Skype Business is an office communication platform. This purpose Lync does serve quite well. It allows for office teams to communicate and - compared to the older version, which had to be installed and set up - is a lot faster installed and setup is easier as well. So for this part it is a really good software for those looking for a private office communication platform. The biggest advantage is that it is a private platform, without public access, specifically for a business or work group.

Cons

Lync Online is paid software and while it does its job well, I have always thought that there is a lot of similar free software around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
Office 365 Reviews
Office 365
Cloud collaboration and file sharing application suite
Read more
Ajinkya Bendre

Office 365 - A best platform

2019-04-07

Access made easy — Most of our colleagues work remotely, but Office 365 made it possible to access Word, Excel, PowerPoint etc. through a web version, which allows user to open and edit documents easily. We as a data providing organization needs high security and here Office 365 which is built on Microsoft Azure platform offers a reliable and secure infrastructure.

Pros

Tools like Office 365 Skype, SharePoint and Lync Online helps for better communication.

Cons

Office 365 subscription is mostly cost effective for most businesses, but still it may not work for your business. It has limitations when it comes to email archiving.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Office 365 Reviews
Office 365
Cloud collaboration and file sharing application suite
Read more
Paul Feinberg

Best Office Chat Software for Office 365 Users

2019-04-01

My favorite use for this is to chat with fellow co-workers to ask quick questions without stopping what I am doing or pick up a phone or type a short email. I can see if they are in a meeting or if they are available. Its also less distracting than talking on the phone around other co-workers. For short to the point conversations the chat is great. It also works well for scheduling work meetings or sending over files between co-workers without having to send an email. Works great and they also have a phone app in case you need to communicate on the go. Microsoft has wonderful support as well.

Pros

The ability to connect with my co-workers easily without having to send short emails or making a phone call.

Cons

Being stuck to Office 365 users or people registered in Office 365.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Jonathan Burrows

Office 365 Insight

2019-03-13

Pros

Office 365 is simple to use.

Cons

Office 365 has some outdated features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Anonymous
A verified reviewer

SO easy to use and setup! Really Excellent bit of kit!!!

2018-06-06

Really helped to speed up email access.

Pros

It's very easy to setup compared to a onsite exchange server.. Plus the speed off site is just lovely.. Also you don't have the worry of looking after a server and maintaining it.

Cons

I wish I moved over to Office 365 much sooner from exchange 2010..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Anonymous
(Religious Institutions company, 1-10 employees)

One of the most popular solutions

2019-02-02

Several of our users use Office 365, and it works very well for them.

Pros

Office 365 and the overall suite of software is very well-known.

Cons

Even though Office 365's file types are widely recognized, Office 365 does not recognize file types from many other popular suites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
David Barker

A Full Suite of Microsoft Office Programs

2019-02-26

Like most companies, we require access to the Microsoft Office family of programs, including Microsoft Word and Microsoft Excel. Office 365 gives us this, and to date has worked perfectly.

Pros

I most like that Office 365 gives us the full, latest versions of all the Microsoft Office software that we need to conduct business.

Cons

I don't dislike anything about Office 365.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Cassandra Eckstorm

Great for productivity

2018-12-14

Pros

It is easy to use, web based, easy updates. Increases productivity.

Cons

No cons for Office 365. Great product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Miramar Kardouh

Great Software

2019-04-15

Pros

Office 365 is a great software for coworkers to connect as well as to contact people from outside the company.

Cons

I don't dislike anything about Office 365.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Anonymous
(Food Production company, 1001-5000 employees)

The Best Software Suite

2019-02-04

We use Office 365 at our Organization (Bidco Africa).

Pros

I really love its easy usability. The user interface is awesome!

Cons

There's nothing I dislike about Office 365

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Nidhi Singh

Office 365 Solution for complete year

2018-09-12

Its best Business solution package as it comes with the a lot software solution which need to manage the things. Office 365 is design in such a way that it solve your all business or enterprise level problems.

Pros

The Office 365 provide the solution for your everyday life problem for completer year, It is the collaboration of Word, PowerPoint, OneNote, OneDrive, Skype and Sharepoint.

Cons

Office 365 comes with the complete package subscription amount is also high.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Darika Sellahewa

Office 365 is best among this category

2018-08-03

Using this everyday and every time in my company.

Pros

Because of that reason you can access your files from anywhere. Office 365 is free for university students.

Cons

You need some practice for some software products among office 365. You need some time to adjust for office 365.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Steven Faison

Office 365 ease of use

2018-09-18

Office 365 have allowed me to have all the tools I need in one platform and it definitely helps to keep me organized at work and at home.

Pros

I love the many features that office 365 have and the ease of use of the tools.

Cons

We use Office 365 at work daily and I personally use Office 365 at home.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Ezra Ashbery

Existing Teamwork Solution

2019-03-20

Pros

I like that Office 365 has all the office tools like MS Suite in one place.

Cons

I have nothing to dislike about Office 365, but I would recommend Microsoft to improve all the features on the apps available on Office 365.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Lee'Ann Burgess

Office 365 - good value

2018-12-16

Pros

I have been using Office 365 for several years.

Cons

I don't have any cons using Office 365!

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Justin Morris

Office 365 is the best!

2018-12-05

Pros

I absolutely love this program. Super easy to use! One of the best programs on the market plus their different programs that are included as well are awesome.

Cons

None whatsoever. Office 365 is a good program.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Brian Tesene

A must have for businesses

2019-04-17

Pros

We love Office 365. Not only did it give is the daily tools we need, it also made transitioning our email easy.

Cons

I don't have any complaints about Office 365

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Christopher Cashman

Great Program Suite for Schools

2018-09-18

Pros

As a teacher in a low income district, Office 365 is fantastic for students that do not have microsoft office at home.

Cons

Office 365 Needs a high end internet connection

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Elizabeth Musili

All Office Apps in One Place

2019-01-02

All office tasks such as data entry projects while using Excel.

Pros

I like the fact that Office 365 form of deployment is based in the cloud.

Cons

It is highly expensive to buy Office 365.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Kelvin Kinyua

Office 365, the effective cloud-based Platform

2018-09-10

Firms face significant problems with files access, but with Office 365, and a good network connection, accessing files from any location is possible.

Pros

What I liked most about Office 365 is its ability to store files on a cloud, and this solves the problem of loosing important files.

Cons

Office 365 has ever changing features, which may need some more training or understanding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Gary Winfield

LOVE this service

2019-03-05

Pros

Cannot go on enough about how much we love 365 here at my company. The only time we ever have issues are when MS servers are down.

Cons

We have had zero major issues with office 365.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Lucy Walter

365

2019-02-12

Pros

Office 365 is very easy to use.

Cons

I do not have any cons about office 365.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Leann MacKinnon

Review by Leann MacKinnon, author of The Shalan Chronicles

2018-11-06

With Office 365, my office...or writer's desk...can be anywhere.

Pros

In-Sight Service Data safeguards Threat protection Updates done by the system...not by me.

Cons

Office 365 is great software and a great experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Amanda Mitchell

My team loves Office 365!

2019-03-13

The switch to Office 365 was super easy for my team to catch on to.

Pros

One of my favorite things about this program is being able to send calender events/appts through outlook. The calender helps keep my team on top of scheduled events.

Cons

I don't currently have any complaints regarding Office 365

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Arthur fisch

Office 365

2018-12-18

Pros

I liked being able to rent the software and not have to buy it.

Cons

I have no complaints, office 365 exceeded my expectations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Rodney Herrera

Great Program

2019-04-16

It helps by keeping everything together and organized

Pros

The pros about Office 365 is that is a software where you have all the offices software's all together to use any time and any where

Cons

There is no cons with this software office 365

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more
Saudin Hota

Office 365

2018-09-07

Pros

Multiple functional software that come standard

Cons

I didn’t like that Office 365 is so expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Lync Online Reviews
Lync Online
Lync Online is now Skype for Business
Read more