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Construction, 1-10 employees
Used weekly for 6-12 months
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I stopped using this product during my first year subscription for the above mentioned reasons. I was a month past the anniversary date requesting cancellation. They were very aggressive in their collection efforts and ultimately I ended paying for most of a second year. Beware agreements that auto renew and DONT accept non payment as cancellation. I was using Webex, which was overall a better product, but more expensive. After Miko I switched to Zoom, which is a MUCH better product, far easier for non members to be invited to and join screen share sessions.
I was referred to this product by a colleague for collaboration on a project we were developing jointly, since he was familair and I'm a power user, it worked well for this porject
Its a little klugey - scheduling tool is tedious, inviting viewers even more so. The invited end user onboarding is a bit confusing and many of my clients would struggle to join a conference.