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Microsoft Teams vs MiCollab Comparison

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Overview

Category Leaders

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video...

MiCollab is an online collaboration tool that enables businesses to connect and communicate across blended environments with...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

4

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

8.9K

5

4

3

2

1

5.1K

2.9K

683

123

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

3.9

16

5

4

3

2

1

6

4

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.
Overall MS Teams is a very good software with amazing features and amazing customer support.
Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.

Pros

We use mitel phones and software in our office, and for the most part, the phones are rock solid. They work well, good audio quality and work well with my headset.
All of the features like seeing if someone is on a call or in a meeting, conferencing in, transferring, and being able to customize your profile make this a great software for our company.
We have Mitel phones and this client integrates seamlessly with them. I like the Exchange calendar integration with the dynamic statuses.

Cons

When video is being used and when a different background is used and when the person moves it looks very fake and weird.
It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.
The most frustrating part is that teams can crash if there are too many people on at once.

Cons

We stopped using the software after a strange issue showed up on Windows 10 where it would cause CPU to spike indefinitely, killing laptop batteries.
Everything must be done via a 'partner' even though we pay yearly to receive product updates. This is the only vendor that refuses customers to download the licensed software directly.
You can only call out one line, there is no way to use more than one line at a time which is extremely difficult in a call center atmosphere which requires you to make multiple calls at once.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features92
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Annotations
  • Application Management
  • Assignment Management
  • Audio Capture
  • Auto Framing
  • Automatic Transcription
  • Availability Indicator
  • Backup and Recovery
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Routing
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Management
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Small Businesses
  • Host Controls
  • Interaction Tracking
  • Internal Meetings
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • On-Demand Webcasting
  • Online Voice Transmission
  • PBX
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Project Management
  • Project Planning
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Template Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Conferencing
  • Video Layouts/Views
  • Video Support
  • Virtual Backgrounds
  • Voice Mail
  • Workflow Management
  • Total features20
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Annotations
  • Application Management
  • Assignment Management
  • Audio Capture
  • Auto Framing
  • Automatic Transcription
  • Availability Indicator
  • Backup and Recovery
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Routing
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Management
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Small Businesses
  • Host Controls
  • Interaction Tracking
  • Internal Meetings
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • On-Demand Webcasting
  • Online Voice Transmission
  • PBX
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Project Management
  • Project Planning
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Template Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Conferencing
  • Video Layouts/Views
  • Video Support
  • Virtual Backgrounds
  • Voice Mail
  • Workflow Management

Integrations

  • Total integrations806
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations4
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Financial Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

MiCollab logo

MiCollab

Very simple, easy to use, and reliable communication system

Reviewed 5 years ago
Pros

It has everything at your fingertips to make calling or chatting with someone very simple. All of the features like seeing if someone is on a call or in a meeting, conferencing in, transferring, and being able to customize your profile make this a great software for our company. The integration with Salesforce is also a plus.

Cons

Not much to dislike about this software but I wish we were able to integrate it with Outlook. We may be able to, it's just not as easy to get started unlike Skype for Business which is already a Microsoft product.